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Poulo Wai Hotel and Apartment

4.0 star property
4-star spa hotel near Central Market

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Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Front of property
Grand Suite
4 restaurants, breakfast served
Rooftop terrace
Reviews
9.0

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking included
    Parking includedParking included
  • Spa
    SpaSpa
  • Hot tub
    Hot tubHot tub
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208
  • Popular LocationCentral Market7 min walk
  • Popular LocationRoyal Palace10 min walk
  • Popular LocationRiverside13 min walk
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)27 min drive

Room options

Deluxe King Bed

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite

  • City view
  • Sleeps 4
  • 1 King Bed

Landmark King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

One Bedroom Executive

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Studio Executive

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Single Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Landmark King Bed with Balcony

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Landmark Twin Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Landmark Twin Bed with Balcony

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Landmark Triple (3 Single Beds)

  • 40 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

Similar properties

About the area

Phnom Penh

Central Phnom Penh getaway .Within a 10-minute walk of this Phnom Penh City Centre hotel, you'll find Central Market and Royal Palace. Riverside and Independence Monument are also within 2 miles (3 km).

What's nearby

  • Central Market - 7 min walk
  • Royal Palace - 10 min walk
  • Riverside - 13 min walk
  • Wat Phnom - 2 min drive
  • Phnom Penh Night Market - 2 min drive

Getting around

  • Phnom Penh Railway Station - 16 min walk
  • Phnom Penh Intl. Airport (PNH) - 28 min drive

Restaurants

  • ‪Kravanh - ‬1 min walk
  • ‪Le Deli Bistro Gourmet - ‬4 min walk
  • ‪Mondolkiri Restaurant - ‬3 min walk
  • ‪54 Langeach Sros - ‬4 min walk
  • ‪D'Wau Restaurant - ‬4 min walk

About this property

Poulo Wai Hotel and Apartment

4-star spa hotel near Central Market
Poulo Wai Hotel and Apartment offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 1464 square feet (136 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the business-friendly Poulo Wai Hotel and Apartment. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

  • 196 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • 1464 sq ft of conference space
  • 136 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar by the pool
Poulo Wai Hotel and Apartment offers 196 air-conditioned accommodations with minibars and safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Khmer, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Musical instruments
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 12 for adults and USD 6 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Bicycle rentals
  • Bike parking
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 68
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 34
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 43-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Poulo Wai Hotel and Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Poulo Wai Hotel and Apartment Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 70 reviews" "
Rating 8 - Good. 16 out of 70 reviews" "
Rating 6 - Okay. 3 out of 70 reviews" "
Rating 4 - Poor. 2 out of 70 reviews" "
Rating 2 - Terrible. 2 out of 70 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel with nice location.
Nice hotel with easy access to locations and staff are friendly. Would say all facilities are good except for the pool area which has lots of pigeons around with bird droppings around the edges and in pool (could be easily managed with good cleaning and prevention techniques), so did not want to go swimming. Never tried the spa or sauna but looked like a good setup.
Stayed 4 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff; great rooftop bar; central location.
Stayed 2 nights in Mar 2024

8/10 Good

Suzanne

Stayed 5 nights in Mar 2024

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
1 night stay.
We had a room on the 19th floor and often the lifts were full so had to wait for a lift with space. Main issue was the shower in our room as we could not get hot water. The solution from the hotel was to run the sink and bath tap as well as the shower and wait about 10 minutes for the water to heat up! The room was lovely and spacious and the bed firm but comfortable. Breakfast was good.
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice stay. Excellent staff!
Stayed 3 nights in Mar 2024

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Stayed 3 nights in Feb 2024

10/10 Excellent

Shivaraj

Stayed 2 nights in Feb 2024

8/10 Good

Evgeniy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay
Stayed 27 nights in Jan 2024

10/10 Excellent

Marlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Very clean. Staff is very friendly and helpful. RECOMMENDED!
Stayed 2 nights in Feb 2024