4.4 out of 5

"Beautiful establishment and the staff couldn't have been more accommodating. " More

By a verified traveller on Sun 15 Jul 2018

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Hotel Description

4.5-star luxury hotel near Bourbon Street

In historical district

Within a 10-minute walk of this French Quarter hotel, you'll find Bourbon Street and Jackson Square. French Market and National World War II Museum are also within 2 miles (3 km).

Luxury amenities

A nightclub, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the fitness center and visit the 5 bars/lounges and poolside bar for drinks.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 483 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, iPod docks, and 24-hour room service.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$180 per night

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Balcony (Interior)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony (Interior)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (RClub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal Sonesta New Orleans ratings based on 173 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Sonesta New Orleans

Everyone (52) Couples (4) Family (3)
5 out of 5
Very nice hotel and great location. Jazz bar in the lobby was awesome and very entertaining, great live music every night. Also we missed our fight our last day they even let us back in our room for the midday to rest b4 our flight later that day after checking out. Also ate at Desire one night, great late night dinning.

Posted by on 28 May 2019

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Comment from Hotel Management

31 May 2019 by Guest Services

Dear Guest, Thank you for staying with us and for making time to visit Desire Oyster Bar and The Jazz Playhouse during your time here in the French Quarter! We were honored to have provided you with a complete and authentic New Orleans experience, and we can’t wait to welcome you back! Best regards, Royal Sonesta New Orleans

5 out of 5
It was great. I would recommend it to all my friends

Posted by on 21 May 2019

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Comment from Hotel Management

23 May 2019 by Guest Services

Dear Guest, We couldn’t be happier to know that you perfectly enjoyed your time here at Royal Sonesta New Orleans, and your recommendation means the world to us! Come back again anytime. Best regards, Royal Sonesta New Orleans

4 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

22 May 2019 by Guest Services

Dear Guest, We appreciate you paying us a visit and sharing your positive feedback. We hope that your travels will soon bring you back to the French Quarter so that we may have the privilege of hosting you once more. Best regards, Royal Sonesta New Orleans

4 out of 5
The jazzhouse is great. The staff was definitely the highlight of our stay! Very accommodating and very helpful. We used fhe front desk and the guest relations for tours rhe ambiance is beautiful and the noise from bourbon streets 24/7 life we were warned about was nearly cancelled right when wewalked in. Sleeping here is right in the middle of it all and we throughly enjoyed it.

Posted by , from Florida on 16 May 2019

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Comment from Hotel Management

18 May 2019 by Guest Services

Dear Rachel, The Jazz Playhouse is popular among locals and visitors alike, and we are thrilled that you enjoyed some live music during your time here in the French Quarter! It warms us to know that you enjoyed our tranquil oasis in the heart of the action, and we can’t wait to welcome you back! Best regards, Royal Sonesta New Orleans

5 out of 5
The reception staff was awesome and the room was super nice and clean. I would stay here again for sure! AND what a great location! it's right where all the actions happening on Bourbon and super close to our tour meeting spots.

Posted by on 14 May 2019

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Comment from Hotel Management

15 May 2019 by RB

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

4 out of 5
Front desk hotel staff were very nice. Housekeeping /Maintenance staff could use some more experience, body soap dispense while full did not work, phone in room did not work, light on desk flickered. Hotel was centrally located. Even though in heart of French Quarter the rooms were very quiet.

Posted by on 1 May 2019

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Comment from Hotel Management

3 May 2019 by Guest Services

Dear Guest, We appreciate you making yourself at home with us and sharing your helpful feedback! It warms us to know that our front desk crew made you feel welcome and right at home, and we thank you for bringing to our attention the issues you encountered during your stay so that we may continue to improve. Please visit us again soon! Warm regards, Royal Sonesta New Orleans

4 out of 5
The location was amazing and the hotel was beautiful!

Posted by on 22 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Guest Services

Dear Guest, We love impressing our visitors, and we are elated to know that our location and ambiance won you over! We’re already looking forward to your next visit! Take care, Royal Sonesta New Orleans

5 out of 5
WONDERFUL STAFF - EXCELLENT LOCATION - EXCELLENT SERVICE - CANNOT GO WRONG STAYING HERE!!!

Posted by , from 26148 on 19 Mar. 2019

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Comment from Hotel Management

21 Mar. 2019 by Guest Services

Dear Missy, It was a treat to have you here and to see that you perfectly enjoyed all that we have to offer! We can't wait to welcome you back for more of our Southern hospitality in the heart of the French Quarter. All the best, Royal Sonesta New Orleans

3 out of 5
The pool was closed and under construction however they did offer us the use of a pro at another hotel but that was not convenient The noise level was very high But expected as we had a balcony room right off Bourbon Street Perry next time we stay there we were away quest an inside room with a balcony off to the pool and hopefully reconstruction of the pool be completed by then

Posted by on 19 Mar. 2019

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Comment from Hotel Management

21 Mar. 2019 by Guest Services

Dear Guest, We appreciate you being our guest and sharing your valuable feedback. While we are pleased that you enjoyed your overall experience with us, we’re sorry for any inconvenience resulting from our pool repairs. We on track to complete the project at the end of this month, and we hope you will visit again soon to fully enjoy our sunny, tropical courtyard and pool! All the best, Royal Sonesta New Orleans

5 out of 5
We really liked the hotel. It was right on Bourbon Street. The concierge was extremely helpful with booking tours and recommending places to eat. The Desire Oyster bar in the hotel was great!

Posted by on 17 Mar. 2019

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Comment from Hotel Management

19 Mar. 2019 by Guest Services

Dear Rose, We loved having you here with us, and we are happy to see that you were equally pleased to be our guest. It’s great to know that our concierge took such great care of you and that you were able to indulge in some of the delicious local cuisine at Desire Oyster Bar. Come back again soon! Take care, Royal Sonesta New Orleans

About the Royal Sonesta New Orleans

Location 300 Bourbon St, New Orleans, LA 70130

Property Features

Royal Sonesta New Orleans offers its guests an outdoor pool and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A nightclub, a terrace, and tour/ticket assistance are also featured at the luxury Royal Sonesta New Orleans. Parking is available for a fee. This 4.5-star New Orleans hotel is smoke free.

  • 483 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 5 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1969
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25.8 km / 16.1 mi)
  • Train station: New Orleans Union Passenger Terminal (2.2 km / 1.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Royal Sonesta New Orleans offers 483 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Desire Oyster Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

The Jazz Playhouse - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Le Booze - This bar serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 30 lb)

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 35 per day (for stays between 01 March - 05 March)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 48.56 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Sonesta New Orleans Hotel
  • Royal Sonesta Hotel
  • Royal Sonesta New Orleans
  • Royal Sonesta
  • Sonesta Hotel New Orleans
  • New Orleans Royal Sonesta
  • New Orleans Sonesta Hotel
  • Sonesta New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.