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Royal Sonesta New Orleans

4.5-star property
300 Bourbon St, New Orleans, LA 1-855-887-0424
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4.4 out of 5
Excellent!
See all 190 Travelocity Reviews

"Beautiful establishment and the staff couldn't have been more accommodating. " More

By a verified traveller on Sun 15 Jul 2018

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Bourbon Street

In historical district

Within a 10-minute walk of this French Quarter hotel, you'll find Bourbon Street and Jackson Square. French Market and National World War II Museum are also within 2 miles (3 km).

Luxury amenities

A nightclub, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the fitness center and visit the 5 bars/lounges and poolside bar for drinks.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 483 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, iPod docks, and 24-hour room service.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$198* Per night/room 15 Dec. - 16 Dec.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Balcony (Interior)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony (Interior)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (RClub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal Sonesta New Orleans ratings based on 190 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Sonesta New Orleans

Everyone (59) Couples (9) Family (9)
4 out of 5
Our Balcony king room was great ! The bed and pillows were super comfortable! The staff was super nice !

Posted by on 18 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by Guest Services

Dear Guest, It’s wonderful to know that you enjoyed your classic French Quarter getaway and we look forward to welcoming you back for more of our Southern hospitality! Warmest regards, Royal Sonesta New Orleans

5 out of 5

Posted by on 9 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Guest Services

Dear Guest, We can't thank you enough for your 5-star feedback, and we look forward to welcoming you back to the French Quarter again soon! Best regards, Royal Sonesta New Orleans

3 out of 5
Location to bourbon street was great. Easy to get around to other neighborhoods. Construction outside our balcony room was unpleasant.

Posted by on 8 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by Guest Services

Dear Guest, It was a pleasure to have you here with us and to see that our prime location allowed you to get the most out of your visit! Come back soon for a flawless New Orleans escape! Best regards, Royal Sonesta New Orleans

5 out of 5
This was a nice place to stay. Bourbon street was loud for Halloween so I am very glad we had a room with balcony on a side street. Clean place, central to everything!

Posted by on 3 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by Guest Services

Dear Guest, We love the local Halloween festivities, and we’re glad that our side street balcony rooms allowed you to feel a part of the fun while still getting a good night’s sleep. Perhaps you’d also enjoy a room overlooking our sunny courtyard on your next visit. Come back anytime! All the best, Royal Sonesta New Orleans

4 out of 5
The staff were very accommodating and courteous. Location is fantastic.

Posted by on 23 Oct. 2019

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Comment from Hotel Management

25 Oct. 2019 by Guest Services

Dear Guest, We’re thrilled that our hospitality and location made for a great stay, and we appreciate the positive feedback! Come back anytime! Best regards, Royal Sonesta New Orleans

5 out of 5
Just was very nice crazy in the streets but quiet and relaxing inside hotwl

Posted by on 1 Oct. 2019

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Comment from Hotel Management

2 Oct. 2019 by Guest Services

Dear Guest, We strive to provide a relaxing oasis in the heart of the action of the French Quarter, and we’re delighted that you enjoyed just that. Your recommendation means so much to us! Come back again soon! Best regards, Royal Sonesta New Orleans

5 out of 5
Great Hotel-Although on Bourbon Street the late night noise was not excessive--if your are looking for QUIET after 12, this is not the place. But if you want close access to Bourbon Street and are OK with the slight din of late night partying, this place is awesome! The fragrance in the lobby is amazing, the temp is cool and snuffs out any of the Bourbon Street "aura" whenever you walk in! Would stay here again in a heartbeat!

Posted by on 30 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Guest Services

Dear Guest, It was a pleasure to have you here with us and to see that you enjoyed your time in the French Quarter! We truly appreciate the perfect rating, and we’re happy to report that we have courtyard-facing rooms available for those in search of respite from the lively energy of our neighborhood. We’re already looking forward to your next visit! All the best, Royal Sonesta New Orleans

1 out of 5
Extremely filthy rooms, housekeeping staff terrible! Had one problem after another, Issues and concerns were not resolved at all! Worse stay ever, will not be back!

Posted by on 10 Sep. 2019

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Comment from Hotel Management

13 Sep. 2019 by Guest Services

Dear Cherie, We appreciate your point of view and thank you for sharing. Our housekeeping team prides themselves on their attention to detail, and we are sorry to learn that some of those details were overlooked in your experience and not resolved to your satisfaction. We will use your review to ensure that incidents like these are not repeated, and we hope you’ll give us another try on your next visit. Sincerely, Royal Sonesta New Orleans

5 out of 5
We loved the cleanliness and friendly staff.They we're very helpful in getting us taxi to Frenchman. Street and to airport.

Posted by on 6 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by Guest Services

Dear Guest, We’re thrilled that you were so impressed by our Southern hospitality and impeccable cleanliness, and we can’t wait to welcome you back to New Orleans! All the best, Royal Sonesta New Orleans

5 out of 5

Posted by on 27 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by Guest Services

Dear Guest, We were delighted to welcome you to New Orleans, and we appreciate the 5-star feedback. Come back anytime! All the best, Royal Sonesta New Orleans

About the Royal Sonesta New Orleans

Location 300 Bourbon St, New Orleans, LA 70130

Property Features

Royal Sonesta New Orleans offers its guests an outdoor pool and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A nightclub, a terrace, and tour/ticket assistance are also featured at the luxury Royal Sonesta New Orleans. Parking is available for a fee. This 4.5-star New Orleans hotel is smoke free.

  • 483 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 5 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1969
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25.3 km / 15.7 mi)
  • Train station: New Orleans Union Passenger Terminal (2.4 km / 1.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Royal Sonesta New Orleans offers 483 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Desire Oyster Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

The Jazz Playhouse - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Le Booze - This bar serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 30 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 35 per day (for stays between 01 March - 05 March)
  • Resort fee (February - February): USD 35 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 48.56 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Sonesta
  • Royal Sonesta Hotel
  • Royal Sonesta Hotel New Orleans
  • Royal Sonesta New Orleans
  • New Orleans Royal Sonesta
  • New Orleans Sonesta Hotel
  • Sonesta Hotel New Orleans
  • Sonesta New Orleans
  • Royal Sonesta New Orleans Hotel
  • Royal Sonesta Orleans Orleans
  • Royal Sonesta New Orleans Hotel
  • Royal Sonesta New Orleans New Orleans
  • Royal Sonesta New Orleans Hotel New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/New-Orleans-Hotels-Royal-Sonesta-New-Orleans.h3387-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.