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 Ocean City •1 Room
 Ocean City • 1 Room
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Holiday Inn Express & Suites West Ocean City, an IHG Hotel

2.5-star property
12552 Ocean Gateway, Ocean City, MD 1-855-887-0424
3.9 out of 5
Good!
See all 29 travelocity Reviews

"This place was family friendly , we like our stay " More

By a verified traveller on Sat 29 Jul 2023

Points Of Interest

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Hotel Description

Hotel near Ocean City Boardwalk, connected to a shopping center in Ocean City

West Ocean City stay

Within a 10-minute walk of this West Ocean City hotel, you'll find Grand Prix Amusements and Tanger Outlet Center. Also, Baja Amusements is within half a mile (1 km) and Isle of Wight Bay is within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $94* Per night/room 21 Apr. - 22 Apr.

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites West Ocean City, an IHG Hotel ratings based on 29 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites West Ocean City, an IHG Hotel

Everyone (11) Couples (2) Family (11)
5 out of 5

Posted by , from Matawan on 12 Mar. 2024

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5 out of 5

Posted by on 9 Jan. 2024

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1 out of 5
Ants in our room so given a smaller room but without a refund. We were told a manager would call and make it right and we still haven't received a call....

Posted by on 24 Oct. 2023

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5 out of 5

Posted by , from Columbia on 4 Oct. 2023

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4 out of 5
This place was family friendly , we like our stay

Posted by on 29 Jul. 2023

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Comment from Hotel Management

1 Aug. 2023 by Holiday Inn Express & Suites West Ocean City

Hello Santa, thank you for taking the time to leave a review. We are so glad we were able to provide you with an enjoyable stay. We hope to have you again!

5 out of 5
Everything was fine.

Posted by on 26 Jul. 2023

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Comment from Hotel Management

1 Aug. 2023 by Holiday Inn Express & Suites West Ocean City

Hello, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!

5 out of 5
clean and fresh & comfortable

Posted by on 2 Jun. 2023

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Comment from Hotel Management

6 Jun. 2023 by Holiday Inn Express & Suites West Ocean City

Hello Brenda, thank you for taking the time to leave us a review. We are so glad we were able to provide you with a comfortable stay. We hope to have you again!

3 out of 5
Food left in the fridge from previous guest and food splatter stains on the ceiling

Posted by on 7 Apr. 2023

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Comment from Hotel Management

11 Apr. 2023 by Holiday Inn West Ocean City

Hello Alvin, we are so sorry you did not enjoy your stay with us. We take these concerns very seriously, and will address this with our staff. We truly hope we can make up for this stay in the future.

5 out of 5

Posted by , from Silver Spring on 5 Jan. 2022

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4 out of 5
This was a great hotel.the only problem were the beds.They were too high I had to run and jump to get into them..

Posted by on 6 Dec. 2021

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About the Holiday Inn Express & Suites West Ocean City, an IHG Hotel

Location 12552 Ocean Gateway, Ocean City, MD 21842

Property Features

Holiday Inn Express & Suites West Ocean City, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Holiday Inn Express & Suites West Ocean City, an IHG Hotel also features a vending machine, laundry facilities, and an ATM. Free self parking is available. This Ocean City hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Built in 2015
  • Continental breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ocean City Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites West Ocean City, an IHG Hotel offers 84 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Ocean City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Holiday Inn Express & Suites West Ocean City, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.