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"Lovely beaches and aquatic facility. The hotel rooms are tired (aged). The maid room service is poor. The French restaurant and breakfast buffet are
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By a verified traveller on Wed 29 Jan 2020
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Hotel Description
4-star beachfront property near Veracruz Beach
Beachside getaway
Within 6 miles (10 km) of this property, you'll find Veracruz Beach and Bridge of the Americas. Cinta Costera and Albrook Shopping Mall are within 9 miles (15 km).
All-inclusive
This smoke-free property features a full-service spa, a nightclub, and 6 restaurants. Spend a day at the beach kayaking, or relax with free beach cabanas and sun loungers. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.
Free WiFi, balconies
The 301 guestrooms have flat-screen TVs with cable channels and offer free WiFi and free minibar items. Other amenities include furnished balconies, 24-hour room service, and premium bedding.
Dreams Playa Bonita Panama - All Inclusive ratings based on 7 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Dreams Playa Bonita Panama - All Inclusive
Everyone (3)Couples (3)Family (1)
4 out of 5
Lovely beaches and aquatic facility. The hotel rooms are tired (aged). The maid room service is poor. The French restaurant and breakfast buffet are good. The Italian restaurant fillet steak is good, otherwise be careful or you will be running to the toilet. For the price overall, it is a value.
Posted by a verified traveller on 29 Jan. 2020
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Comment from Hotel Management
30 Jan. 2020
by Concierge
Thank you for taking time writing a review, we apologies the inconvenience that you experienced, we keep making improvement in order to avoid a similar situation in the future
4 out of 5
Lack of any towels on checkin. Took several hours of repeated call to get some.
Posted by a verified traveller on 22 Dec. 2019
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Comment from Hotel Management
22 Dec. 2019
by Concierge
Thank you for taking time writing a review, we apologies the inconvenients that you experienced, we keep making improvement in order to avoid a similar situation in the future and thank you for your rating
5 out of 5
Very attentive and pleasant staff. Great specialty restaurants you can take advantage of each night.
Disadvantage: there are stand up paddles boards shown on the hotel pictures but this activity is not available. They are very strict with the kayaks as far as where you can take them and the time limit is very short.
Posted by a verified traveller on 28 Oct. 2019
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Comment from Hotel Management
28 Oct. 2019
by Concierge
thank you for your wonderful comments, eitherway if you take time to rate us on trip advisor would be great, we are working hard to improve !! we are goin to improve more time or more far with the kayacs, basically is for security, always welcome
5 out of 5
We had a great time here. The staff was very helpful and the grounds were very beautiful. Would come back again. The food was ok.
Posted by a verified traveller on 4 Feb. 2019
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Comment from Hotel Management
4 Feb. 2019
by Concierge
Thank you for your amazing feedback and rating
3 out of 5
Nice location food needs to be improved, little selection
Posted by a verified traveller on 20 Jan. 2019
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Comment from Hotel Management
24 Jan. 2019
by Concierge
thank yo for your feedback and those wondefurl picture
1 out of 5
This was not a 5 star hotel
Pros:The room was nice and clean. Most of the hotel staff was friendly. (bartenders, waiters/resses)
Cons:The managing of the hotel. The food definitely needs to improve. English classes for the staff.
Location:The hotel is located far from the city. There is not much nearby which is fine.
We stayed there for a week. We were there 10 minutes and we were trying to be up sold with a 90 minute presentation which would give us an additional $50 in hotel credit to an already $200 worth of worthless credits they provide. Although "all-inclusive", the food was horrible. Many nights, there were 3-4 items that they did not have on their menu of a list of 9. They never restocked the mini-bar of even sodas or juices in the week we were there even though they claim they do it every other day and would not stock it with soda our last day because we were leaving the next day even though they never stocked it, but this is an "all-inclusive", and we just wanted soda, not alcohol! The room was nice and clean. Had an adjoining room so could hear neighbors all too well at 6:00am!! The bed moved because not attached to wall or anything when there was anything more than sleeping on the bed. Most of the staff spoke very little english although they tried. The best people were the bartenders, waiters/ress, support staff, they were all very friendly and accommodating. (not the front-desk people) I have heard that other Dreams Hotels are better, but my 1st experience with this one is tainted so hesitant to stay at another one again.
