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Best Western Plus Panama Zen Hotel

4.0 star property
4-star Beaux Arts hotel near Albrook Shopping Mall

Choose dates to view prices

Photo gallery for Best Western Plus Panama Zen Hotel

Outdoor pool, pool umbrellas, sun loungers
Restaurant
Bar (on property)
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Calle Gaspar Hernandez y Via Argentina, Corregimiento El Cangrejo, Panama City, Panama, 581
  • Via Espana
    ‪9 min walk‬
  • Avenida Balboa
    ‪3 min drive‬
  • Multiplaza Pacific Mall
    ‪3 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Desayuno Incluido)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Desayuno Incluido)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (Breakfast Included)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking (Breakfast Included)

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the area

Panama City

City center stay.Your stay at this Bella Vista hotel places you within 3 miles (5 km) of Multiplaza Pacific Mall and Albrook Shopping Mall. Crown Casino and Luxor Towers are also within half a mile (1 km).

What's nearby

  • Via Espana - 9 min walk - 0.8 km
  • Cinta Costera - 3 min drive - 1.8 km
  • Avenida Balboa - 3 min drive - 1.8 km
  • Multiplaza Pacific Mall - 3 min drive - 1.8 km
  • Albrook Shopping Mall - 4 min drive - 4.3 km

Getting around

  • Vía Argentina - 7 min walk
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 26 min drive

Restaurants

  • ‪Restaurante y Cafetería DEL Prado - ‬3 min walk
  • ‪The Raj - ‬4 min walk
  • ‪El Trapiche - ‬2 min walk
  • ‪Angel Restaurante - ‬4 min walk
  • ‪Restaurante El Caribe - ‬2 min walk

About this property

Best Western Plus Panama Zen Hotel

4-star Beaux Arts hotel near Albrook Shopping Mall
Best Western Plus Panama Zen Hotel offers its guests an outdoor pool and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Panama Zen Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Beaux Arts Panama City hotel.

  • 90 guestrooms or units
  • 15 levels
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Best Western Plus Panama Zen Hotel offers 90 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Languages

English, Spanish

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Front of property

Novotel Panama City

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 3.25 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 14 for adults and USD 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (35 inches high)

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Panama Zen Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14 for adults and USD 14 for children
  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Self parking fee: USD 3.25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Plus Panama Zen Hotel
Best Western Plus Zen Hotel
Best Western Plus Panama Zen
Best Western Plus Zen
BEST WESTERN PLUS Panama Zen Hotel Panama City
Best Western PLUS Panama Zen Hotel City
Best Western Plus Panama Zen
Best Western Plus Panama Zen Hotel Hotel
Best Western Plus Panama Zen Hotel Panama City
Best Western Plus Panama Zen Hotel Hotel Panama City

Best Western Plus Panama Zen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 530 out of 868 reviews
Rating 8 - Good. 254 out of 868 reviews
Rating 6 - Okay. 51 out of 868 reviews
Rating 4 - Poor. 16 out of 868 reviews
Rating 2 - Terrible. 17 out of 868 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service
This is the quietest Best Western I have ever stayed in--I wish every hotel stay was this quiet. Breakfast was good. I appreciated that they had cooked broccoli (crucerfers are not popular menu items in Panama). My husband liked that they had a European style breakfast. I enjoyed using the gym. It had everything I needed to get a good workout. Two things that detracted from my stay--there was no pool access in the a.m. as the entry to the pool is through restaurant which is closed in the morning. Secondly the hotel smells like mold; so, if you are sensitive to mold, this may not be the place for you.
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean updated property, good service.
Stayed 1 night in Mar 2025

8/10 Good

Marsha

Stayed 5 nights in Feb 2025

8/10 Good

Nafasi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities in nice walkable area. Staff super friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a mazing , i will go back there
Stayed 7 nights in Feb 2025

6/10 Okay

Christen

Travelled with family and small children
Liked: Staff & service
Good central location in El Cangrejo, especially if you have kids. It's a two minute walk from a fantastic playground, and super easy to get an uber or taxi to get to other parts of the city. They hang out outside the hotel, so we never waiting more than 2 minutes. Front desk staff was super friendly and spoke fluent English and Spanish. Beds were comfortable and the rooms were spacious. However, we had no hot water for two of the three nights we stayed here (at start and end of trip), and the A/C was malfunctioning. First it was just very loud and making this weird whining sound when it cycled off. Then it just stopped cycling off altogether and our room was FREEZING by morning (about 60 degrees Farenheit!) Pool had great views, but was tiny and quite cold, which was unusual for our experience in Panama in general. Even my pool-loving 6 year old couldn't stay in more than a few minutes.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald W., St Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people
Stayed 4 nights in Feb 2025

10/10 Excellent

jayne

Roof top pool
Stayed 2 nights in Feb 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities

AWESOME

Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 10 minute walk from Metro. Safe area, lots of restaurants. Good clean modern rooms. All facilities worked well. Very good breakfast buffet. Excellent rooftop pool, restaurant and bar with amazing views. Friendly, efficient and competent reception staff.
Stayed 2 nights in Feb 2025

8/10 Good

Kim

Liked: Staff & service, property conditions & facilities
Staff
Stayed 1 night in Feb 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Great value!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Sherrykay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good middle level hotel. Quiet location, close to Metro. Friendly efficient staff: A/C unit was fixed quickly. Excellent rooftop pool and bar/restaurant with amazing views of the city. Good buffet breakfast.
Stayed 4 nights in Feb 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilets and showers in 2 rooms were not working correctly. Toilet seats were wobbly, shower doors did not fully close so leaked onto floor. Property was was wonderful for us. Good location, good rates, meals, facilities. Thanks
Stayed 1 night in Jan 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location in the City

I have stayed here many times of the years and the hotel offers a good breakfast in the mornings and has a very reasonable roof top restaurant for dinners.
Stayed 1 night in Jan 2025

10/10 Excellent

Raymond, Saint Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay meal was delicious
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a high end luxury property, but Great room and facility for the price. Very convenient to a huge variety of restaurants within 2 minutes walking. Very safe area. Perfect for a business stay, walk to malls and banking centers, with a good desk, fridge, and coffee maker. Lastly a very relaxing pool, 24 gym, and lounge on the roof with amazing views of the city.
Stayed 3 nights in Jan 2025

8/10 Good

Pierre-Andre

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel brilliant staff
Stayed 4 nights in Jan 2025

6/10 Okay

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. Great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

William, West Kelowna

Stayed 1 night in Dec 2024

10/10 Excellent

Kedesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very pleasant and the checkin process great. The room was clean and the view was beautiful. The breakfast variety each morning was definitely a plus and was well prepared. The sky bar and pool were awesome. I will definitely return here whenever I revisit Panama.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here 3 times. Great location, walking distance to the night life of Via Argentina street district. Friendly staff, comfortable and spacious rooms.
Stayed 6 nights in Dec 2024