Holiday Inn Express & Suites West Ocean City by IHG

2.5 star property
Hotel near Ocean City Boardwalk, connected to a shopping center in Ocean City

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Photo gallery for Holiday Inn Express & Suites West Ocean City by IHG

Indulge in a variety of international cuisine at our buffet, featuring a selection of dishes including cheese omelets and sandwiches.
Two large beds with white linens, a desk, and a flat-screen TV make this room a comfortable retreat.
Stroll along the paved walkway and enjoy the building's clean, contemporary design with large windows.
Experience the sleek, modern design of this hotel, featuring a flat facade with a grid pattern of windows and a convenient entrance.
Welcome to our reception area, where friendly staff are available to assist with your stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
12552 Ocean Gateway, Ocean City, MD, 21842
  • Ocean City Boardwalk
    ‪3 min drive‬
  • Ocean City Beach
    ‪3 min drive‬
  • Inlet Park
    ‪4 min drive‬
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪40 min drive‬

Room options

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

Ocean City

West Ocean City stay.Your stay at this West Ocean City hotel places you within 3 miles (5 km) of Ocean City Boardwalk and Ocean City Beach. Baja Amusements and Grand Prix Amusements are also within half a mile (1 km).

What's nearby

  • Ocean City Boardwalk - 3 min drive - 3.2 km
  • Ocean City Beach - 3 min drive - 3.2 km
  • Jolly Roger at the Pier - 3 min drive - 3.2 km
  • Inlet Park - 4 min drive - 3.5 km
  • Jolly Roger Amusement Park - 8 min drive - 6.5 km

Getting around

  • Ocean City Station - 2 min drive
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Pizza Tugos - ‬4 min walk
  • ‪Bad Monkey Restaurant - ‬16 min walk
  • ‪DQ Grill & Chill - ‬9 min walk

About this property

Holiday Inn Express & Suites West Ocean City by IHG

Hotel near Ocean City Boardwalk, connected to a shopping center in Ocean City
Holiday Inn Express & Suites West Ocean City by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Holiday Inn Express & Suites West Ocean City by IHG also features a vending machine, laundry facilities, and an ATM. Free self parking is available.

This Ocean City hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Built in 2015
  • Continental breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites West Ocean City by IHG offers 84 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Ocean City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 42-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 1580

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express & Suites West Ocean City by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

GREGG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was charged $45 for do in room when site stated $30....when asked it was shrugged off 'as policy'
Stayed 1 night in Apr 2025

4/10 Poor

Tobin

Disliked: Cleanliness, property conditions & facilities
All furnishings in room were very worn. Tub and toilet seat were in poor shape. Bed base and headboard were in rough shape. Dirt in all corners in bathroom. Carpet was badly in need of cleaning. Air conditioner was loud and made odd sounds. Other guests were very loud late into the night.
Stayed 3 nights in May 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough for a 5 min drive to everything. Not in heavy traffic area.
Stayed 2 nights in May 2025

10/10 Excellent

Prettina, Rising Sun

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there for a cheer competition and everything went smoothly. Nice rooms, great breakfast, friendly staff, quiet. Near all of the stores. Would recommend and come back!
Stayed 1 night in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Aimee, Leesburg

There is not enough choice room that I want. and when I use shower room bottom that floor is so slide danger I can't stand easy so dangerous. Also front desk ladies are not kindness.
Stayed 2 nights in Apr 2025

8/10 Good

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work here are very pleasant and friendly. The room was clean and the bed was comfortable. The bathroom was definitely not the star of the show but that’s ok. Our only complaint is that the people on the floor above us sucked at life and were making a lot of noise till nearly midnight and we had to address this both nights they were there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Enrico

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Rasheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was awesome room very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Declan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Great stay just what I wanted for the right price.
Stayed 3 nights in Apr 2025

10/10 Excellent

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

hengyu

Stayed 4 nights in Mar 2025

10/10 Excellent

Nicole

Stayed 1 night in Apr 2025

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie, Crisfield

Liked: Cleanliness, staff & service, property conditions & facilities
Neat, clean, quit, good free breakfast.
Stayed 1 night in Mar 2025

6/10 Okay

Christine

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Collins

Travelled with family
Liked: Cleanliness, staff & service
I was particularly disappointed with the location of the hotel. The advertisement suggested that the hotel was situated right next to the ocean on the boardwalk. However, upon arrival, I found that it was not where I had anticipated, which was disappointing for both me and my children. I believe it would be beneficial for potential customers if there were clearer distinctions among the various Holiday Inn Express locations in the area. With three to four properties under the same brand, it can be confusing for guests when selecting accommodations. For the record the the hotel that we stayed was standard accommodation nothing that stood out or anything particular about the hotel itself.
Stayed 3 nights in Mar 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good. The room was clean. Don’t understand why the toilet paper is behind the toilet; very difficult to reach.
Stayed 1 night in Mar 2025

10/10 Excellent

emoke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality and cleanliness!
Stayed 1 night in Mar 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed was comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and I would definitely recommend it. Staff were extra nice and accommodating. The beds are high but very comfortable. Didn’t eat at the free breakfast (I already made other plans) but I looked around and it had a great variety
Stayed 1 night in Mar 2025

10/10 Excellent

Ervin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025