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Embassy Suites by Hilton Chicago Lombard Oak Brook

3.5 star property
Lombard guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Chicago Lombard Oak Brook

Lobby
Property preview
Business centre
Indoor pool
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
707 E Butterfield Road, Lombard, IL, 60148
  • Place, Yorktown Shopping Center
    ‪3 min walk‬
  • Place, United Center
    ‪25 min drive‬
  • Place, Wrigley Field
    ‪36 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(133 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

8.6 out of 10
Excellent
(10 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

32-inch flat-screen TV with cable channels, TV, pay movies

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(77 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

  • 85 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

7.8 out of 10
Good
(7 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 49 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.2 out of 10
Very good
(13 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Corner

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Corner

9.0 out of 10
Wonderful
(18 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

2 Room Corner Suite-1 King Bed-1 Bedroom

  • Sleeps 4

2 Room Corner Suite-2 Queen Beds-1 Bedroom

  • Sleeps 6

2 Room Suite-1 King Bed-1 Bedroom

  • Sleeps 4

Mobility Accessible Two Bath Suite with Roll In Shower

  • Sleeps 8

Hearing Accessible Two Bedroom Two Bath Suite

  • Sleeps 8

Mobility Accessible One Bedroom Suite King Tub

  • Sleeps 4

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 4

Two-Room Suite With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 6

One-Bedroom Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

32-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Roll-In Shower)

32-inch flat-screen TV with cable channels, TV, pay movies

Executive Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Mobility Accessible Executive King Suite with Roll in Shower

  • Sleeps 4

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 85 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Executive King Suite

  • Sleeps 4

2 Bedroom/2 Bath Suite-1 King/2 Queen Beds

  • Sleeps 8

2 Room Suite-2 Queen Beds-1 Bedroom

  • Sleeps 6

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Exterior

The Westin Chicago Lombard

Lombard
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,172 reviews
The price is CA $169
CA $188 total
includes taxes & fees
Feb 1 - Feb 2
The Westin Chicago Lombard

About the area

Lombard

In shopping district.At this Lombard hotel, you'll be within half a mile (1 km) of Yorktown Shopping Center and 3 miles (5 km) of Advocate Good Samaritan Hospital. Oakbrook Center Mall and Rush Health are also within 3 miles (5 km).

What's nearby

  • Yorktown Shopping Center - 3 min walk - 0.3 km
  • United Center - 25 min drive - 33.9 km
  • Michigan Avenue - 29 min drive - 37.8 km
  • McCormick Place - 31 min drive - 40.3 km
  • Wrigley Field - 36 min drive - 43.6 km

Getting around

  • Downers Grove Belmont Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬1 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪Sarku Japan - ‬10 min walk
  • ‪Miller's Ale House - ‬11 min walk
  • ‪Ancho & Agave - ‬7 min walk

About this property

Embassy Suites by Hilton Chicago Lombard Oak Brook

Lombard guestrooms with free WiFi
Embassy Suites by Hilton Chicago Lombard Oak Brook offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago Lombard Oak Brook. For a fee, parking is available.

This Lombard hotel is smoke free.

  • 262 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 0 sq m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Chicago Lombard Oak Brook offers 262 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lombard hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Hyatt Place Chicago/Lombard/Oak Brook
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very good, 1,001 reviews
The price is CA $139
CA $154 total
includes taxes & fees
Jan 15 - Jan 16
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 12.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites Oak
Embassy Suites Oak Hotel
Embassy Suites Oak Hotel Lombard Chicago Brook
Embassy Suites Chicago Lombard Oak Brook Hotel
Embassy Suites Oak Brook Hotel
Embassy Suites Oak Brook
Embassy Suites Hilton Oak Brook Hotel
Embassy Suites Hilton Chicago Lombard Oak Brook
Embassy Suites Hilton Oak Brook
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites by Hilton Chicago Lombard Oak Brook Lombard
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel Lombard

Embassy Suites by Hilton Chicago Lombard Oak Brook Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 700 out of 1327 reviews
Rating 8 - Good. 285 out of 1327 reviews
Rating 6 - Okay. 161 out of 1327 reviews
Rating 4 - Poor. 91 out of 1327 reviews
Rating 2 - Terrible. 90 out of 1327 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Natalie

Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Stayed 4 nights in Oct 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect for our visit.
Stayed 3 nights in Oct 2025

10/10 Excellent

Timisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Friendly staff and bartenders. I didn't like that parking wasn't complimentary. Otherwise i have no complaints.
Stayed 1 night in Oct 2025

