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NeapolitanTrips Hotel

3.0 star property
Family-friendly 3-star hotel near Galleria Umberto I

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Photo gallery for NeapolitanTrips Hotel

Terrace/patio
Interior
1 bedroom, premium bedding, minibar, in-room safe
Hallway
Billiards

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Via dei Fiorentini 4, Naples, NA, 80133
  • Galleria Umberto I
    ‪5 min walk‬
  • Molo Beverello Port
    ‪8 min walk‬
  • Naples National Archaeological Museum
    ‪16 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room

1 bedroom, premium bedding, minibar, in-room safe

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Naples

Heart of Naples.Within a 10-minute walk of this Naples City Centre hotel, you'll find Galleria Umberto I and Teatro di San Carlo. Castel Nuovo and Royal Palace are also within half a mile (1 km).

What's nearby

  • Castel Nuovo - 5 min walk - 0.5 km
  • Galleria Umberto I - 5 min walk - 0.5 km
  • Molo Beverello Port - 8 min walk - 0.7 km
  • Naples National Archaeological Museum - 16 min walk - 1.4 km
  • Castel dell'Ovo - 3 min drive - 1.5 km

Getting around

  • Toledo Station - 3 min walk
  • Montesanto Station - 12 min walk
  • Naples Intl. Airport (NAP) - 69 min drive

Restaurants

  • ‪Signora Bettola - ‬1 min walk
  • ‪Koi Sushi Restaurant - ‬2 min walk
  • ‪Caffè Bristot Toledo - ‬2 min walk
  • ‪MuMu Chinese restaurant - ‬2 min walk
  • ‪Al Ruotino - ‬3 min walk

About this property

NeapolitanTrips Hotel

Family-friendly 3-star hotel near Galleria Umberto I
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A cruise ship terminal shuttle and a train station drop-off service are available for a fee. A rooftop terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly NeapolitanTrips Hotel. The hotel can provide concierge services and limo/town car service.

This Baroque Naples hotel is smoke free.

  • 11 guestrooms or units
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
NeapolitanTrips Hotel offers 11 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Billiards/pool table
  • Foosball table
  • Games
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 9.9 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

NeapolitanTrips Hotel Royale Naples
NeapolitanTrips Royale Naples
NeapolitanTrips Royale
NeapolitanTrips Hotel Hotel
NeapolitanTrips Hotel Naples
NeapolitanTrips Hotel Royale
NeapolitanTrips Hotel Hotel Naples

NeapolitanTrips Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 74 reviews
Rating 8 - Good. 25 out of 74 reviews
Rating 6 - Okay. 7 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 6 out of 74 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Stayed 1 night in May 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service

NOT a hotel.

The staff were very friendly but it is NOT a hotel, the rooms sit above a hostel and it’s quite loud a night in to the early hours. The room was fine but shower did flood the bathroom after minimal use, overall would not stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Camilla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at first surprised the hotel was a floor of the hostel but quickly loves the whole package. Breakfast was great and the lounge and outdoor bar were lively and fun. Walk to the Spanish quarter and down to the port for ferries. Our room was great, very large and clean and the bathroom modern with great water pressure.
Stayed 2 nights in Oct 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

GEORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 31/2 wks in Italy celebrating our 50th anniversary. Before I retired, we always vacationed in 5 star hotels, “paid” for with “points” from business travel. However, a car trip thru Europe, over 50 years ago, in which we stayed in 3 star hotels and hostels was our most memorable vacation. Although we had become accustomed to 5 star hotels, a week at a 5 star hotel cost more than spending 25 days driving thru Italy, staying at 10 different 3 star hotels, We chose the latter. It was a great decision. All ten hotels were more than satisfactory; and NeapolitanTrips is our favourite. Ironically, we had almost cancelled our reservation, after reading some of the reviews, which I suspect were all written by the same person(s); and were thoroughly disingenuous. Facts: The front desk is on fire 3rd floor, where check-in for both the hotel and a hostel is located. All of the hotel rooms are on the 5th floor and all of the hostel’s rooms are on the 1st and/or 2nd floor. There are 2 working elevators; hotel rooms are virtually soundproof; and everything is exactly as advertised. Bar and dining are on the 3rd floor and; guests of the hostel, who were young, very friendly and polite, made up the majority of the bar’s customers. We enjoyed watching young people having fun; but anyone who wants to avoid them can do so by staying out of the bar. NeopolitanTrip’s staff; and especially the folks at the front desk were extraordinarily helpful, knowledgeable and congenial.

8/10 Good

Jacob, Lubbock

Travelled with partner
Liked: Staff & service
Good: 5th floor room was very nice; staff was very friendly and incredibly helpful; felt very safe and comfortable in the room; police station is across the street; no noise issues from the hostel. Bad: outside of building looks pretty bad. The entrance to the hotel is locked and has a sign telling you to go next door (to the hostel) to check in. Marketing of this property is a little questionable - they should be up front that it is a hotel connected to a hostel. We had no issues with the hostel, but had no idea about it until we checked in. You actually check in at the hostel reception desk. They check you in and send you to the 5th floor where the private rooms are located (much nicer up on 5th floor). It’s good to be close to the police station, but that also means you hear sirens at all hours.
Stayed 2 nights in Nov 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,will stay again,liked the connection with the hostel and bar etc.
Stayed 3 nights in Sep 2023

10/10 Excellent

Glorimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Te Manu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room really nice and the hotel part. Only downside is that it is part of a hostel and an old building.
Stayed 3 nights in Aug 2023

