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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
4-star boutique hotel near Clifton Hill

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Lobby
Restaurant
Lobby
Two Queen Beds with pullout and jetted tub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Clifton Hill
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Fallsview Casino
    ‪14 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite

Two Queen Bed Suite

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

Clifton Hill stay.Within a 10-minute walk of this Clifton Hill hotel, you'll find Clifton Hill and Casino Niagara. Also, Skylon Tower is within half a mile (1 km) and Fallsview Indoor Waterpark is within 2 miles (3 km).

What's nearby

  • Clifton Hill - 3 min walk - 0.3 km
  • Casino Niagara - 8 min walk - 0.7 km
  • Fallsview Indoor Waterpark - 10 min walk - 0.9 km
  • Fallsview Casino - 14 min walk - 1.3 km
  • Horseshoe Falls - 3 min drive - 2.2 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 9 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 38 min drive

Restaurants

  • ‪SkyWheel - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Boston Pizza - ‬7 min walk
  • ‪Kelsey's - ‬6 min walk
  • ‪Antica Pizzeria - ‬3 min walk

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

4-star boutique hotel near Clifton Hill
Sterling Inn & Spa - an Ontario's Finest Inn offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business center, a meeting room, and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Sterling Inn & Spa - an Ontario's Finest Inn. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

  • 41 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa@Sterling. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1506 out of 1874 reviews
Rating 8 - Good. 271 out of 1874 reviews
Rating 6 - Okay. 57 out of 1874 reviews
Rating 4 - Poor. 18 out of 1874 reviews
Rating 2 - Terrible. 22 out of 1874 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly when we arrived. Our room was large and very clean and the steam shower was amazing. We were lucky to be given an upgrade that included a Jacuzzi bathtub and breakfast in bed all mornings, which was lovely! It was a truly relaxing vacation.
Stayed 3 nights in Mar 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steam shower had no light. We managed but for safety if no other reason need lights in a shower of any kind. Room very clean and spacious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and a great room
Stayed 1 night in Mar 2025

8/10 Good

Peter, Forestdale

Liked: Cleanliness
Very nice room with excellent service
Stayed 2 nights in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Pathmavinthe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our standard room got a complimentary upgrade to a deluxe with a jetted tub which was amazing. The room was perfect, staff was friendly and the complimentary breakfast in bed was amazing as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin, whitby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to where my daughter was dancing. Easy parking. Decent rates
Stayed 1 night in Feb 2025

10/10 Excellent

LIU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
starting to get aged looking. we like it overall when we get price breaks. weekends are ridicules pricing and the neighborhood is not the best. sketchy looking area.
Stayed 1 night in Oct 2024

8/10 Good

Vic

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location close to the action. Yet it was a peaceful quiet ambience. Clean everything walkable
Stayed 1 night in Mar 2025

10/10 Excellent

Aeliz Ann

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem by the Falls

Service and staff where great! Amazing restaurant on the premises. I loved the continental breakfast brought to the room daily. What a treat!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

My wife and I are in our early 40s and decided to stay here for our getaway weekend. The staff were all incredibly nice and eager to please from the moment we arrived until we left. Our Jacuzzi room was spotless and large, the steam shower great. King sized bed was soft and comfortable. Included breakfast in bed was a nice touch and super convenient as we like to sleep in! Parking lot is a little tight but very close to hotel. Hotel location was fantastic as well, very short walk to Clifton Hill and quiet at night. Thank you for a great weekend and will definitely stay again!
Stayed 2 nights in Mar 2025

8/10 Good

chad

Liked: Staff & service
Disliked: Property conditions & facilities

needs some work

Property was listed as top 100 hotels We stayed in room 216 Although the service was great the property itself needs work. Our shower did not operate correctly, our bed was the firmest mattress I have ever experienced. Not sure everyone would like something so hard to sleep on. Walls and trim in the room needed attention. For this price point I expected a bit more.
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms. Serve Breakfast in Bed.
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Nice property, staff is very friendly, rooms are big but in a little rough shape especially bathroom. Biggest issue was during the night when furnace turned on it made a loud banging noise and was loud throughout the night..
Stayed 2 nights in Mar 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service
Excellent, very spacious!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashwini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best place to stay in Niagara, fantastic RMT massage at the spa, rooms are huge and beautiful and clean, staff we very friendly, steam shower is amazing. We didn’t eat at the restaurant but would definitely try it next time. We had a great time just need to pick a time to visit when the weather is nice.
Stayed 1 night in Mar 2025

8/10 Good

Naftali

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and helpful when I asked questions. Very professional and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing! Enormous room and jacuzzi tub!
Stayed 2 nights in Feb 2025