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4.4 out of 5

"Our stay was wonderful. The staff was outstanding. Anyone who has interest should visit the lounge and order a specialty cocktail from the barkeep. ... " More

By a verified traveller on Mon 26 Mar 2018

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Hotel Description

4.5-star beach resort near Mirror Lake

Close to the beach

Within 3 miles (5 km) of this resort, you'll find Olympic Center and Mirror Lake. Also, Boots and Birdies is within half a mile (1 km) and Lake Placid Center for the Arts is within 2 miles (3 km).

Luxury amenities

This luxury resort features a full-service spa, 3 spa tubs, and a restaurant. Bring the family and enjoy the free kid's club, bowling alley, and playground. Enjoy the outdoor pool and perks like free valet parking and a free area shuttle.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 94 guestrooms also offer free WiFi and kitchens. Other amenities include washers/dryers, balconies or patios, and flat-screen TVs with cable channels.

Junior Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
C$457* Per night/room 26 Apr. - 27 Apr.

Deluxe Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

The Whiteface Lodge ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Whiteface Lodge

Everyone (5)
5 out of 5

Posted by on 24 May 2019

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5 out of 5
Our stay was wonderful. The staff was outstanding. Anyone who has interest should visit the lounge and order a specialty cocktail from the barkeep. It is a real experience and the live music on Saturday night was great. We stayed in a suite which was pricey but well worth the money. We enjoyed it very much and we look forward to returning. Dan Philbrick and Family

Posted by , from rye on 26 Mar. 2018

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5 out of 5

Stay was magical

Best atmosphere, best staff, very clean, loved the aderondaik feel. I can not wait to go back

Posted by , from cohoes ny 12047 on 31 Oct. 2017

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5 out of 5

Whiteface Lodge

Very beautiful and quite. Great staff and dining experience. Very clean and pleasant. We will definitely come back!!

Posted by , from binghamton ny on 12 May 2016

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5 out of 5

This place is awesome! Well worth the cost.

Pros: We enjoyed everything about this place!
Cons: I'm a complainer and can't find anything to complain about here.
Location: We hiked Whiteface Mt. and made a few other visits. The town of Lake Placid is dated and needs a revitalization. Whiteface Lodge made the trip great!
We had the best experience, can't wait to go back!

Posted by , from Berkeley Heights NJ on 18 Oct. 2015

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1 out of 5

Horrible customer service experience... hold onto your wallet!

The Whiteface Lodge is an over-priced resort run by corporate vultures where draining your pocket is more important than good hospitality. Upon making the reservation we mentioned we had two small poms traveling with us and the agent never said it was a problem .Yet the next day we were stopped in the lobby and were told we needed to have the dogs removed from the property immediately. I returned straight to our room to make arraignments and within minutes received a 'courtesy' call from a nasty individual at the front desk informing us that for every day the dogs stayed we would be charged $. I was not even given a chance to find a boarding place yet! I wasted 1/2 day until l found a place for the dogs and it cost over $ for the weekend boarding.Seeing that it was a weekend we could not pick up the dogs until 4:00 p.m. Sunday which was our planned return date. Boston is a 6 hours drive with a 4 year old so we called the manager on duty to ask for a late-check out. In addition to being unaccommodating with our situation my wife got nothing but nasty attitude from the manager who tried to put the blame back on us. When my wife told her that her tone was very unprofessional, the manager told her the SHE was the one with the attitude! Never in my life have I come across such blatantly rude customer service. As for the late checkouts, we were told for a few extra hours we would be charged an extra half day! My wife works for Westin Hotels and will be sure that everyone she speaks to is warned about the horrible attitude she received from the staff.

Posted by on 14 Aug. 2009

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5 out of 5

Perfect Getaway

The Whiteface Lodge is an absolute dream hotel & it was one of the best trips we have ever taken. The hotel is gorgeous, should be listed as 5 stars. The service is amaizing, best service we have ever had. This place has indoor/outdoor pool, ice skating rink, movie theatre, bowling lanes & much more. You don't even need to leave the hotel to have a great vacation!

Posted by on 15 Mar. 2007

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Property Features

The Whiteface Lodge offers its guests a full-service spa, 3 spa tubs, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. An outdoor pool, a fitness center, and a sauna are also featured at the luxury The Whiteface Lodge. Free self parking and valet parking are available. This 4.5-star Lake Placid resort is smoke free.

  • 94 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2005
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Bowling alley on site
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Albany, NY (ALB-Albany Intl.) (216.8 km / 134.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Whiteface Lodge offers 94 accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 4.5-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Jetted tub
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast.

KANU - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Spa Services

  • Spa tub in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Hotel Names

  • Whiteface
  • Whiteface Lodge
  • Whiteface Lodge Hotel
  • Whiteface Lodge Hotel Lake Placid
  • Whiteface Lodge Lake Placid
  • Whiteface Lake Placid
  • Whiteface Hotel Lake Placid
  • Whiteface Lodge
  • The Whiteface Hotel Lake Placid
  • The Whiteface Lodge Resort
  • The Whiteface Lodge Lake Placid
  • The Whiteface Lodge Resort Lake Placid

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
url importing https://www.travelocity.ca/Lake-Placid-Hotels-The-Whiteface-Lodge.h1343777-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.