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The Hayes Street Hotel Nashville Downtown

3.5 star property
3.5-star hotel near Vanderbilt University

Choose dates to view prices

Photo gallery for The Hayes Street Hotel Nashville Downtown

Terrace/patio
Lobby
Lobby
Free daily continental breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking available
  • Gym
  • Air conditioning

Explore the area

View in a map
1909 Hayes Street, Nashville, TN, 37203
  • Place, Saint Thomas Midtown Hospital
    ‪3 min walk‬
  • Place, Vanderbilt University
    ‪3 min walk‬
  • Place, Bridgestone Arena
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.4 out of 10
Very good
(76 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(69 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Standard Suite, 1 Bedroom

9.6 out of 10
Exceptional
(9 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Single Room, Accessible

7.6 out of 10
Good
(9 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Single Room, Accessible

8.6 out of 10
Excellent
(22 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Nashville

West End stay.With a stay at this West End hotel, you'll be within half a mile (1 km) of Vanderbilt University and 2 miles (3 km) of Bridgestone Arena. Belmont University and Ryman Auditorium are also within 2 miles (3 km).

What's nearby

  • Saint Thomas Midtown Hospital - 3 min walk - 0.3 km
  • Vanderbilt University - 3 min walk - 0.3 km
  • Centennial Park - 15 min walk - 1.3 km
  • Bridgestone Arena - 3 min drive - 2.4 km
  • Ryman Auditorium - 3 min drive - 2.4 km

Getting around

  • Nashville Riverfront Station - 9 min drive
  • Nashville International Airport (BNA) - 11 min drive

Restaurants

  • ‪Cook Out - ‬4 min walk
  • ‪Hattie B's Hot Chicken - ‬4 min walk
  • ‪Las Palmas Mexican Restaurante - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Midtown Cafe - ‬3 min walk

About this property

The Hayes Street Hotel Nashville Downtown

3.5-star hotel near Vanderbilt University
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly The Hayes Street Hotel Nashville Downtown. For a fee, parking is available.

This 3.5-star Nashville hotel is smoke free.

  • 105 guestrooms or units
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
The Hayes Street Hotel Nashville Downtown offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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CA $180 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per accommodation, per night
  • Destination fee: USD 14.01 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 42 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hayes Street Hotel Nashville
Hayes Street Hotel
Hayes Street Nashville
Hayes Street
The Hayes Nashville Nashville
The Hayes Street Hotel Nashville Hotel
The Hayes Street Hotel Nashville Nashville
The Hayes Street Hotel Nashville Hotel Nashville

Reviews

The Hayes Street Hotel Nashville Downtown Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 576 out of 1192 reviews
Rating 8 - Good. 266 out of 1192 reviews
Rating 6 - Okay. 194 out of 1192 reviews
Rating 4 - Poor. 95 out of 1192 reviews
Rating 2 - Terrible. 61 out of 1192 reviews

Reviews

10/10 Excellent

JAMES, Evansville

Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by The Hayes. This midtown hotel was in a quiet, safe area. We were in town for a concert and it was a short, easy drive to the arena. After the show (on a Monday night) the kitchens at the places on Broadway were closing up but right around the corner from the hotel we loaded up at ‘The Cookout’ which is open until 3am during the week. The next morning it was a short walk to the Midtown cafe for breakfast (highly recommend). We were able to park for free on the street in front of the apartments across the street from the Hotel. There are also a couple paid parking lots - one next door and one across the street. Or you can do Valet parking at the hotel. The hotel itself was quiet, had friendly and helpful staff, and it was very clean. The room was modern yet welcoming, and the bed was comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff… clean Walkable to Broadway
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price and location it's a great place!!
Stayed 1 night in Sep 2025

6/10 Okay

Marcin

Travelled with family
Liked: Amenities, property conditions & facilities
Good location. Property is in good condition. Valet was very expensive and unreliable…
Stayed 4 nights in Sep 2025

6/10 Okay

Alia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the lobby set up. I wish there was a better breakfast selection and a lobby bar.
Stayed 3 nights in Sep 2025

6/10 Okay

Randall

Stayed 1 night in Sep 2025

10/10 Excellent

Amos

Stayed 2 nights in Sep 2025

10/10 Excellent

Jaime

Stayed 1 night in Sep 2025

8/10 Good

Landis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived very late, due to my flight arriving late. No valet and no one at the desk initially to find out how to park our car. Couldn’t find ice, and due to late arrival there wasn’t someone around to ask
Stayed 1 night in Sep 2025

8/10 Good

Jebee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and the staff were friendly.
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIN

Evening check in staff was wonderful, but i cant remember her name. Parking is pricey, only have valet but Mohammed was great. Beds were decent. Rooms are a little dated if you look or it matters to you. Location for concert and downtown were perfect. Mexican restaurant next door should considered an amenity! Would stay again no problem.
Stayed 2 nights in Sep 2025

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Temika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Everything was nice and and neat very clean
Stayed 1 night in Sep 2025

10/10 Excellent

John, Shaver Lake

Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Priyanka

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Kathleen

Liked: Cleanliness
Disliked: Staff & service
Breakfast food very limited. No hot food. Parking to expensive. Close to mid towntowntowntoo spot.
Stayed 2 nights in Aug 2025

2/10 Terrible

Keeleigh

Unwilling to help
Stayed 1 night in Aug 2025

10/10 Excellent

Wilton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Daniel, Tampa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When we arrived, I mentioned the $20 Expedia credit I had, but the front desk explained it was only valid for alcoholic beverages. Since the property had just been sold and no longer had a liquor license, they offered us two sodas instead. Later, I noticed $9 had been deducted from my deposit. When I called to ask about the charge, I was told it was for the sodas. The woman who answered the phone also told me she could not issue a refund because the charge had been made directly by the owner, which felt very unprofessional and misleading. Overall, the experience was disappointing. The staff came across as unfriendly, the hotel no longer has a bar, daily room cleaning is not included unless you request it, and valet parking is over $40 per day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little boutique hotel. Crisp and clean. Receptionist was friendly and kind. The VIP upgrade benefits were not offered.
Stayed 1 night in Aug 2025

10/10 Excellent

C.j.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025