For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
You'll find Tesla Motors and Googleplex within 3 miles (5 km) of this Palo Alto hotel. San Antonio Shopping Center and Rengstorff Park are also within 2 miles (3 km).
Renovated in 2015
This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Free wired Internet, kitchens
The 138 guestrooms feature well-equipped kitchens with microwaves and dishwashers, as well as free wired Internet and sofa beds. Dining areas, premium bedding, and free local calls are also available.
Cons:1. Cleaning staff needs to do a thorough cleaning and not cut corners by skipping steps. 2. Beds can be more comfortable.
Location:Good location, close to restaurants, the freeway, etc.
I've stayed in a several hotels in Palo Alto, and I was very pleased to see that Homewood Suites was a "real" hotel, not a nicer version of a motel. Homewood had rooms that were accessed from the inside of the hotel, so I felt safer at this hotel as a solo female traveler. I also enjoyed the spacious room size as I spend a lot of time inside the hotel after work. The happy hour on Mon-Thurs nights was a delightful surprise because they offer hot food as well as beverages. There was a nice lounge area as well as a complimentary hot breakfast.
I wish I could give this hotel 5-stars, but unfortunately, the cleanliness was terrible. I found light-colored hair in several areas of the shower (door, wall, sliding area) and on the carpet. I had a late check-in, so it was too late to alert the staff. I also already unpacked and was working, so it would have been cumbersome to move rooms. The room appeared clean at first glance, but I believe the cleaning staff skipped vacuuming as well as the bathroom shower stall, which was GROSS.
On my 2nd day, I returned to my room past 4pm and my room wasn't cleaned yet. I called for room service and someone arrived in 15 min, but seemed reluctant to clean my room at that time - so I had to explain that after work, I like to take a shower, but couldn't if they were still coming later. He did a quick "cleaning", like he made the bed and gave new towels, but skipped vacuuming! So it was another night with wearing socks and feeling dirty. :(
Posted by mamaoftres on 20 Aug. 2016
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5 out of 5
Great hotel with a HUGE living space!
Pros:New, fancy, clean, roomy
A real, full breakfast!!
Location:went to Shoreline Amphitheater. Great location, lots of food choices nearby
Pleasant staff, fabulous room, pet friendly, full kitchen!!
Posted by T, from Lake Tahoe on 2 Aug. 2016
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5 out of 5
Very nice hotel in a busy area but quiet
The Manager was very professional. The room modern and quiet. The breakfast excellent.
We will come again.
Posted by dick, from St Lucie West, Florida on 3 Aug. 2015
Homewood Suites by Hilton Palo Alto, CA offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 851 square feet (77 square meters). The business-friendly Homewood Suites by Hilton Palo Alto, CA also features barbecue grills, laundry facilities, and dry cleaning/laundry services. Self parking is free. A complete renovation of Homewood Suites by Hilton Palo Alto, CA was completed in 2015. Smoking is allowed in designated areas at this 3-star Palo Alto hotel.
138 guestrooms or units
4 levels
851 sq ft of conference space
77 sq m of conference space
Built in 2015
Buffet breakfast (free)
Dining venue
Charging station for electric cars
Business center (24 hours)
Dry cleaning
Self-service laundry
Express check-in
Express check-out
Front-desk safe
Grocery service (free)
BBQ grill(s)
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Kitchen
Laundry facilities
Separate dining area
Sofa bed
Full-sized refrigerator/freezer
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (21 km / 13 mi)
Train station: San Antonio Station (1.9 km / 1.2 mi)
Parking: Free self parking
Room Amenities
Homewood Suites by Hilton Palo Alto, CA offers 138 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with microwaves, separate dining areas, cookware/dishes/utensils, and dishwashers. This Palo Alto hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
In-room kitchen
Dining room
Pull-out sofa bed
Premium channels
Microwave
Dishwasher
Kitchenware
Luxury bedding
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily.
Homewood Suites by Hilton Palo Alto, CA has a restaurant on site.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 1 AM
Minimum check-in age is: 21
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 15.00 per night.
Free cribs (infant beds)!
Pet Policy
Pets: USD 100 per accommodation, per stay
Only dogs and cats are allowed
Maximum 1 per room (weight limit: 25 lbs)
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.
Only service animals are allowed
Noise-free rooms not guaranteed
Service animals exempt from fees/restrictions
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 100 per accommodation, per stay
Rollaway bed fee: USD 15.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
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You should know
Pool access available from 6 AM to 10 PM.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