2/10 Terrible

Kimberly

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was raggedy and it seems like any old piece of furniture or bedding was stuck in my room. The minute you walk into the room you smell moisture like you were in a basement. The next day it smells like sewer. The maid came in and sprayed the room thinking this was going to fix whatever it is is causing the smell. Obviously, it did not work. Staff was friendly and breakfast was good, I especially liked the Omelette bar.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed it, would recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, great room design and set up, great breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sofa bed not real comfy but was expected. Room had a musty smell
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

10/10 Excellent

KOMAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ambience
Stayed 3 nights in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

8/10 Good

Ashley

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
The space of the room was great but had a strange smell and signs of water damage
Stayed 4 nights in Oct 2025

10/10 Excellent

Tajana

Stayed 2 nights in Oct 2025

8/10 Good

Jaelyn

Stayed 2 nights in Oct 2025

4/10 Poor

Julia

Stayed 2 nights in Oct 2025

2/10 Terrible

nicole

Travelled with family
Disliked: Cleanliness, room comfort

Hot rooms and small bed

Stayed 1 night in Oct 2025

4/10 Poor

Heather

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was fine. I just had a problem with front desk staff and how they made me wait as I was standing in front of them while they acted like they did not want to service me. It took a long time for the person at the desk to say how may I help you
Stayed 1 night in Oct 2025

10/10 Excellent

Gabrielle

Stayed 1 night in Sep 2025

10/10 Excellent

Denzella

Stayed 1 night in Sep 2025

2/10 Terrible

Akif

Disliked: Cleanliness, staff & service, property conditions & facilities
We had the worst stay at this property. From the moment we arrived, the lack of customer service was clear — we greeted the front desk upon check-in, but they didn’t even return the courtesy. Unfortunately, that set the tone for the rest of our stay. The hotel is outdated, poorly maintained, and frankly dirty. Our suites felt more like a run-down motel than a $200+/night Hilton-branded hotel. The lack of upkeep was only part of the problem — the overall atmosphere was unsafe and chaotic. On our third night, a fight broke out between guests, ending with someone being pepper sprayed (we have video). The following night, an argument in the room next door at 5am required security again. This is not what we expected while hosting family from India for a wedding — it was embarrassing and stressful. To make matters worse, the pool was filthy. When my sister brought her kids to swim, she found hair and debris floating throughout. She complained to the front desk, only to be told that the pool wouldn’t be cleaned until the following Monday. That kind of response shows zero concern for guests. To top it off, checkout was handled with the opposite level of rigidity. On the morning of our departure, I called at 10:30am to request a late checkout but was told it wasn’t possible. When I went down to the lobby, I saw Nancy and another manager going floor to floor, demanding that guests leave their rooms immediately — something I’ve never witnessed in any other hotel. Most hotels offer at
Stayed 5 nights in Sep 2025

2/10 Terrible

Akif

Disliked: Cleanliness, staff & service, property conditions & facilities
We had the worst stay at this property. From the moment we arrived, the lack of customer service was clear — we greeted the front desk upon check-in, but they didn’t even return the courtesy. Unfortunately, that set the tone for the rest of our stay. The hotel is outdated, poorly maintained, and frankly dirty. Our suites felt more like a run-down motel than a $200+/night Hilton-branded hotel. The lack of upkeep was only part of the problem — the overall atmosphere was unsafe and chaotic. On our third night, a fight broke out between guests, ending with someone being pepper sprayed (we have video). The following night, an argument in the room next door at 5am required security again. This is not what we expected while hosting family from India for a wedding — it was embarrassing and stressful. To make matters worse, the pool was filthy. When my sister brought her kids to swim, she found hair and debris floating throughout. She complained to the front desk, only to be told that the pool wouldn’t be cleaned until the following Monday. That kind of response shows zero concern for guests. To top it off, checkout was handled with the opposite level of rigidity. On the morning of our departure, I called at 10:30am to request a late checkout but was told it wasn’t possible. When I went down to the lobby, I saw Nancy and another manager going floor to floor, demanding that guests leave their rooms immediately — something I’ve never witnessed in any other hotel. Most hotels offer at
Stayed 4 nights in Sep 2025

10/10 Excellent

Sivar

Stayed 2 nights in Sep 2025

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Musa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

AbdulRahmaan

Liked: Cleanliness
Stayed 1 night in Sep 2025