For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Spa hotel near Moorten Botanical Garden and Cactarium
Near the airport
Within a 5-minute walk of this Palm Springs hotel, you'll find Moorten Botanical Garden and Cactarium and San Jacinto Mountains. Palm Springs Art Museum and Palm Springs Convention Center are also within 3 miles (5 km).
Poolside dining
This smoke-free hotel features 2 restaurants, 15 spa tubs, and an outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 90 guestrooms also offer free WiFi and TVs with cable channels. Room service, free newspapers, and free local calls are also available.
Caliente Tropics Hotel ratings based on 114 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Caliente Tropics Hotel
Everyone (12)Couples (1)Family (1)
5 out of 5
has character, clean, good size room and all amenities.
Posted by a verified traveller on 27 Feb. 2020
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4 out of 5
Posted by a verified traveller on 30 Oct. 2019
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Comment from Hotel Management
31 Oct. 2019
by Caliente Tropics
Dear guest
Thank you for providing us with a 4 star review
We hope you had a memorable stay and we hope to see you son.
5 out of 5
We fell in love with this place! You honestly don't have to leave the property to have a great time! Biggest pool in Palm Springs, it did need to cleaned and by that I only mean with a net. But the best part of this hotel is there restaurant THE REEF! Amazing drinks and food!!!! If you are looking for an amazing tiki themed property, the entire property is done up VERY WELL for it's theme. I highly highly recommend and we will be back! Shout-out to our bartender Brandon who makes the best drinks and gives great customer service!
Posted by a verified traveller on 2 Sep. 2019
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Comment from Hotel Management
20 Sep. 2019
by Alicia Araujo
Dear Guest,
Thank you for posting such a great review,
We are so happy to know you enjoyed your stay with us. I hope you will have a repeated stay with us as we look forward to welcoming you again to the Caliente Tropics Hotel.
Yours sincerely,
Team Management
5 out of 5
Great location. The room was clean, quiet, everything was in working condition. Everyone was friendly, including the guests at the pool. It felt like a big neighborhood party.
2 suggestions:
1) Allow room charges at the Reef. It would save having to have your credit card or cash while at the pool
2) Parking. When I came back from dinner around 9pm, there was no place to park. I was told to just find a spot anywhere, and check for a parking space later. I woke up at 1130pm, went outside and found plenty of parking spaces. I suggest you have reserved parking for your guests and other spaces for employees/visitors to the Reef.
Posted by LouisP, from Ft. Worth, TX on 7 Jul. 2019
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Comment from Hotel Management
14 Aug. 2019
by Alicia Araujo -General Manager
Dear Guest, At the outset I would like to Thank You for taking a time out and reviewing us. We are delighted to know that the Hotel has exceeded all your expectations. The feedback from esteemed guests like yourself always encourages us to make our guests experiences more memorable. We value your feedback and look forward to welcome you back in near future at Caliente Tropics
1 out of 5
I never leave reviews. But I would not recommend staying at this place to anyone. The staff was friendly but condescending. We spent over $300 in two days at their bar. They charged us for drinks did we did not drink. The staff was terrible the pool waitress was incompetent. The rooms in the pictures are not as they seem we asked to move rooms. The carpeting was from 1983. And smelled. Then after all that, although there is nowhere to specify we have a pet on their website for the booking. They had the audacity to charge us $25 per night per pet. Had we known about this we would have paid for the pet. Or stayed somewhere else. We did not try to hide our pet we had our pet on the lawn, in front of the front lobby, walked him daily. This plas is mot recommended whatsoever! IF you want to stay in Palm Springs there are plenty of other options cheaper and better. In fact the Motel 6 next door would be a much better option!
Posted by Keith on 6 Jun. 2019
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Comment from Hotel Management
6 Jun. 2019
by Caliente Tropics Management team
Dear Guest,
We first want to apologize for any inconvenience you experience at the bar. Your feed back was reported to the reef bar restaurant for a further investigation.
