"Lovely ambience but was a struggle not having elevator to 2nd floor!! " More
Downtown Palm Springs stay
Within a 10-minute walk of this Downtown Palm Springs hotel, you'll find San Jacinto Mountains and Palm Springs Art Museum. Palm Springs Convention Center and Moorten Botanical Garden and Cactarium are also within 2 miles (3 km).
Fitness center, terrace
This hotel features an outdoor pool and a gym. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.
6 Jun. 2023 by patty
Dear Linda,Thank you for your review, as we work on improving our guest experiences we really appreciate your feedback. We apologize that we did not meet your expectations; if you would like to discuss the issues you had during your stay with me, please contact the resort directly and ask for the general manager. Unfortunately, we are unable to provide our contact information via my response. I look forward to speaking with you, Patty DavisGeneral Manager
13 May 2023 by patty
Dear Almie,Please allow me to thank you for your review and staying at Palm Mountain. I had the chance to see your rating and read the review that you posted and was concerned to hear about your experience with your guest room, as well as the lack of attention to detail. Your comments have been discussed with our team, and I will use your feedback as a coaching tool to prevent that problem in the future. We know that does not change your experience, but I hope you can feel confident that we heard your concerns. If you wish, I can be reached by calling the resort and asking for me. Unfortunately, I cannot provide any direct contact information via my response. Again, our sincere apologies, Patty DavisGeneral Manager
6 Apr. 2023 by patty
Dear Gracesuda,Thank you for staying at Palm Mountain Resort and Spa on your recent visit to Palm Springs. We greatly appreciate your business, the five-star rating, and knowing we helped to create a memorable stay. We hope to welcome you back again in the future. Thank you,Patty DavisGeneral Manager
26 Jan. 2023 by patty
Dear Brenda,We thank you for choosing to stay at Palm Mountain Resort and Spa on your recent visit to Palm Springs. We truly appreciate your business and the five-star rating. We are delighted to read your positive comments and know we helped to create a memorable stay. For the building you were staying in the elevator will be back in service soon. We hope to welcome you back in the near future. Thank you,Patty DavisGeneral Manager
11 Nov. 2022 by patty
Dear Ysabel,Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. I had a chance to read the review that you recently completed and was concerned to hear about your experience with our hotel. We strive to accommodate all of our guests and their needs, and I was disappointed to hear about the problems you encountered. We are hoping to begin a guest room refresh next year that will include an update of our flooring. I know that doesn't make your past stay any better, but we truly appreciate you letting us know. I hope you will give us another opportunity in the future. Sincerely,Patty DavisGeneral Manager
1 Apr. 2022 by GM
Hello Reagan, Thank you for the five Stars! We truly appreciate that you chose to stay with us during your visit to Palm Springs. First, I am glad to read that you loved your stay and our great location with the short walking distance to Downtown. We hope this means you will be back soon for another visit. Sincerely, General Manager
Palm Mountain Resort and Spa offers its guests an outdoor pool, a spa tub, and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. There's an onsite business center. Spa services, a terrace, and multilingual staff are also featured at Palm Mountain Resort and Spa. This 3-star Palm Springs hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wireless internet access , Internet access (complimentary)
Available in some public areas: WiFi (surcharge)
Free self parking , Parking (limited spaces)
Palm Mountain Resort and Spa offers 142 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and lunch.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.