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4.4 out of 5

"View from entrance is incredible. Room was great. Assuming room service was limited due to covid. However, we were there 3 days/nights and no one ever ... " More

By a verified traveller on Sat 26 Sep 2020

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Hotel Description

3.5-star golf hotel near Lake Placid Winter Olympic Museum

In Lake Placid

Within a 10-minute walk of the hotel, you'll find Lake Placid Winter Olympic Museum and Olympic Center. Also, Lake Placid Club Golf Courses is within half a mile (1 km) and Mirror Lake is within 2 miles (3 km).

Free shuttle, parking

The hotel's indoor pool, outdoor tennis court, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy a meal from the restaurant and perks like free self parking and a free beach shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 246 guestrooms also offer free WiFi and TVs with cable channels. Room service, premium bedding, and coffee/tea makers are also available.

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$149* Per night/room 26 Oct. - 27 Oct.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Lake Placid ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Lake Placid

Everyone (12) Couples (6) Family (3)
4 out of 5
The restaurant with the fireplace and awesome view creates such character. The walk-in shower is a bonus. The atmosphere was quite and we got great rest. The hotel is central to all amenities, the staff are friendly. All in all, a great experience!

Posted by on 18 Apr. 2019

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Comment from Hotel Management

19 Apr. 2019 by BGage

Thank you for taking the time to tell us about your Crowne Plaza Lake Placid experience. We are pleased to read that you had a relaxing stay and were able to enjoy all the amenities we offer here! We look forward to having you back again soon. Best Regards, Bethany Gage Guest Service Manager

5 out of 5

Posted by on 21 Oct. 2020

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4 out of 5
View from entrance is incredible. Room was great. Assuming room service was limited due to covid. However, we were there 3 days/nights and no one ever came to empty garbage or take away towels etc...And that was never explained to us at check in. Also...the stairway/sidewalk from Main Street to the hotel needs to be repaired or closed; it is a hazard.

Posted by , from Buffalo on 26 Sep. 2020

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Comment from Hotel Management

28 Sep. 2020 by Laurie Reservations Manager

Hello Dave, Thank you for taking the time to submit a review. We do try to make every one aware prior to check-in and upon check-in that we do not provide daily maid service due to COVID but we are always happy to exchange towels or pick up trash upon request. I am sorry if this wasn't communicated to you. Thank you for choosing the Crowne Plaza Lake Placid!

4 out of 5
Very clean and location right near everything Tesla charger a bonus and pet friendly

Posted by , from coral springs on 26 Sep. 2020

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Comment from Hotel Management

28 Sep. 2020 by Laurie Reservations Manager

Hello Mark, Thank you for the great review! I am happy to hear that you enjoyed our convenient location and were able to travel with your pet! We appreciate your feedback.

2 out of 5
I am very dissatisfied that we paid $100 more for our second night's stay than was advertised on Travelocity. We were opposite the elevator and there was a noise throughout the night we could not identify. We were not offered a change of room. There is very little seating outside for the gas other than having to sit at the bar and pay for very expensive drinks.

Posted by on 9 Sep. 2020

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Comment from Hotel Management

9 Sep. 2020 by BGage

Thank you for taking the time to provide us with feedback. It is displeasing to read that we did not meet your expectations during your visit and for that I truly apologize. When available, we are always more than happy to find a different room for our guests when they are unhappy with the one given. I am sorry that this was not taken care of for you. Thank you again for the feedback and we hope to have the opportunity to host you again sometime to show you the true level of service that we are known to provide. Best Regards, Bethany Gage Guest Service Manager

5 out of 5

Posted by on 8 Sep. 2020

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Comment from Hotel Management

8 Sep. 2020 by BGage

Thank you for rating your stay. We hope to have you back again sometime. Best Regards, Bethany Gage Guest Service Manager

5 out of 5

Posted by on 17 Aug. 2020

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Comment from Hotel Management

17 Aug. 2020 by BGage

Thank you for taking the time to rate your stay. We look forward to welcoming you back again soon. Best Regards, Bethany Gage Guest Service Manager

4 out of 5

Posted by on 21 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by BGage

Thank you for taking the time to rate your stay. We are glad that you had a good visit and we hope that you will join us again soon. Best Regards, Bethany Gage Guest Service Manager

5 out of 5

Posted by on 13 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by General Manager

Thank you for your terrific rating of Crowne Plaza Lake Placid. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Donovan Stephens, General Manager

5 out of 5

Posted by on 5 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by BGage

Thank you for the great rating! We hope to have you back again sometime. Best Regards, Bethany Gage Guest Service Manager

About the Crowne Plaza Lake Placid

Location 101 Olympic Dr, Lake Placid, NY 12946

Property Features

A private beach is featured. Crowne Plaza Lake Placid offers its guests an indoor pool, an outdoor tennis court, and a spa tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 25000 square feet (2323 square meters) and includes a conference center. The business-friendly Crowne Plaza Lake Placid also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This 3.5-star Lake Placid hotel is smoke free.

  • 246 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Dining venue
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Saranac Lake, NY (SLK-Adirondack Regional) (26.8 km / 16.7 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Crowne Plaza Lake Placid offers 246 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

MacKenzies Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Number of children who can stay free - 3
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 for adults, USD 7 and USD 15 for children (approximately)
  • Pet fee: USD 20 per pet, per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Club Hotel Lake Placid-Golf
  • Crowne Plaza Lake Placid-Golf Club
  • Crowne Plaza Lake Placid Hotel
  • Crowne Plaza Lake Placid
  • Crowne Plaza Resort And Golf Club Lake Placid
  • Crowne Plaza Resort & Golf Club Lake Placid Hotel Lake Placid
  • Lake Placid Crowne Plaza
  • Crowne Plaza Lake Placid Hotel
  • Crowne Plaza Lake Placid Lake Placid
  • Crowne Plaza Lake Placid Hotel Lake Placid

You should know

  • Pool access available from 11:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.