We are a pet friendly hotel, however there is an additional fee of $25.00 per pet per night.
This information is provided in guest registration at time of check in and in our website. We are sorry we couldn't meet your expectations I really Hope you will come stay with us in the near future.
5 out of 5
this is what a vacation should be at a reasonable price!
Posted by a verified traveller on 31 Mar. 2019
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Comment from Hotel Management
7 May 2019
by caliente tropics staff
Thank you for feedback, and we hope to see you soon in Palm Springs.
5 out of 5
The Caliente Tropics has an excellent, laid-back vibe. It was a great place to relax by the pool or take a dip in the hot-tub. A wonderful home-base for exploring Palm Springs and the surrounding area.
Posted by a verified traveller on 5 Mar. 2019
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4 out of 5
Location perfect.
No laundry facilities. No microwave available in office
Posted by P. on 29 Dec. 2018
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Comment from Hotel Management
29 Dec. 2018
by caliente tropics staff
Thank you for your feed back we hope to see you again in the near future.
4 out of 5
Cute place but be aware it's only standard room
Pros:deco
It's a bit of false advertising. We needed accomodation for our family of 6 and this hotel popped up. In reality, it's a standard double queen room that can sleep 4. We managed but not the most pleasant. The hotel has a nice pool that opens late till 12 am. My family and 2 other families are still using them till almost closing time. Very tropical island themed outdoor area, cute.
Posted by xdelee, from Nevada on 7 Aug. 2017
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3 out of 5
Great pool and decor, but rooms worn
Pros:I loved the large heated pool and hot tub and landscaping and central location near downtown.
Cons:Rooms need some TLC, such as damaged shades, toilet runs, paint chipping, etc.
Location:Very good location near downtown, botanical garden, several restaurants and bus and trolley stops.
From the outside, this place has charm with the Polynesian look including tiki torches at night. The pool is outstanding, very large and warm water for comfort. But my experience with the room was less enjoyable --- it was a large room and the bed was very comfortable, but the shower was tepid, air conditioner rattled and the ice machine was directly out my door which kept me awake. The room needs some TLC---still worth the price which was very good for Palm Springs.
Posted by jeanna, from portland oregon on 12 Feb. 2017
Caliente Tropics Hotel offers its guests 15 spa tubs, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Caliente Tropics Hotel. Self parking is free. This Palm Springs hotel is smoke free.
90 guestrooms or units
2 levels
2 dining venues
1000 sq ft of conference space
93 sq m of conference space
Bar by the pool
Bar or lounge
Cabanas by the pool (free)
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
Conference space
Coffee in lobby
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Outdoor picnic space
Gift shop
Newspapers in lobby (free)
No smoking on site
Water dispenser
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (5.9 km / 3.6 mi)
Parking: Free self parking
Room Amenities
Caliente Tropics Hotel offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
In-room dining (limited hours)
Television
Cable channels
Refrigerator
Coffee maker
Shower
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Exterior corridor access
Air conditioning
Ceiling fan
Connecting rooms available
Food & Drink
The Reef Palm Springs - This poolside cocktail bar serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
Spa Services
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Number of treatment rooms 1
Thai massage
Couples treatment rooms
Sports massage
Body treatments
Facial treatments
Aromatherapy treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 4 PM
Special check-in instructions:
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation.
Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 20.0 per day.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 25 per pet, per night
Maximum 2 per room (weight limit: 60 lbs)
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
No cribs (infant beds) available
No elevators
Debit cards
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25 per pet, per night
Rollaway bed fee: USD 20.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Caliente Hotel
Caliente Tropics
Caliente Tropics Hotel
Caliente Tropics Hotel Palm Springs
Caliente Tropics Palm Springs
Tropics Caliente
Tropics Hotel
Caliente Tropics Hotel Hotel
Caliente Tropics Hotel Palm Springs
Caliente Tropics Hotel Hotel Palm Springs
You should know
Pool access available from 8 AM to midnight.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
