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4.2 out of 5

"Room was clean Breakfast was not great eggs sausage were not hot Oatmeal was all watery " More

By a verified traveller on Thu 09 Aug 2018

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Hotel Description

Hotel near Hancock Shaker Village in Pittsfield

Close to airport

Within 3 miles (5 km) of this Pittsfield hotel, you'll find Hancock Shaker Village and Bousquet Ski Area. Colonial Theater and Pittsfield State Forest are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the 24-hour business center, express check-out, and conference space. There's a fitness center on site, and a 24-hour front desk and a garden are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 59 guestrooms also offer free WiFi and LCD TVs with digital channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$105* Per night/room 15 Dec. - 16 Dec.

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Best Western Plus Berkshire Hills Inn & Suites ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Berkshire Hills Inn & Suites

Everyone (9) Family (1)
4 out of 5

Posted by on 21 Aug. 2019

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4 out of 5
Excellent service from the staff, very welcoming, personable and accommodating. In line with other breakfast was just ok (eggs were not very good).

Posted by on 31 Mar. 2019

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4 out of 5
Front desk service was informative about the area. Breakfast was good. Room was clean

Posted by on 28 Jan. 2019

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4 out of 5
Good place for an overnight stop. A bit of distance to the turnpike.

Posted by on 24 Sep. 2018

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4 out of 5

Clean

Room was clean Breakfast was not great eggs sausage were not hot Oatmeal was all watery

Posted by on 9 Aug. 2018

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5 out of 5

Very helpful staff.

Pros: Everything, comvienent, clean, friendly, great breakfast.
Cons: Nothing
Location: Close to downtown Pittsfiedl, lots of great restaurants. Bousquets is only 5 minutes away as is the Hancock Shaker Village.
We were up on Washington Birthday Weekend. A last minute visit to my wife's folks. Her father wasn't doing too well. Every hotel in the Berkshires was booked solid. My son texted me and said he and my grandson were coming up & could they stay with us. Fortuantely we had reserved a suite, so we had room. The staff was very helpful in making sure we had enough towels, blankets & pillows. The facilities were clean, good exercise room and an amazing breakfast. We'll definitely will be coming back. On a side note, one day the hotel was getting an inspection from corporate. I hope they got an A# they desired it.

Posted by on 16 Mar. 2018

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5 out of 5

Great room and great staff

Pros: Nice room. Friendly staff.
Location: Mountains, foliage, antiques, restaurants, malls
Booked a suite with a fireplace and Jacuzzi. The room was better than we hoped for. Super clean, quiet, and very comfortable. Excellent staff that are friendly and very helpful, thank you! The location is very convenient to most of the Berkshire area.

Posted by , from Worcester, MA on 7 Nov. 2017

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5 out of 5
Very clean, quiet. We had a king suite. Rooms were huge. I will definitely stay again.

Posted by on 27 Jun. 2017

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Comment from Hotel Management

8 Jul. 2017 by Sunjay the Sales King

Dear Anonymous from Travelocity, Thank you so much for your generous review. I have shared it with my staff and it has increased their morale greatly! The are motivated more than ever to continue doing the excellent work needed to satisfy valued guests such as yourself. Thank you and please come stay with us again!

5 out of 5

Nice hotel close to my son's school

I didn't think the hotel was going to be as nice as it was. Thank you for pleasantly surprising me.

Posted by , from New York, NY on 30 Apr. 2017

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Comment from Hotel Management

15 May 2017 by The Sales Champion

Dear Maro, Thank you for taking the time to give us feedback regarding your latest stay with us. We are happy to hear everything went well and that our product and service exceeded your expectations. We look forward to having you as our guest again! Kind Regards Sunjay

4 out of 5

Visiting family

Great location. In the middle of everything we wanted to see. Fall foliage in the Berkshires is first class. We'll be back, soon

Posted by , from Penn Yan, NY on 21 Oct. 2016

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About the Best Western Plus Berkshire Hills Inn & Suites

Location 1350 W Housatonic St, Pittsfield, MA 01201

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 362 square feet (34 square meters) and includes conference space. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Best Western Plus Berkshire Hills Inn & Suites. Self parking is free. This Pittsfield hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 3 levels
  • 362 sq ft of conference space
  • 34 sq m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Albany, NY (ALB-Albany Intl.) (65.9 km / 41 mi)
  • Train station: Pittsfield Intermodal Transportation Center (5.8 km / 3.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Berkshire Hills Inn & Suites offers 59 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2018.

  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Only service animals are allowed
  • Tax ID - C0001582360
  • 24-hour check-in
  • Debit cards
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Berkshire
  • Best Western Berkshire Hills
  • Best Western Berkshire Hills Inn
  • Best Western Berkshire Hills Inn Pittsfield
  • Best Western Berkshire Hills Pittsfield
  • Best Western Berkshire Inn
  • Best Western Plus Berkshire Hills Inn Pittsfield
  • Best Western Plus Berkshire Hills Inn
  • Best Western Plus Berkshire Hills Pittsfield
  • Best Western Plus Berkshire Hills
  • Best Western Berkshire Hills Hotel Pittsfield
  • Ramada Limited Hotel Pittsfield
  • Best Western Plus Berkshire Hills Inn Suites
  • Best Western Berkshire Hills Inn Suites
  • Plus Berkshire Hills & Suites
  • Best Western Plus Berkshire Hills Inn & Suites Hotel
  • Best Western Plus Berkshire Hills Inn & Suites Pittsfield
  • Best Western Plus Berkshire Hills Inn & Suites Hotel Pittsfield

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.