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Holiday Inn Express & Suites West Ocean City by IHG

2.5 star property
Hotel near Ocean City Boardwalk, connected to a shopping center in Ocean City

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Ocean City by IHG

Free daily continental breakfast
Exterior
Exterior
1 bedroom, desk, laptop workspace, blackout drapes
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
12552 Ocean Gateway, Ocean City, MD, 21842
  • Ocean City Boardwalk
    ‪3 min drive‬
  • Ocean City Beach
    ‪3 min drive‬
  • Inlet Park
    ‪4 min drive‬
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Ocean City

West Ocean City stay.Your stay at this West Ocean City hotel places you within 3 miles (5 km) of Ocean City Boardwalk and Ocean City Beach. Baja Amusements and Grand Prix Amusements are also within half a mile (1 km).

What's nearby

  • Ocean City Boardwalk - 3 min drive - 3.2 km
  • Ocean City Beach - 3 min drive - 3.2 km
  • Jolly Roger at the Pier - 3 min drive - 3.2 km
  • Inlet Park - 4 min drive - 3.5 km
  • Jolly Roger Amusement Park - 8 min drive - 6.5 km

Getting around

  • Ocean City Station - 2 min drive
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Pizza Tugos - ‬4 min walk
  • ‪Bad Monkey Restaurant - ‬16 min walk
  • ‪DQ Grill & Chill - ‬9 min walk

About this property

Holiday Inn Express & Suites West Ocean City by IHG

Hotel near Ocean City Boardwalk, connected to a shopping center in Ocean City
Holiday Inn Express & Suites West Ocean City by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Holiday Inn Express & Suites West Ocean City by IHG also features a vending machine, laundry facilities, and an ATM. Free self parking is available.

This Ocean City hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Built in 2015
  • Continental breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites West Ocean City by IHG offers 84 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Ocean City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 42-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 1580

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Ocean City Hotel
Holiday Inn Express West Ocean City Hotel
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Hotel Holiday Inn Express & Suites West Ocean City Ocean City
Ocean City Holiday Inn Express & Suites West Ocean City Hotel
Hotel Holiday Inn Express & Suites West Ocean City
Holiday Inn Express & Suites West Ocean City Ocean City
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Holiday Inn Express Hotel
Holiday Inn Express
Express West Ocean City
West Ocean City
Holiday Inn Express Suites West Ocean City
Holiday Inn Express Suites West Ocean City by IHG
Holiday Inn Express Suites West Ocean City an IHG Hotel
Holiday Inn Express & Suites West Ocean City by IHG Hotel
Holiday Inn Express & Suites West Ocean City by IHG Ocean City

Holiday Inn Express & Suites West Ocean City by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Collins

Travelled with family
Liked: Cleanliness, staff & service
I was particularly disappointed with the location of the hotel. The advertisement suggested that the hotel was situated right next to the ocean on the boardwalk. However, upon arrival, I found that it was not where I had anticipated, which was disappointing for both me and my children. I believe it would be beneficial for potential customers if there were clearer distinctions among the various Holiday Inn Express locations in the area. With three to four properties under the same brand, it can be confusing for guests when selecting accommodations. For the record the the hotel that we stayed was standard accommodation nothing that stood out or anything particular about the hotel itself.
Stayed 3 nights in Mar 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good. The room was clean. Don’t understand why the toilet paper is behind the toilet; very difficult to reach.
Stayed 1 night in Mar 2025

10/10 Excellent

emoke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality and cleanliness!
Stayed 1 night in Mar 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed was comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and I would definitely recommend it. Staff were extra nice and accommodating. The beds are high but very comfortable. Didn’t eat at the free breakfast (I already made other plans) but I looked around and it had a great variety
Stayed 1 night in Mar 2025

10/10 Excellent

Ervin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

William, Stevensville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 1 night in Feb 2025

10/10 Excellent

Shamir

Stayed 1 night in Feb 2025

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lilida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk people were very helpful .
Stayed 1 night in Feb 2025

10/10 Excellent

lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Stayed 1 night in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Jonathan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Las camas eran muy duras y altas, y el baño está bastante sucio
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Clean room, Comfortable Bed, and Abysmal service

The noise issue occurred the night of our stay. The property was apparently hosting the families participating in a young ladies cheer competition. Unfortunately, the rooms above us sounded like they were jumping, landing, and falling through the floor, well past midnight. My wife attempted to discuss this with the front desk upon check out and was told “you should ask for rooms on the top floor” so it would not be an issue. I did not believe that front desk staff person made that comment to my wife with a straight face, however they did. There was no attempt to even fake a level of concern, only that we should apparently know the property occupancy and who would be in the building with to request the top floor. This is after we had contact with the front desk staff the night we stayed to only be told that after 10 PM was quiet time and yet well after midnight, the behavior went unchanged and apparently unaddressed.
Stayed 1 night in Feb 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and breakfast was really good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Constance

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, my room was in a very quiet spot.
Stayed 2 nights in Feb 2025

10/10 Excellent

Monique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and room and property were very clean
Stayed 3 nights in Jan 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Kathleen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Could be a lot cleaner. First room checked into refrig did not work but staff quickly accommodated room change. Sheets on bed were clean but overall room and hotel could use a deep clean. Breakfast was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Calvin

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Tara

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Well got to the hotel had to wait 10 minutes for front desk clerk to appear.. He was working without any help.. Got to the room and hotel phone did not work so had to run back and forth down stairs when needed assistance.
Stayed 2 nights in Jan 2025

6/10 Okay

Tiffany

Travelled with group
Bathroom was dirty and the freezer still had ice cream in it from the previous guests. The bathroom was in desperate need of a remodel and the tub was slippery.
Stayed 1 night in Feb 2025