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ibis Natal

Property class: 3.5
3.5-star hotel in Lagoa Nova

Choose dates to view prices

Photo gallery for ibis Natal

A modern hotel entrance with glass doors, a prominent red and white sign, and a metal sculpture.
A buffet setup with various food items and a seating area with tables and chairs.
A hotel entrance with revolving doors, a reception desk, and a sign promoting Planet 21.
A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.
A modern interior with curved walls, a reception area, and large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Lima e Silva 1921, Natal, RN
  • Place, Dunas Arena
    ‪3 min walk‬
  • Place, Federal University of Rio Grande do Norte
    ‪12 min walk‬
  • Place, Dunes Park
    ‪6 min drive‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a bed, desk, chair, and an air conditioning unit.

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a large window with a city view, a wall-mounted air conditioner, and a bedside lamp.

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

A modern hotel room with a curved desk, a bed with a white comforter, a wall-mounted TV, and a window with curtains.

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(28 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Room

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Natal

Lagoa Nova stay.Within a 10-minute walk of this Lagoa Nova hotel, you'll find Dunas Arena and Heart's Hospital - Natal. Federal University of Rio Grande do Norte and Natal Sul Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Dunas Arena - 3 min walk - 0.3 km
  • Federal University of Rio Grande do Norte - 12 min walk - 1.1 km
  • Natal Shopping Center - 3 min drive - 2.3 km
  • Midway Shopping Mall - 3 min drive - 2.7 km
  • Dunes Park - 6 min drive - 3.1 km

Getting around

  • Pitimbu Station - 7 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 40 min drive

Restaurants

  • ‪Espetaria do Bezerra - ‬4 min walk
  • ‪Café da Manhã - ‬2 min walk
  • ‪Rooftop Dunas - ‬8 min walk
  • ‪Hora do Pão - ‬5 min walk
  • ‪Top Pizza Delivery - ‬9 min walk

About this property

ibis Natal

3.5-star hotel in Lagoa Nova
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis Natal. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Natal hotel is smoke free.

  • 144 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ibis Natal offers 144 accommodations with minibars and safes. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Natal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered, secured self parking on site (BRL 25 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch smart TV

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: BRL 78.75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 53 per person
  • Covered self parking fee: BRL 25.00 per day
  • Pet fee: BRL 78.75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Natal Arena Das Dunas Apartment
ibis Das Dunas Apartment
ibis Das Dunas
ibis Natal
ibis Natal Hotel
ibis Natal Natal
ibis Natal Hotel Natal

Frequently asked questions

How close is ibis Natal to the airport?

Ibis Natal is 16.8 mi (40-min drive) away from the Natal (NAT-Governador Aluizio Alves Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at ibis Natal?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at ibis Natal on Dec 11, 2026 start from CA $81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis Natal have an airport shuttle?

Airport shuttle services are not available at ibis Natal.

How close is ibis Natal to the beach?

This hotel is 6 mi (19-min drive) from Ponta Negra Beach and 3.7 mi (13-min drive) from Artist's Beach. Don't forget your sunscreen!

Does ibis Natal offer free breakfast?

Free breakfast isn’t provided at ibis Natal, but buffet breakfast is offered for a fee of BRL 53 per person. It's available on weekdays from 6:30 AM to 10 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at ibis Natal?

No, there is no casino at this hotel.

What time is check-in at ibis Natal?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at ibis Natal?

Free parking is not available at this hotel. Self parking is available for BRL 25.00 per day.

Does ibis Natal have a pool?

Ibis Natal does not have a pool.

Does ibis Natal have a restaurant?

Yes, there is a restaurant on site.

Does ibis Natal have a spa?

There are no spa services available at this hotel.

How close is ibis Natal to downtown Natal?

