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AC Hotel by Marriott Palo Alto

3.5 star property
3.5-star Art Deco hotel in Charleston Gardens

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Photo gallery for AC Hotel by Marriott Palo Alto

View from property
Property amenity
Meeting facility
Suite, 2 Bedrooms
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
744 SAN ANTONIO ROAD, Palo Alto, CA, 94303
  • Place, Shoreline Park
    ‪16 min walk‬
  • Place, Googleplex
    ‪3 min drive‬
  • Place, Shoreline Amphitheatre
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds, Mountain View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

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About the area

Palo Alto

Charleston Gardens stay.With a stay at this Charleston Gardens hotel, you'll be within half a mile (1 km) of Silicon Valley and 2 miles (3 km) of Shoreline Park. San Antonio Shopping Center and Shoreline Amphitheatre are also within 2 miles (3 km).

What's nearby

  • Shoreline Park - 16 min walk - 1.4 km
  • Googleplex - 3 min drive - 1.9 km
  • Computer History Museum - 4 min drive - 2.9 km
  • San Antonio Shopping Center - 4 min drive - 2.2 km
  • Shoreline Amphitheatre - 5 min drive - 3.3 km

Getting around

  • San Antonio Station - 3 min drive
  • Bayshore NASA Station - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Krispy Kreme - ‬12 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Sushi Jin - ‬19 min walk

About this property

AC Hotel by Marriott Palo Alto

3.5-star Art Deco hotel in Charleston Gardens
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. The business-friendly AC Hotel by Marriott Palo Alto also features a fitness center, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. A complete renovation of AC Hotel by Marriott Palo Alto was completed in February 2021.

This 3.5-star Palo Alto hotel is smoke free.

  • 145 guestrooms or units
  • 5 levels
  • 2100 sq ft of conference space
  • 195 sq m of conference space
  • Built in 2021
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
AC Hotel by Marriott Palo Alto offers 145 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Secured, covered extended parking on site (USD 30 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 23 for adults and USD 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 23 for children
  • Covered valet parking fee: USD 30.00 per day (in/out privileges)
  • Covered extended parking fee: USD 30.00 per day
  • Pet fee: USD 150
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Hotel Palo Alto
Ac By Marriott Palo Alto
AC Hotel by Marriott Palo Alto Hotel
AC Hotel by Marriott Palo Alto Palo Alto
AC Hotel by Marriott Palo Alto Hotel Palo Alto

Reviews

AC Hotel by Marriott Palo Alto Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 155 out of 220 reviews
Rating 8 - Good. 42 out of 220 reviews
Rating 6 - Okay. 6 out of 220 reviews
Rating 4 - Poor. 13 out of 220 reviews
Rating 2 - Terrible. 4 out of 220 reviews

Reviews

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Modern Vibes

From the valet to the desk, all the staff was super friendly. Rooms were modern and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Shpendi, Calistoga

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is always clean and comfortable, and the staff is very helpful and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great night staying here. All staff was very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Annie, torrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice and pleasant atmosphere.
Stayed 2 nights in Jul 2025

6/10 Okay

You Lun

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I hope there’s a self parking
Stayed 1 night in Aug 2025

8/10 Good

Katherine

Stayed 7 nights in Jul 2025

10/10 Excellent

Wei

Stayed 3 nights in Jul 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Super clean
Stayed 1 night in Jul 2025

10/10 Excellent

Elissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Property

Very nice and modern.
Stayed 2 nights in Jul 2025

8/10 Good

Xiaowei

Stayed 1 night in Jul 2025

4/10 Poor

Narasimha

Travelled with family
Liked: Property conditions & facilities
We saw a bug in the only 2 king suite they were left with and they cleaned and gave the room back after by default downgrading us to a single king bed room and had to push back to get 2 king room as we were 4 of us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Stayed 2 nights in Jun 2025

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property. No pool. The area is busy but close to the 101
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Jun 2025

10/10 Excellent

Dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was very convenient and dog friendly. It was quiet and comfortable.
Stayed 1 night in Apr 2025

2/10 Terrible

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accomadating. I did not like that you were unable to open windows
Stayed 1 night in May 2025

10/10 Excellent

Yunling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to pay for parking.
Stayed 1 night in May 2025

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, amenities
If you don’t do valet, you have to park on
Stayed 1 night in Apr 2025

10/10 Excellent

David, sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel. Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

dong

Liked: Cleanliness, staff & service, property conditions & facilities
New and amazing hotel near Stanford university. Highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025