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Holiday Inn Express & Suites West Ocean City by IHG

2.5 star property
Hotel near Ocean City Boardwalk, connected to a shopping center in Ocean City

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Ocean City by IHG

Free daily continental breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
12552 Ocean Gateway, Ocean City, MD, 21842
  • Place, Grand Prix Amusements
    ‪5 min walk‬
  • Place, Tanger Outlet Center
    ‪8 min walk‬
  • Place, Isle of Wight Bay
    ‪11 min walk‬
  • Airport, Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪36 min drive‬

Room options

Standard Room

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Ocean City

West Ocean City stay.Within a 10-minute walk of this West Ocean City hotel, you'll find Baja Amusements and Grand Prix Amusements. Also, Tanger Outlet Center is within half a mile (1 km) and Isle of Wight Bay is within 2 miles (3 km).

What's nearby

  • Baja Amusements - 5 min walk - 0.4 km
  • Grand Prix Amusements - 5 min walk - 0.4 km
  • Tanger Outlet Center - 8 min walk - 0.7 km
  • Isle of Wight Bay - 11 min walk - 1.0 km
  • Ocean City Harbor - 3 min drive - 2.1 km

Getting around

  • Ocean City Station - 2 min drive
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) - 35 min drive

Restaurants

  • ‪Wawa - ‬6 min walk
  • ‪Royal Farms - ‬13 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Pizza Tugos - ‬4 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Holiday Inn Express & Suites West Ocean City by IHG

Hotel near Ocean City Boardwalk, connected to a shopping center in Ocean City
Holiday Inn Express & Suites West Ocean City by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Holiday Inn Express & Suites West Ocean City by IHG also features a vending machine, laundry facilities, and an ATM. Free self parking is available.

This Ocean City hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Built in 2015
  • Continental breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites West Ocean City by IHG offers 84 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Ocean City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 42-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 1580

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Ocean City Hotel
Holiday Inn Express West Ocean City Hotel
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Hotel Holiday Inn Express & Suites West Ocean City Ocean City
Ocean City Holiday Inn Express & Suites West Ocean City Hotel
Hotel Holiday Inn Express & Suites West Ocean City
Holiday Inn Express & Suites West Ocean City Ocean City
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Holiday Inn Express
Express West Ocean City
West Ocean City
Holiday Inn Express Suites West Ocean City
Holiday Inn Express Suites West Ocean City by IHG
Holiday Inn Express Suites West Ocean City an IHG Hotel
Holiday Inn Express & Suites West Ocean City by IHG Hotel
Holiday Inn Express & Suites West Ocean City by IHG Ocean City

Holiday Inn Express & Suites West Ocean City by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1007 reviews
Rating 8 - Good. 285 out of 1007 reviews
Rating 6 - Okay. 118 out of 1007 reviews
Rating 4 - Poor. 66 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 2 nights in Sep 2025

4/10 Poor

Linda

Stayed 2 nights in Aug 2025

6/10 Okay

Juliet

Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

8/10 Good

ZHI YONG

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I booked a king size and then gave me queen size,the guy front desk was not nice. He said you guys sent it as queen room. He didn't want to give me the print out When I looked it up, it was king size that i booked The bathroom had a foul oder no vent. Not worth the price
Stayed 3 nights in Aug 2025

10/10 Excellent

Fidel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free breakfast was a huge disappointment. We ended up going out instead the second morning.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was very friendly and helpful!
Stayed 1 night in Aug 2025

8/10 Good

Claudette

Stayed 3 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made an excellent choice in selection for stay. Price was good, accomodations as well. Very convenient to beach, shopping, everything! Only thing i might say is that there were a lot of children during my stay so @ breakfast time with a buffet it was a little hectic
Stayed 2 nights in Aug 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place to stay
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We booked this hotel because it advertised rollaway beds and I even confirmed with the front desk prior to arrival that one was noted on our reservation. When we checked in, I was told the hotel doesn’t have rollaways at all and was advised to “make a bed on the floor.” With four kids, this was impossible and unacceptable. We had to waste our first evening (and extra money) buying an air mattress from Walmart just to have enough sleeping space. The sofa pullout mattress was also in terrible condition—springs with no padding—and no bedding was provided until we requested it. The issues didn’t stop there. The indoor pool water was so cloudy and against my better judgement I let the kids give it a try - one got a rash from our first few minute dip and we never returned. The wall mounted toiletries in our room were empty, and only four towels were provided for a six-person booking. At breakfast, when I asked about ingredients due to my child’s food allergies, staff dismissively said they didn’t know and couldn’t provide any information. On top of that, multiple nights we found the side door propped open, which felt unsafe. This was one of the most stressful and disappointing hotel stays we’ve ever had. Between misinformation and poor amenities/information shared, I cannot recommend this property and will not return.
Stayed 4 nights in Aug 2025

10/10 Excellent

kelly

Friendly and clean
Stayed 1 night in Aug 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, Ocean City was an experience for this girl from the west coast where it is not quite such a gym, laundry, and tanning sort of vibe. The hotel itself was just fine, but if you aren't looking for the boardwalk/shore experience, keep going south until you hit a smaller town.
Stayed 1 night in Jul 2025

4/10 Poor

Jewell

Disliked: Cleanliness, property conditions & facilities
Smelled like wet dog
Stayed 1 night in Aug 2025

10/10 Excellent

Grechen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast
Stayed 3 nights in Aug 2025

8/10 Good

Krzysztof

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, Free EV chargers and walkable dining.
Stayed 1 night in Aug 2025

10/10 Excellent

EDWIN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel no complaints
Stayed 4 nights in Aug 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities
Very clean and staff were very nice
Stayed 4 nights in Aug 2025

6/10 Okay

Edwin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Food options were good and we appreciated the 24/7 coffee station. It’s within driving distance to the Ocean City attractions. Our room had a very strong musty smell and hotel management didn’t change our room. They came to spray some air freshener instead. Window was missing one blackout curtain so we had to concoct a way to cover it. At the bottom of the one curtain there was gunk. Basic cleaning standards were subpar for this type of hotel. Probably wouldn’t come back again.
Stayed 1 night in Jul 2025