For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
With a stay at this Old Town Historic District hotel, you'll be steps from Shaw Festival Theatre and St. Vincent De Paul Church. Lake Ontario and Niagara River Gorge are also within half a mile (1 km).
Restaurant, bar/lounge
A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A business center, a lobby fireplace, and luggage storage are also on offer.
Free WiFi, comfy beds
The 30 individually decorated guestrooms offer free WiFi and comfy beds. TVs come with DVD players, and other amenities include room service and premium bedding.
The Shaw Club Hotel ratings based on 2 Verified Reviews
Review Summary
2.5
out of 5
2.5 out of 5.0
Room cleanliness2.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort1.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for The Shaw Club Hotel
Everyone (1)
4 out of 5
Posted by a verified traveller on 15 Dec. 2019
Was this review helpful to you?
1 out of 5
Absolutely recommend NOT staying here
Pros:good location
Cons:over priced, old rooms, poor room quality
My wife and I were looking for a place to stay for our 9th anniversary. Having never been to Niagara on the Lake, I relied on phone conversations with hotel staff and the internet. After talking with the hotel directly, I was told that the rooms we were looking to book were "traditional decor." When asking the differences between the room categories, I was told that the main difference was the other room categories were "contemporary design." When we arrived late that evening, we were led up a back staircase with stained carpet to a room that left me speechless. What we found was the room was completely disgusting and completely overpriced. The decor was less traditional and more early 80's - there were nail holes and pictures missing off the walls, the air conditioner was broken, stains on the carpet and walls, etc. We also walked by the spa we had previously booked and found it was (as another review put it) a store front like my local hairdresser. We immediately tried to cancel, but were told by the hotel manager they had no direct affiliation with the hotel and we would need to contact the spa in the morning. We did so the following morning and were told it was "their policy" to require a 24 hour cancellation notice. We explained that we were leaving the hotel and believed the entire stay had been mis-represented. We left a message for the manager who never calls us back. The same manager posting generic responses to other poor reviews on this site. They ended up charding us $450 for services we never got.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. The Shaw Club Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free. This 4-star Niagara-on-the-Lake hotel is smoke free.
30 guestrooms or units
Dining venue
Bar or lounge
Charging station for electric cars
Business facilities
Breakfast available (surcharge)
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Newspapers in lobby (free)
Fireplace in lobby
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Babysitting or childcare
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
The Shaw Club Hotel offers 30 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Televisions come with pay movies. Bathrooms include bathtubs or showers and hair dryers. This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Pillowtop beds
In-room dining
Television
Movies for purchase
DVD player
Coffee maker
Luxury bedding
Down blanket
Bathtub or shower
Housekeeping (daily)
Nightly turndown service
Local calls (free)
Hair dryer
Telephone
Iron and ironing board
Blackout drapes
Air conditioning
Unique furnishings
Unique decor
Food & Drink
For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.
Zees Grill - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service is available.
Hotel Policies
Check-in
Minimum check-in age is: 21
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Pets
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
24-hour check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: CAD 18.00 for adults and CAD 12 for children (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
The Shaw Club Hotel Hotel
The Shaw Club Hotel Niagara-on-the-Lake
The Shaw Club Hotel Hotel Niagara-on-the-Lake
You should know
Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
