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Ocotillo Apartments & Hotel

2.0 star property
Hotel perfectly located for exploring Deer Valley

Choose dates to view prices

Photo gallery for Ocotillo Apartments & Hotel

Front of property
Desk, laptop workspace, free WiFi, bed sheets
Reception
Outdoor pool
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
1711 W Bell Road, Phoenix, AZ, 85023
  • Place, University of Phoenix-Northwest Learning Center
    ‪3 min drive‬
  • Place, Happy Valley Towne Centre
    ‪8 min drive‬
  • Place, Six Flags Hurricane Harbor Phoenix
    ‪10 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Deer Valley stay.Your stay at this Deer Valley hotel places you within 3 miles (5 km) of Cave Creek Golf Course and University of Phoenix-Northwest Learning Center. HonorHealth Deer Valley Medical Center and Lookout Mountain Golf Club are also within 6 miles (10 km).

What's nearby

  • University of Phoenix-Northwest Learning Center - 3 min drive - 3.8 km
  • Castles N' Coasters - 6 min drive - 9.4 km
  • Arizona State University-West Campus - 8 min drive - 9.0 km
  • Happy Valley Towne Centre - 8 min drive - 10.9 km
  • Six Flags Hurricane Harbor Phoenix - 10 min drive - 12.0 km

Getting around

  • Northern Ave / 19th Ave Station - 15 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 28 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Circle K - ‬2 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Fry's Fuel Center - ‬3 min drive

About this property

Ocotillo Apartments & Hotel

Hotel perfectly located for exploring Deer Valley
WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, gift shops/newsstands, and express check-out are also featured at the business-friendly Ocotillo Apartments & Hotel. Self parking is free. You'll have access to the health club at a partner property.

This Phoenix hotel is smoke free.

  • 154 guestrooms or units
  • 3 levels
  • Business facilities
  • Conference space
  • Front desk (limited hours)
  • Express check-out
  • Gift shop
  • No smoking on site
Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. This Phoenix hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Ocotillo Apartments & Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 201 out of 1012 reviews
Rating 8 - Good. 131 out of 1012 reviews
Rating 6 - Okay. 117 out of 1012 reviews
Rating 4 - Poor. 117 out of 1012 reviews
Rating 2 - Terrible. 446 out of 1012 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

PHERSON

Liked: Cleanliness, staff & service, property conditions & facilities
It's perfect for the area
Stayed 1 night in Sep 2025

2/10 Terrible

Monica

Stayed 2 nights in Jul 2025

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

2/10 Terrible

Felicia

Disliked: Cleanliness, amenities, property conditions & facilities
I ARRIVED TO AN RUN-DOWN OLD ESTABLISHMENT THAT ONCE WAS A DRUG AND SEX TRAFFICING PLACE. PLEASE BEWARE THAT THE PICTURE IS OF ANOTHER PROPERTY IN PEORIA AZ. IVE ALREADY FILED A REPORT.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in May 2025

10/10 Excellent

monica

Liked: Cleanliness, amenities, property conditions & facilities
I love the peace and customer was amazing
Stayed 2 nights in Jul 2025

6/10 Okay

TROY

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

collette

Business traveller
Disliked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Antoinette

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Yamila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s so nasty and unsafe. Don’t go to this place , the pictures are not real.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

2/10 Terrible

christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doors damaged and locks not functioning, sheets dirty, roaches and other bugs throughout. Will never book here again.
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Stayed 1 night in Jun 2025

4/10 Poor

Cheryl

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
There were tons of flies in the room, the TV did not work and they could not move us to another room that was very disappointing
Stayed 1 night in Jun 2025

2/10 Terrible

Bryan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Steve

Stayed 2 nights in Jun 2025

2/10 Terrible

Samantha

Stayed 5 nights in May 2025

4/10 Poor

Joseph

Travelled with group
Disliked: Amenities, property conditions & facilities
Staff leaves at 5 pm and then the one security guard has to take care of everything. I had a broken tv remote, needed extra towels and overall feel felt like a prison.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice hotel, thank you.
Stayed 6 nights in Jun 2025

8/10 Good

Cinthia Rosaura

Travelled with partner
Good for the price
Stayed 1 night in May 2025

6/10 Okay

Xavier

Not bad for the money room smell is something off idk maybe it’s the cleaner they use
Stayed 3 nights in Jun 2025

6/10 Okay

Maria

Stayed 1 night in Apr 2025

2/10 Terrible

Brittany

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t even know where to start. The pictures are inaccurate to what the property looks like. The hotel is completely run down, parking lot has pot holes and homeless people all around it ALL THE TIME, and the parking lot wall says “child predator rv” in spray paint. When we drove in the first night there was a part of the parking lot with police tape lined off with a biohazard team scrubbing the floor and police finishing reports up for god knows what. The door didn’t lock and the only thing was the top latch to keep the door secured and the key swipe was broken and took minutes to work each time. Hot water was hit or miss. Towels were dirty upon arrival but yet we were charged $22 for “staining towels”. It was advertised for a hot tub but the front desk staff told me they “never had a hot tub” when you can clearly see one was filled in. The day we were supposed to check in, the front office “closed early for no reason” so the security guard had to check me in, it was 4pm and he said they had gone to lunch and never came back. In fact, the front desk staff looked like they were never there. Had called multiple times and emailed about access to WiFi, never received an answer. At one point a lady was coming through and collecting rent, I let her know we already paid for the hotel. Thankfully we took our own trash out, I’m SURE we would’ve been charged for that. It worth the extra couple dollars to stay in a real hotel. DO NOT COME HERE, it’s not worth the money, I promise.
Stayed 7 nights in May 2025