My stay at this hotel was incredibly disappointing and frustrating. There was a town-wide power outage, but the hotel staff never called to inform us, even though they knew about it in advance.
When we arrived, we were told the power wouldn't be back on until the next morning and that the hotel didn't have a backup generator. With no power, the hotel was not a viable place to stay, and the front desk staff told us we would not be charged if we chose to leave, which we did.
Despite this assurance, the hotel charged me for the night. I have since been trying to get a refund, but the hotel has made the process difficult. This lack of communication, combined with charging guests for a service they couldn't provide, is unacceptable.
I do not recommend this hotel and would advise anyone to book elsewhere.