Skip to main content
Beginning of main content
4.7 out of 5

"Friendly staff and very nice facility I will stay here again " More

By a verified traveller on Mon 02 Mar 2020

Enter dates to see availability

Hotel Description

4-star romantic hotel near Palm Springs Convention Center, connected to the convention center

Heart of Palm Springs

Within a 15-minute walk of this Downtown Palm Springs hotel, you'll find Palm Springs Convention Center and San Jacinto Mountains. Baristo Park and Plaza Theatre are also within half a mile (1 km).

Free airport shuttle

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the outdoor pool and perks like a free area shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 410 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include iPod docks, room service, and coffee/tea makers.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$296* Per night/room 29 Jun. - 30 Jun.

Room, 1 King Bed, Balcony, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Allergy Friendly, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Allergy Friendly

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renaissance Palm Springs Hotel ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Palm Springs Hotel

Everyone (11)
5 out of 5
Friendly staff and very nice facility I will stay here again

Posted by on 2 Mar. 2020

Was this review helpful to you?
Comment from Hotel Management

18 Apr. 2020 by Jackie

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 18 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Nov. 2019 by Jackie

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 7 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

13 Aug. 2019 by Jackie

Thanks for staying with us. We appreciate your feedback!

5 out of 5
It was wonderful and overall made it comfortable to walk in! The staff was friendly and actually made it a fun experience.

Posted by on 18 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

21 Dec. 2018 by Jackie

Thank you for the 5 Star Rating and favorable feedback! We are thrilled to hear that our friendly staff was able to provide you with a fun experience during your visit. See you back soon!

5 out of 5
Great hotel, great staff, huge jacuzzi and wonderful pool!

Posted by on 2 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

13 Dec. 2018 by Executive Office

Thank you for taking the time to give us your feedback.

3 out of 5
Delia with the conference staff was courteous and pleasing. She assisted me in meeting my needs very well. The front desk staff was not as helpful. I booked through Travelocity as the prices were cheaper than through the conference I was attending. It would have been nice to have gotten a nicer room. I hate looking at the parking lot. Is there an option on your booking to get a non parking lot view? When inquiring how to get to a nearby church and if the shuttle could assist the staff gave me the wrong number to the local cab and the shuttle does not go there. No offer to call a cab or anything else assistance was very disappointing.

Posted by , from Green Bay WI on 24 Oct. 2018

Was this review helpful to you?
Comment from Hotel Management

17 Nov. 2018 by Executive Office

Thank you for taking the time to give us your feedback. We apologize that we did not meeting your expectations and using this as a teachable moment we have shared your comments with the appropriate department managers.

5 out of 5
Nice hotel just need later shuttle service. I have no other comments other than it's a great hotel and I love it for the few hours I was there.

Posted by on 23 Jul. 2018

Was this review helpful to you?
Comment from Hotel Management

31 Jul. 2018 by Executive Office

Thank you for your feedback. We look forward to welcoming you back.

4 out of 5

Loud doors and UNcomfortable pillows!

Title says it all.... honestly, the worst pillows that my wife and I have had the misery to utilize in a hotel in the last 9+ years of visiting Palm Springs. Furthermore, the room doors are quite loud, regardless of how far down the hallway a guest might be entering or leaving their room. On the flip side,this hotel had the friendliest staff, from the front counter to the cute little restaurant to the cleaning personnel.

Posted by on 30 Dec. 2017

Was this review helpful to you?
Comment from Hotel Management

22 Jan. 2018 by Executive Office

Thank you for taking the time to give us your feedback. Please accept our apologies for the inconveniences you experienced. The Renaissance Palm Springs

5 out of 5

Travel Stopover

Pros: Everything. There is no complaints here.
Cons: Not a thing.
Location: Short stay but taking advantage of the free shuttle service will give lots of things to do, fine dining, shopping etc.
We were on our way to LA for Christmas with our son and family and decided to make a short stop in Palm Springs for the night. Had we known ahead of time what a fabulous place this was, we would have planned to stay longer. The grounds are just beautiful, the pool area outstanding. There is a free shuttle service to downtown which we did not use as our time was too short. The staff were so accommodating and the room, (we had a suite overlooking the pool with a balcony) was just perfect. You will want to plan an extended stay at this hotel for sure.

Posted by , from Waterloo Ontario Canada on 25 Dec. 2017

Was this review helpful to you?
Comment from Hotel Management

22 Jan. 2018 by Executive Office

We are happy to learn that you enjoyed your stay and we look forward in welcoming you back in the not too distant future. The Renaissance Palm Springs

5 out of 5

Very Nice Resort-Style Hotel in Downtown P.S.

Pros: Pretty much everything
Cons: Prices on pool/bar food & drinks reaching up there a bit, but I guess commensurate with other places
Location: Located a few blocks from center of town near restaurants, bars & shops
First time here back here since conversion from Wyndham to Renaissance (many years). I always thought this hotel was a good $$ value - nice amenities, large rooms, a few blocks off downtown, best pool in downtown area; but, at that time it was getting a little threadbare and worn out looking, and due for an update. Marriott did a nice job in upgrading to Renaissance, and I was pleased to see my old favorite spot looking great. Public areas, halls, rooms & pool area all spiffed out and looking nice. Very nice service and staff. Great upgrade to exercise facility. Prices have increased accordingly, as expected - but at the right price (shop it) it is still a good value compared with other comparable resort hotels in town, and a short walk to restaurants bars and shops at Palm Canyon/Tahquitz, and Regal theaters right across the street. No despicable 'resort fee', but there is fee for parking.

Posted by , from South Orange County on 28 Nov. 2017

Was this review helpful to you?
Comment from Hotel Management

7 Dec. 2017 by Executive Office

G, Thank you for your feedback. We look forward to welcoming you back in the not too distant future. Happy Holidays The Renaissance Palm Springs

Property Features

Renaissance Palm Springs Hotel offers its guests an outdoor pool, a spa tub, and a children's pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 25912 square feet (2407 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Renaissance Palm Springs Hotel. An area shuttle within 2 mi and a roundtrip airport shuttle at scheduled times are free. For a fee, parking is available. This 4-star Palm Springs hotel is smoke free.

  • 410 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 25912 sq ft of conference space
  • 2407 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (4 km / 2.5 mi)
  • Train station: Palm Springs Station (9.1 km / 5.6 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 2 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Renaissance Palm Springs Hotel offers 410 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Palm Springs hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

Rocks Lounge - This lobby lounge specializes in American cuisine and serves lunch and dinner. Happy hour is offered.

DATE Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 5:30 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered at scheduled times from 5:30 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

The property charges a nightly pet fee in addition to a per-stay pet fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 12.95 for adults and USD 19.95 for children (approximately)
  • Self parking fee: USD 35 per day
  • Valet parking fee: USD 40 per day
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Renaissance Palm Springs
  • Palm Springs Hotel Renaissance
  • Palm Springs Renaissance
  • Palm Springs Renaissance Hotel
  • Renaissance Hotel Palm Springs
  • Renaissance Palm Springs
  • Renaissance Palm Springs Hotel
  • Renaissance Palm Springs
  • Renaissance Palm Springs Hotel Hotel
  • Renaissance Palm Springs Hotel Palm Springs
  • Renaissance Palm Springs Hotel Hotel Palm Springs

You should know

  • Renaissance Palm Springs Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.ca/Palm-Springs-Hotels-Renaissance-Palm-Springs-Hotel.h10647-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Palm-Springs-Hotels-Renaissance-Palm-Springs-Hotel.h10647-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Palm-Springs-Hotels-Renaissance-Palm-Springs-Hotel.h10647-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.