Ibis Natal is 1.4 mi away from Natal.

ibis Natal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 428 out of 707 reviews
Rating 8 - Good. 179 out of 707 reviews
Rating 6 - Okay. 62 out of 707 reviews
Rating 4 - Poor. 22 out of 707 reviews
Rating 2 - Terrible. 16 out of 707 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good location!
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Questionable WiFi
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good if in a budget

Good budget hotel, not in the safest area, but good for a quick overnight.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk staff a bit grumpy, but the hotel is good
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2026
Verified review

8/10 Good

--
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The guy who checked us in, after midnight was super friendly. It was nice to see that kind of energy at that time of night. Unfortunately, we didn’t have hot water in the shower and our door wouldn’t close properly from the outside. The free breakfast buffet was ok, the young man who made us omelettes was very friendly and did a good job.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Normal
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Amenities
Rooms are to dirty, dirty walls, mold in the bathroom. The food is horrible. Stuff doesn’t help a lot. Never pay attention what you need it. Construction in the middle of the day.
Stayed 4 nights in May 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place is ok, main issue is to stay for 3 full days without internet! I had meetings to attend and was required to find a cafe nearby with internet. The explaination was some throubleshootings during these days and internet should return to normal, that didnt happen during the stay. Another explaination that the internet was unstable and should return soon. Anyway, I would refrain to stay again if requires internet access.
Stayed 3 nights in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Frigobar quebrado. Ar esteve demorando pra gelar
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente sempre limpo e equipe de funcionários muito atenciosa e preparada para servir o hóspede.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Equipe atenciosa, café da manhã razoável, quarto bem limpo.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Um ponto positivo é a localização do hotel. Um ponto negativo é o valor alto das refeições disponíveis nesse hotel.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Funcionários ótimos e educados. Porém fiquei no quarto com suposta acessibilidade, para cadeirantes, porque era o único disponível, pensei que seria ótimo pois deveria ter mais espaço ainda. Quando entrei me deparei com uma pia minúscula em um canto separado do banheiro cujo banho estava frio, sem lugar para colocar papel higiênico, pertences, sem nenhuma prateleira. Imagine se eu precisasse de acessibilidade!!! Bem péssimo e bem desrespeitoso para uma pessoa que por ventura precise de acessibilidade porque para mim, que tenho extrema mobilidade já foi muito difícil.alem disso era bem barulhento,
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Unidade não era limpa direito
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Equipe de funcionários bons, estacionamento bom, café da manhã básico e bom, quartos razoável
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conheço diversas unidades da rede Ibis, mas a unidade de Natal superou todas as minhas expectativas! Gostaria de parabenizar toda a equipe de profissionais, desde os colaboradores da recepção até os que atuam na cozinha e no restaurante. Todos demonstraram excelência no atendimento, simpatia, cordialidade e um genuíno compromisso em proporcionar uma experiência acolhedora aos hóspedes. Lincoln, meus parabéns pelo atendimento impecável, pela simpatia e pela cordialidade com que recebe cada hóspede. Sua dedicação faz toda a diferença. Maycon, que Deus continue abençoando as suas mãos e o seu talento, para que você siga preparando refeições tão saborosas quanto as que tivemos o privilégio de apreciar durante nossa estadia. Estendo também meus cumprimentos aos demais colaboradores que atuam no café da manhã. Embora eu não tenha tido a oportunidade de conhecer seus nomes, todos foram extremamente atenciosos, prestativos e acolhedores, contribuindo de forma marcante para que nossa experiência fosse ainda mais especial. Enfim, fiquei extremamente satisfeita com a hospedagem e com o atendimento recebido. Sem dúvida, retornarei outras vezes quando estiver em Natal. Super recomendo!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente café da manhã e equipe de funcionários.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quartos limpos. Cafe muito bom
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Só tenho elogios considerando a relação custo-benefício. Hotel do lado onde tive agendas, no Sebrae/RN. Quarto limpo, café da manhã bom e equipe atenciosa. Jantei duas vezes no restaurante do hotel. Escolha foi risoto de camarão. A melhor escolha para mim. Praticidade e comodidade para dormir.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A estadia foi boa. Achei o café da manhã com pouca diversidade.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização muito boa. Café da manhã excelente.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sem palavras o hotel, muito bom. Atendimento excelente. O único ponto fraco é o barulho devido a localização próximo do estádio. Mesmo assim me sinto em casa quando fico na maioria dos hotéis Ibis.
Stayed 1 night in Jun 2026