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Hotel Description

4-star hotel near Shaw Festival Theatre

Heart of Niagara-on-the-Lake

With a stay at this Old Town Historic District hotel, you'll be steps from Shaw Festival Theatre and St. Vincent De Paul Church. Lake Ontario and Niagara River Gorge are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A business center, a lobby fireplace, and luggage storage are also on offer.

Free WiFi, comfy beds

The 30 individually decorated guestrooms offer free WiFi and comfy beds. TVs come with DVD players, and other amenities include room service and premium bedding.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$169* Per night/room 28 Feb. - 29 Feb.

The Shaw Club Hotel ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Shaw Club Hotel

Everyone (1)
4 out of 5

Posted by on 15 Dec. 2019

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1 out of 5

Absolutely recommend NOT staying here

Pros: good location
Cons: over priced, old rooms, poor room quality
My wife and I were looking for a place to stay for our 9th anniversary. Having never been to Niagara on the Lake, I relied on phone conversations with hotel staff and the internet. After talking with the hotel directly, I was told that the rooms we were looking to book were "traditional decor." When asking the differences between the room categories, I was told that the main difference was the other room categories were "contemporary design." When we arrived late that evening, we were led up a back staircase with stained carpet to a room that left me speechless. What we found was the room was completely disgusting and completely overpriced. The decor was less traditional and more early 80's - there were nail holes and pictures missing off the walls, the air conditioner was broken, stains on the carpet and walls, etc. We also walked by the spa we had previously booked and found it was (as another review put it) a store front like my local hairdresser. We immediately tried to cancel, but were told by the hotel manager they had no direct affiliation with the hotel and we would need to contact the spa in the morning. We did so the following morning and were told it was "their policy" to require a 24 hour cancellation notice. We explained that we were leaving the hotel and believed the entire stay had been mis-represented. We left a message for the manager who never calls us back. The same manager posting generic responses to other poor reviews on this site. They ended up charding us $450 for services we never got.

Posted by , from Ottawa on 28 Sep. 2012

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. The Shaw Club Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free. This 4-star Niagara-on-the-Lake hotel is smoke free.

  • 30 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Babysitting or childcare
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Shaw Club Hotel offers 30 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Televisions come with pay movies. Bathrooms include bathtubs or showers and hair dryers. This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining
  • Television
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.

Zees Grill - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.

Room service is available.

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 18.00 for adults and CAD 12 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Shaw Club Hotel Hotel
  • The Shaw Club Hotel Niagara-on-the-Lake
  • The Shaw Club Hotel Hotel Niagara-on-the-Lake

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.