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
If I wanted to stay at a youth party hostel, then I would have booked one. In reality, we paid for what was advertised as a “3-star family-friendly hotel” called Neapolitan Trips Hotel. What we got was an old, run down building where the original hotel entrance has been boarded up and closed, so I have to assume that the hostel called Ostello Bello have taken the rooms over. What would have once been a nice hotel with a rooftop bar and restaurant now looks like an empty shell of what it was, likely closing during COVID. The rooftop terrace is empty and closes by 8pm, so the partying occurs directly above the hotel windows. No, there was no “pillow menu” or “restaurant” “rooftop bar” or “room service” on site as advertised. The mattress is hard. The pillows are lumpy and uncomfortable. You book a hotel to sleep and relax after a day seeing the sights of a city. This was not what we got. What we got, after a full day of travelling by train, where we were looking forward to enjoying our quiet hotel room after a long day, was blaring music from the 3rd floor until late into the night for 2 nights in a row. What’s disgusting is that this “hotel” still calls itself one and misrepresents itself on Expedia and I’m sure on other booking sites, too lazy to update their own listings to reflect what it really is. The hostel needs to update its listing to accurately reflect what they are providing. We were not the only travellers unhappy with what we ended up with.
Stayed 4 nights in May 2023

10/10 Excellent

Trent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Margaux

Travelled with family
Disliked: Staff & service, property conditions & facilities
This property listing is incorrect. The rooms are on the 5th floor above the hostel at Via Dei Fiorrentini 10. The reception is that of the hostel. The lobby is dirty. Breakfast was not out on time. Very disorganized. The 5th floor is beautiful and clean but downstairs and reception leave a bad feeling. The air conditioning in the room never cooled, only blew the fan. I would not stay here again.
Stayed 5 nights in May 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What the hell?????

Nothing less then a scam. this is not a hotel, is a hostel that has some nicer rooms. The building is scary, the rooms are poor and old, the bed is uncomftorbale, there is no soap in the shower, EXTREMLY loud both from the outside and the inside as they are playing music until 1am (!!!!!!!!!). AVOID at all cost. Hotels.com should alert you before booking about this!!!!!
Stayed 1 night in Apr 2023

4/10 Poor

gian

Travelled with family
Disliked: Property conditions & facilities
Warning THIS IS A HOSTAL. NOT A HOTEL. The only nice looking part of this property is on the 5th floor, completely different then the rest. everything else looks like a college dorm.
Stayed 2 nights in Apr 2023

8/10 Good

Romy

Travelled with partner
Liked: Cleanliness, staff & service
The hotel section is nice, but the check in at the hostel desk is a little worrying at the start (“did I book a youth hostel?!?”). Overall, nothing to write home about, but not a negative experience either. Solidly average.
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible place to stay in Naples. Not a hotel.

I always had a good experience with Hotels.com, that’s why I come regularly. However, this trip to NeapolitansTrips in Naples (Italy) has been a disaster in all aspects. First of all, this is not a hotel, and much less a 4 stars hotel. It is a floor with some rooms in a building that is shared with a lodging house kind of YMCA hostel. They shared “reception” (if you can call that to that room). The building itself is in a shape (and location) that you are afraid of your safety. No reception, no bar, no restaurant, no amenities at all; nothing. Additionally, the hostel, had party every night until the wee hours of the morning. Impossible to sleep. It was one of my worst experiences in a “hotel” and definitively the worst in relationship price/quality. This “hotel” is a scam but Hotels.com should have a quality department to avoid scams from malicious people and, on that respect, Hotels.com failed. I make you co-responsible for that terrible experience, hoping that you will know how to repair it and compensate a loyal customer.
Entrance
Entrance/hall to elevators
Elevators
Elevator’s shape
Stayed 3 nights in Apr 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Mixed hotel with something for all. We had Queen size room on fifth floor. Superb. 24hr bar, tea and coffee. You can use board games. Great also for backpackers. Very very clean and extremely friendly. Would stay again
Stayed 4 nights in Mar 2023

10/10 Excellent

Ilan

Stayed 4 nights in Dec 2022

10/10 Excellent

Alishia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms in

Interior of the rooms were nicely done except the main entrance needs improvements like - hand rail and exterior sign of hotel name. Elevator capacity is too small only maximum of 4 people so when we checking in we had to take several trips to the 5th floor main lobvy. Rooms were well kept and cleaning staffs did very nice job
Stayed 3 nights in Nov 2019

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, room comfort

Good 3 star. Not 4 star.

So.. most importantly this hotel should not be advertised as having free parking nearby... that is only true if you are lucky enough to find one in the maze of one way streets in Naples City Centre. If you dont then you have two options really.. park in an underground car park opposite which quoted us 30 euros for the night and dropped to 25 when I haggled (i still couldn't bring myself to pay that amount) or park much further afield and then use the metro. We found an underground car park for 16 euros fifty minutes, yes 50!!!, walk away and used the metro. Secondly the hotel is on the 5th floor of a very unassuming looking building and easy to miss or confuse with the hostel of the same name a few doors away..... the lift is very slow but much better than using the stairs. The rooms are clean and comfortable enough but we were in a room right next to reception so heard everyone coming and going and every conversation in the hall. You need to panic slightly when a hotel issues ear plugs on arrival and the street noise at night explains why. Found a star rating poster inside the cupboard from 2018 that rated the hotel as 3 star, and a seperate one for 2019 that now says 4 star. Only difference I can tell is that the hotel now offers a continental breakfast but I would not say the general facilities warrant a 4 star rating. Staff are friendly enough. Final point would be watch out for scooters in Naples... they are everywhere and dont seem to follow road rules.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and big open rooms. Very friendly staff.
Stayed 3 nights in Jun 2019