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4.6 out of 5

"They had an excessive and hidden 35/ night self parking fee; 40/night for valet property. Hotel only half open and under staffed. " More

By a verified traveller on Wed 01 Sep 2021

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Hotel Description

4-star family-friendly hotel, connected to the convention center in Downtown Palm Springs

Heart of Palm Springs

Within a 10-minute walk of this Downtown Palm Springs hotel, you'll find Palm Springs Convention Center and Baristo Park. Also, Plaza Theatre is within half a mile (1 km) and Heusso Gallery is within 2 miles (3 km).

Family-friendly fun

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the outdoor pool and perks like free WiFi.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 410 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include iPod docks, room service, and coffee/tea makers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$185* Per night/room 19 Oct. - 20 Oct.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Private Balcony, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Allergy Friendly, Poolside (pure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (pure)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Renaissance Palm Springs Hotel ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Palm Springs Hotel

Everyone (8) Family (1)
4 out of 5
They had an excessive and hidden 35/ night self parking fee; 40/night for valet property. Hotel only half open and under staffed.

Posted by , from San Diego on 1 Sep. 2021

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Comment from Hotel Management

5 Sep. 2021 by Renaissance Palm Springs

Thank you for taking the time to provide us your feedback. The parking is outlined on the website under hotel details with which you booked. Thanks again.

5 out of 5
Wonderful place. Employees very friendly. Beautiful setting. Loved every minute!

Posted by on 5 Aug. 2021

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Comment from Hotel Management

10 Aug. 2021 by The Renaissance Palm Springs Team

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 27 Jun. 2021

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Comment from Hotel Management

12 Jul. 2021 by The Renaissance Palm Springs Team

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Friendly staff and very nice facility I will stay here again

Posted by on 2 Mar. 2020

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Comment from Hotel Management

18 Apr. 2020 by Jackie

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 18 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Jackie

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 7 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Jackie

Thanks for staying with us. We appreciate your feedback!

5 out of 5
It was wonderful and overall made it comfortable to walk in! The staff was friendly and actually made it a fun experience.

Posted by on 18 Dec. 2018

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Comment from Hotel Management

21 Dec. 2018 by Jackie

Thank you for the 5 Star Rating and favorable feedback! We are thrilled to hear that our friendly staff was able to provide you with a fun experience during your visit. See you back soon!

5 out of 5
Great hotel, great staff, huge jacuzzi and wonderful pool!

Posted by on 2 Dec. 2018

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Comment from Hotel Management

13 Dec. 2018 by Executive Office

Thank you for taking the time to give us your feedback.

3 out of 5
Delia with the conference staff was courteous and pleasing. She assisted me in meeting my needs very well. The front desk staff was not as helpful. I booked through Travelocity as the prices were cheaper than through the conference I was attending. It would have been nice to have gotten a nicer room. I hate looking at the parking lot. Is there an option on your booking to get a non parking lot view? When inquiring how to get to a nearby church and if the shuttle could assist the staff gave me the wrong number to the local cab and the shuttle does not go there. No offer to call a cab or anything else assistance was very disappointing.

Posted by , from Green Bay WI on 24 Oct. 2018

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Comment from Hotel Management

17 Nov. 2018 by Executive Office

Thank you for taking the time to give us your feedback. We apologize that we did not meeting your expectations and using this as a teachable moment we have shared your comments with the appropriate department managers.

5 out of 5
Nice hotel just need later shuttle service. I have no other comments other than it's a great hotel and I love it for the few hours I was there.

Posted by on 23 Jul. 2018

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Comment from Hotel Management

31 Jul. 2018 by Executive Office

Thank you for your feedback. We look forward to welcoming you back.

Property Features

Renaissance Palm Springs Hotel offers its guests an outdoor pool, a spa tub, and a children's pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 25912 square feet (2407 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Renaissance Palm Springs Hotel. For a fee, parking is available. This 4-star Palm Springs hotel is smoke free.

  • 410 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 25912 sq ft of conference space
  • 2407 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Palm Springs Station (9.1 km / 5.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Renaissance Palm Springs Hotel offers 410 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

Rocks Lounge - This lobby lounge specializes in American cuisine and serves lunch and dinner. Happy hour is offered.

DATE Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

The property charges a nightly pet fee in addition to a per-stay pet fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 12.95 for adults and USD 19.95 for children (approximately)
  • Self parking fee: USD 35 per day
  • Valet parking fee: USD 40 per day
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Renaissance Palm Springs
  • Palm Springs Hotel Renaissance
  • Palm Springs Renaissance
  • Palm Springs Renaissance Hotel
  • Renaissance Hotel Palm Springs
  • Renaissance Palm Springs
  • Renaissance Palm Springs Hotel
  • Renaissance Palm Springs
  • Renaissance Palm Springs Hotel Hotel
  • Renaissance Palm Springs Hotel Palm Springs
  • Renaissance Palm Springs Hotel Hotel Palm Springs

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.