Posted by Michele, from Phoenix, AZ on 26 Nov. 2017
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Comment from Hotel Management
29 Nov. 2017
by Concierge
Good morning Mrs. Michelle
we really appreciate that you take time for let us know your feedback, that help to ud to make change and improvement.
5 out of 5
Awesome place on beach
Pros:Everything was great
Cons:Nothing
Location:Location outside the city and we are not avid tourists but with driver, had great tour of the Canal and Old City. Recommendation is not to u-drive.
We had not been to an all inclusive for a number of years and Dreams Playa Bonita exceeded expectations. Panama was a tremendous place, had a great tour of the Canal at the Miraflores Locks, which provided a great overview of the operation. Service at hotel tremendous, food excellent and activities, while limited, were just what we needed for a relaxing holiday.
Posted by a verified traveller on 15 Apr. 2017
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Comment from Hotel Management
25 Apr. 2017
by Pbonita
Dear Guest, we are very happy you had a good time while staying at the resort, and were able to enjoy some interesting places of Panama.
Glad our staff was attentive and offered a great service.
Hope you visit us again soon for another enjoyable experience.
Sincerely,
Ana Raquel Eleta
Marketing & Social Media Manager
About the Dreams Playa Bonita Panama - All Inclusive
Activities/services from independent operators not included
Offsite tours not included
All land activities, and recreational facilities and equipment included
Theme parties included
Property Features
Dreams Playa Bonita Panama - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At Dreams Playa Bonita Panama - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Self parking is free. This 4-star Panama City property is smoke free.
301 guestrooms or units
5 levels
11 buildings
6 dining venues
2 bars by the pool
4 bars or lounges
9 conference rooms
16000 sq ft of conference space
1486 sq m of conference space
Built in 2005
Buffet breakfast (free)
Nightclub
Karaoke
Swim-up bar
Coffee shop
Deli
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Cabanas by the pool (free)
Poolside lounge chairs
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 4
Children's pool
Supervised childcare/activities (free)
Free WiFi
Children's club (free)
Free area shuttle
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Playground on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Valet parking (surcharge)
Transport
Airport: Panama City (PTY-Tocumen Intl.) (37.5 km / 23.3 mi)
Property shuttles: Free shopping center shuttle; airport shuttle
Parking: Free self parking; valet parking available for a surcharge
Room Amenities
Dreams Playa Bonita Panama - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony (furnished)
Stocked minibar (free)
In-room dining (24 hours)
Flat-screen television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Shower
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 6:30 AM to 11 AM.
Market cafe - This buffet restaurant specializes in local and international cuisine and serves breakfast only.
Seaside - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Oceana - Overlooking the ocean and pool, this restaurant specializes in seafood and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.
Spa Services
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Hydrotherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Sauna in spa
Spa tub in spa
Steam room in spa
Reflexology
Sports massage
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 3:00 AM
Minimum check-in age is: 18
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pets
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Car not required
Only service animals are allowed
Service animals exempt from fees/restrictions
No rollaway/extra beds available
No cribs (infant beds) available
Debit cards
Number of children who can stay free - 2
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 25 per person (one-way)
Valet parking fee: USD 4 per day
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Secrets Playa Bonita All Inclusive Hotel
Dreams Playa Bonita Panama Hotel
Dreams Playa Bonita Panama - All Inclusive Panama City
Dreams Delight All Inclusive
Dreams Delight Playa Bonita Panama
Dreams Delight
Dreams Delight Playa Bonita All Inclusive All-inclusive property
Dreams Delight Playa Bonita All Inclusive
Secrets Bonita Inclusive
You should know
Dreams Playa Bonita Panama - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Promotions
Children Stay Free
Book a stay in any room or rate plan for travel August 16 - December 22, 2020, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 24-28, 2019.
Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
