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4.8 out of 5

"I stay here several times a month for work. Excellent. " More

By a verified traveller on Sun 17 Mar 2024

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Hotel Description

Ottawa guestrooms with free WiFi

Close to airport

You'll find Dayton Ridge Golf Club and Appellate Court within 2 miles (3 km) of this hotel. Washington Square Park and Tangled Roots Brewing Company - The Lone Buffalo are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $183* Per night/room 7 Apr. - 8 Apr.

Standard Room, 1 King Bed, Accessible (Mobil Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (Comm)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Comm)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Ottawa, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Ottawa, an IHG Hotel

Everyone (3) Couples (2) Family (10)
5 out of 5
I stay here several times a month for work. Excellent.

Posted by on 17 Mar. 2024

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5 out of 5
Very clean and it felt like home away from home. Breakfast was excellent. The only complaint was there was no hot water in the morning for showers.

Posted by on 10 Apr. 2023

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5 out of 5
Nice breakfast selection and friendly staff.

Posted by on 18 Mar. 2023

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5 out of 5
Very Clean and comfortable

Posted by on 9 May 2022

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Comment from Hotel Management

10 May 2022 by Holiday Inn Express Ottawa

SHawne, Thank you for the great review! Glad to see that you had a comfortable experience.

4 out of 5
Only thing was there was a girl at the front desk that gave me and my kids bad looks just stairing at us. Made me very uncomfortable. The breakfast ladies and the ones that clean the rooms were excellent so bright and cheery laughing, saying hello to everyone. I would definitely stay here again! They are so personable!

Posted by on 28 Jul. 2021

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Comment from Hotel Management

13 Aug. 2021 by Management Team

Thank you for staying with us.

3 out of 5
The property was very clean. The staff was extremely friendly. The building however is built in such a way that we could feel the people move above us. The walls would vibrate right into the beds. The guests above were very disruptive- jumping and running for hours. When I approached the front desk about it, they excused the guests, said they would ask them to settle down but couldn’t do anything more. There was no offer to move us. Nothing.

Posted by on 3 Apr. 2021

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5 out of 5
This is my second review of this hotel. This is now the only hotel I will stay at in the area when visiting or even a last minute stay. It is the cleanest and the nicest, hotel I have stayed at in the area and very conveniently located.

Posted by on 17 Jan. 2021

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Comment from Hotel Management

20 Jan. 2021 by HXOT Management

Dear Anonymous, We love how convenient our location is as well! Our team greatly appreciates your kind words! We have a nice, clean room waiting for you next time you're in the area! Kind Regards

5 out of 5
So far my Favorite hotel in the area. Staff is very freindly, hotel is very clean. I had no issues here, as I have had at other hotels in the area.

Posted by on 19 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Management Team

Thank you Shadow for the kind words. We look forward to welcoming you back on your next visit.

5 out of 5
Staff. Was friendly welcoming and helpful room and facilities very clean neat and welcoming excellent

Posted by on 22 Aug. 2020

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5 out of 5
Very nice hotel. Newly remodeled, super clean, great service.

Posted by on 3 Aug. 2020

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Comment from Hotel Management

22 Sep. 2020 by Management Team

Thank you for your comments. We hope that you will visit again.

About the Holiday Inn Express & Suites Ottawa, an IHG Hotel

Location 2850 Columbus Street, Ottawa, IL 61350

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Ottawa, an IHG Hotel. Self parking is free. This Ottawa hotel is smoke free.

  • 91 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Ottawa, an IHG Hotel offers 91 accommodations with iPod docking stations and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities onsite

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.