Holiday Inn Express & Suites West Ocean City by IHG

2.5 star property
Hotel near Ocean City Boardwalk, connected to a shopping center in Ocean City

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Ocean City by IHG

Free daily continental breakfast
Exterior
Property amenity
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
12552 Ocean Gateway, Ocean City, MD, 21842
  • Place, Ocean City Boardwalk
    ‪3 min drive‬
  • Place, Ocean City Beach
    ‪3 min drive‬
  • Place, Inlet Park
    ‪4 min drive‬
  • Airport, Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪40 min drive‬

Room options

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Ocean City

West Ocean City stay.Your stay at this West Ocean City hotel places you within 3 miles (5 km) of Ocean City Boardwalk and Ocean City Beach. Baja Amusements and Grand Prix Amusements are also within half a mile (1 km).

What's nearby

  • Ocean City Boardwalk - 3 min drive - 3.2 km
  • Ocean City Beach - 3 min drive - 3.2 km
  • Jolly Roger at the Pier - 3 min drive - 3.2 km
  • Inlet Park - 4 min drive - 3.5 km
  • Jolly Roger Amusement Park - 8 min drive - 6.5 km

Getting around

  • Ocean City Station - 2 min drive
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) - 35 min drive

Restaurants

  • ‪Wawa - ‬6 min walk
  • ‪Royal Farms - ‬13 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Pizza Tugos - ‬4 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Holiday Inn Express & Suites West Ocean City by IHG

Hotel near Ocean City Boardwalk, connected to a shopping center in Ocean City
Holiday Inn Express & Suites West Ocean City by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Holiday Inn Express & Suites West Ocean City by IHG also features a vending machine, laundry facilities, and an ATM. Free self parking is available.

This Ocean City hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Built in 2015
  • Continental breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites West Ocean City by IHG offers 84 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Ocean City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 42-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 1580

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express & Suites West Ocean City by IHG Ocean City

Reviews

Holiday Inn Express & Suites West Ocean City by IHG Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 1007 reviews
Rating 8 - Good. 292 out of 1007 reviews
Rating 6 - Okay. 119 out of 1007 reviews
Rating 4 - Poor. 66 out of 1007 reviews
Rating 2 - Terrible. 61 out of 1007 reviews

Reviews

4/10 Poor

Linda

Stayed 2 nights in Aug 2025

10/10 Excellent

Arnaldo

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Yoginand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay visiting Ocean City. The location is central with access to the beaches and local attractions.
Stayed 3 nights in Jul 2025

2/10 Terrible

Towanda

Disliked: Amenities
Expedia has been awful about my issues with their receipt process. Hotel was mediocre at best. Way too may dogs barking ALL NITE LONG
Stayed 1 night in Jun 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
remarkable staff hands down will be staying here again
Stayed 5 nights in Jun 2025

10/10 Excellent

Shanna

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very nice people very happy and very clean
Stayed 1 night in Jul 2025

8/10 Good

Charles

Stayed 4 nights in Jul 2025

8/10 Good

Linh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ivelisse

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Blonde Daphney

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ladies at front desk were kind. Room service was excellent, they have free breakfast , even though i overslept during my stay and didn't eat breakfast, it was a peaceful weekend and I enjoyed it with my family !!!!
Stayed 3 nights in Jul 2025

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and friendly staff.
Stayed 1 night in Jun 2025

2/10 Terrible

Jayeshkumar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom sink not working and bathroom fan not working
Stayed 1 night in Jun 2025

10/10 Excellent

Dawnyetta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I ejoyed the location of the hotel, the staff was pleasant, and the complimentary breakfast! This location was also pet friendly which i dont have a pet but plenty of others do!!
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay and loved the pet friendliness. Staff was very pleasant and accommodating. The complementary breakfast buffet was very satisfactory. Room and linens were clean and beds were very comfortable. The only negative I can say is the furnishings are a little dated and could possibly use some updating.
Stayed 3 nights in Jun 2025

8/10 Good

eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Siddhant

Stayed 1 night in Jun 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Lumpy bed, AC unit noisy.
Stayed 1 night in Jun 2025

4/10 Poor

Sherri

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old- stale date property The room had a horrible aroma. We had to visit a local Walmart to purchase cleaning supplies and room air fresheners to get the old musty smell out of the room. The noise from the AC kept us up half the night and the icing on the cake.... check out time is scheduled for 11am. My family and i were still in the process of getting ourselves together to depart and a representative from the hotel decided that he would enter our room even with the do not disturb sign on the door. When i asked him why he enter our room, he stated no English. The front end staff member was sympathetic to an extent. She wrote her name on a piece of paper and said here is $100 off your next stay. I wouldnt recommend this hotel to anyone. It will not be a next stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and attentive.also willing to help with anything you would need
Stayed 1 night in Jun 2025

6/10 Okay

Amrit

Stayed 2 nights in Jun 2025

8/10 Good

satish

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

ann marie

Travelled with partner
Ever waz great
Stayed 5 nights in May 2025

2/10 Terrible

Lakita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Both room bathrooms were not cleaned. I had to switch one room because the toilet was broken. All ac units were loud and it was hard to sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, room comfort

Best Stay in a long time

Everything was great, and will stay there again soon
Stayed 1 night in May 2025