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4.8 out of 5

"This hotel was exactly what we needed. Clean and nice " More

By a verified traveller on Sat 02 Oct 2021

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Hotel Description

Hotel near CoolSprings Galleria, connected to a shopping center in Franklin

In shopping district

You'll be within half a mile (1 km) of CoolSprings Galleria and 2 miles (3 km) of Aspen Grove Park with a stay here. Also, Iasis Health Care is within 2 miles (3 km) and Saint Thomas Medical Partners is within 6 miles (10 km).

Renovated in 2019

This hotel features an outdoor pool and a gym. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $184* Per night/room 21 Apr. - 22 Apr.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Pool View (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Non Smoking (Large)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Nashville/Franklin (Cool Springs) ratings based on 11 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Everyone (4) Family (2)
5 out of 5

Posted by on 22 Feb. 2024

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5 out of 5

Posted by on 6 Apr. 2023

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Comment from Hotel Management

18 Aug. 2023 by THAI.S

Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time to fill out the survey that was sent to you. The survey helps us find areas that may need improvement so we can give you the best experience possible when you visit our property. We are very pleased that you were happy with your stay. It is our goal to receive surveys like yours. We are looking forward to the opportunity of accommodating you during your next visit to Nashville/Franklin.

5 out of 5
This hotel was exactly what we needed. Clean and nice

Posted by on 2 Oct. 2021

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Comment from Hotel Management

14 Oct. 2021 by Thai S. - Operations Manager

Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time to fill out the survey that was sent to you. The survey helps us find areas that may need improvement so we can give you the best experience possible when you visit our property. We are very pleased that you were happy with your stay. It is our goal to receive surveys like yours. We are looking forward to the opportunity of accommodating you during your next visit to Nashville/Franklin.

4 out of 5

Posted by on 8 Mar. 2019

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Comment from Hotel Management

9 Apr. 2019 by Wanda Whatley, Operations Manager

Thank you!

5 out of 5

Great service all around

Pros: Great cleaning staff and friendly desk staff, good location and quiet
Cons: Mattresses old and not very comfortable
Friendly staff, room was clean and spotless each day after Marina had been there. Breakfast was good and varied each day along with good staples--oatmeal, cereal, waffles. Bathroom was great but mattresses are bit old and not very comfortable and constantly slid around.

Posted by , from M on 16 Oct. 2016

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5 out of 5

Great hotel, great staff

Location: Lots of heavy traffic, but if you're not in a hurry, it's not a problem. There are lots of restaurants and the mall is within walking distance.
We enjoyed our stay here very much. It was clean, nice, the breakfast was excellent (compared to other hotel breakfasts), and it was relatively quiet. The only thing that I didn't like a whole lot was the location. It was right in the heart of the most congested part of Franklin/Cool Springs, and if you are trying to get anywhere after 5:00pm, forget about making it to the freeway soon! If it were in a more calm area, it would have been perfect. Regardless, I would stay here again, and just adjust my time schedules now that I know how bad traffic is around there!

Posted by , from MN on 9 Nov. 2015

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5 out of 5

Clean and Convenient

Several members of my family stayed here for a funeral this past weekend. We were in 2 different types of rooms, but found them both wonderful. Clean and spacious. Linens were clean and fresh, plenty of towels in the bathroom. Breakfast was wonderful with a big selection to accommodate all diet concerns. Convenient to Franklin, Nashville Airport, and just 30 min to downtown Nashville.

Posted by , from Olney, Maryland on 14 Oct. 2013

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4 out of 5

Friendly staff, good location

Would stay again if back in that area of nashville

Posted by on 18 Nov. 2011

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5 out of 5

Hampton Inn Nashville

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We found our stay at the Hampton Inn in Nashville both pleasant and convenient. The rooms were clean and all of the amenities were excellent. I'll return the next time I am in downtown Nashville.

Posted by on 13 Apr. 2011

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5 out of 5

above average accommadations

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
This is an excellent Hampton Inn located very near Franklin and not far from the attractions in Nashville. Everything was above average in every aspect. We were there with family for a wedding. We had a suite and our boys had a room with 2 double beds. Excellent all around.

Posted by , from Palmetto, Fl on 12 Apr. 2011

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About the Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Location 7141 S Springs Dr, Franklin, TN 37067

Property Features

Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is available daily. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hampton Inn & Suites Nashville/Franklin (Cool Springs). Self parking is free. A complete renovation of Hampton Inn & Suites Nashville/Franklin (Cool Springs) was completed in March 2019. This Franklin hotel is smoke free.

  • 127 guestrooms or units
  • 4 levels
  • Built in 1996
  • To-go breakfast (free)
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers 127 accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining
  • Television
  • Digital channels
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Children stay free
  • Cash Deposit Required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
  • Hampton Inn Nashville/Franklin Cool Springs Hotel
  • Hampton Inn Nashville/Franklin Cool Springs
  • Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
  • Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
  • Hampton Inn & Suites Nashville/Franklin (Cool Springs) Franklin
  • Hampton Inn Nashville/Franklin Cool Springs Hotel
  • Hampton Inn & Suites Nashville/Franklin (Cool Springs) Hotel
  • Hampton Inn Nashville/Franklin Cool Springs Franklin
  • Hampton Inn Nashville/Franklin Cool Springs
  • Hampton Inn Suites Nashville/Franklin (Cool Springs)
  • Hampton Inn & Suites Nashville/Franklin (Cool Springs) Franklin
  • Hampton Inn & Suites Nashville/Franklin (Cool Springs) Franklin
  • Hampton Inn Nashville/Franklin Cool Springs Hotel
  • Hampton Inn Nashville/Franklin Cool Springs Franklin
  • Hampton Inn Nashville/Franklin Cool Springs
  • Hotel Hampton Inn & Suites Nashville/Franklin (Cool Springs)
  • Hampton Inn Suites Nashville/Franklin (Cool Springs)

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.