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4.0 out of 5

"Great! One of the chargers on the bedroom lamp did not work but other than that great " More

By a verified traveller on Sat 31 Mar 2018

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Hotel Description

3-star hotel near Tesla Motors

In Palo Alto

You'll find Tesla Motors and Googleplex within 3 miles (5 km) of this Palo Alto hotel. San Antonio Shopping Center and Rengstorff Park are also within 2 miles (3 km).

Renovated in 2015

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free wired Internet, kitchens

The 138 guestrooms feature well-equipped kitchens with microwaves and dishwashers, as well as free wired Internet and sofa beds. Dining areas, premium bedding, and free local calls are also available.

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$181* Per night/room 10 Apr. - 11 Apr.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Palo Alto, CA ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Palo Alto, CA

Everyone (4) Family (1)
2 out of 5
Old motel. Needs a lot of updating. Lousy little scratchy towels. No shampoo.

Posted by , from Oregon on 8 Oct. 2018

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5 out of 5
Great! One of the chargers on the bedroom lamp did not work but other than that great

Posted by on 31 Mar. 2018

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3 out of 5

Great hotel, too bad it wasn't clean

Pros: Room size, nice lobby, happy hour, front desk staff seemed nice
Cons: 1. Cleaning staff needs to do a thorough cleaning and not cut corners by skipping steps. 2. Beds can be more comfortable.
Location: Good location, close to restaurants, the freeway, etc.
I've stayed in a several hotels in Palo Alto, and I was very pleased to see that Homewood Suites was a "real" hotel, not a nicer version of a motel. Homewood had rooms that were accessed from the inside of the hotel, so I felt safer at this hotel as a solo female traveler. I also enjoyed the spacious room size as I spend a lot of time inside the hotel after work. The happy hour on Mon-Thurs nights was a delightful surprise because they offer hot food as well as beverages. There was a nice lounge area as well as a complimentary hot breakfast. I wish I could give this hotel 5-stars, but unfortunately, the cleanliness was terrible. I found light-colored hair in several areas of the shower (door, wall, sliding area) and on the carpet. I had a late check-in, so it was too late to alert the staff. I also already unpacked and was working, so it would have been cumbersome to move rooms. The room appeared clean at first glance, but I believe the cleaning staff skipped vacuuming as well as the bathroom shower stall, which was GROSS. On my 2nd day, I returned to my room past 4pm and my room wasn't cleaned yet. I called for room service and someone arrived in 15 min, but seemed reluctant to clean my room at that time - so I had to explain that after work, I like to take a shower, but couldn't if they were still coming later. He did a quick "cleaning", like he made the bed and gave new towels, but skipped vacuuming! So it was another night with wearing socks and feeling dirty. :(

Posted by on 20 Aug. 2016

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5 out of 5

Great hotel with a HUGE living space!

Pros: New, fancy, clean, roomy A real, full breakfast!!
Location: went to Shoreline Amphitheater. Great location, lots of food choices nearby
Pleasant staff, fabulous room, pet friendly, full kitchen!!

Posted by , from Lake Tahoe on 2 Aug. 2016

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5 out of 5

Very nice hotel in a busy area but quiet

The Manager was very professional. The room modern and quiet. The breakfast excellent. We will come again.

Posted by , from St Lucie West, Florida on 3 Aug. 2015

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About the Homewood Suites by Hilton Palo Alto, CA

Location 4329 El Camino Real, Palo Alto, CA 94306

Property Features

Homewood Suites by Hilton Palo Alto, CA offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 851 square feet (77 square meters). The business-friendly Homewood Suites by Hilton Palo Alto, CA also features barbecue grills, laundry facilities, and dry cleaning/laundry services. Self parking is free. A complete renovation of Homewood Suites by Hilton Palo Alto, CA was completed in 2015. Smoking is allowed in designated areas at this 3-star Palo Alto hotel.

  • 138 guestrooms or units
  • 4 levels
  • 851 sq ft of conference space
  • 77 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Dining venue
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (21 km / 13 mi)
  • Train station: San Antonio Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Palo Alto, CA offers 138 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with microwaves, separate dining areas, cookware/dishes/utensils, and dishwashers. This Palo Alto hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Pull-out sofa bed
  • Premium channels
  • Microwave
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Homewood Suites by Hilton Palo Alto, CA has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pool access available from 6 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.