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 Scarborough •1 Room
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Candlewood Suites Portland - Scarborough, an IHG Hotel

2.5-star property
700 Roundwood Drive, Scarborough, ME 1-855-887-0424
3.7 out of 5
Good!
See all 26 travelocity Reviews

"Too close to freeway. Need for new carpeting - however room was fine. " More

By a verified traveller on Wed 04 Oct 2023

Points Of Interest

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Hotel Description

Hotel near Maine Mall in Scarborough

In Scarborough

You'll find Maine Mall and Scarborough Downs within 2 miles (3 km) of this hotel. Sable Oaks Golf Course and Big 20 Bowling Center are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. There's a 24-hour gym on site, and a convenience store and a picnic area are also provided.

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $162* Per night/room 23 Apr. - 24 Apr.

Studio Suite

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Candlewood Suites Portland - Scarborough, an IHG Hotel ratings based on 26 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Candlewood Suites Portland - Scarborough, an IHG Hotel

Everyone (9) Couples (5) Family (5)
5 out of 5

Posted by , from BLUE HILL on 13 Nov. 2023

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Comment from Hotel Management

14 Nov. 2023 by CJ Patel

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

1 out of 5
The fridge and the AC made a terrible noise all night long. Horrible night. No sleep.

Posted by on 9 Oct. 2023

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Comment from Hotel Management

9 Oct. 2023 by CJ Patel

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

4 out of 5
Too close to freeway. Need for new carpeting - however room was fine.

Posted by , from Fresno on 4 Oct. 2023

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Comment from Hotel Management

5 Oct. 2023 by CJ Patel

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

3 out of 5

Posted by on 16 Jul. 2023

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Comment from Hotel Management

6 Aug. 2023 by CJ Patel

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

4 out of 5
Liked the room, super clean, very quiet. My only issue is that outside the entry door trash bags were left each day, very close to the door. Not sure if these were left by guests or staff, but not appealing. Also there were ciggy butts in that same area that weren’t swept up. Easy fixes. I will stay here again.

Posted by , from Westbrook on 1 May 2023

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Comment from Hotel Management

2 May 2023 by CJ Patel

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

4 out of 5
Two bedroom suite helpful for a family of 4

Posted by on 5 Dec. 2022

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Comment from Hotel Management

6 Dec. 2022 by CJ Patel

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4 out of 5

Posted by on 5 Dec. 2022

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2 out of 5
The room had an overpowering smell that made it hard to sleep. It may have been a cleaning product but it was overwhelming.

Posted by on 27 Oct. 2022

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Comment from Hotel Management

28 Oct. 2022 by CJ Patel

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

4 out of 5
It’s clean and comforting

Posted by on 26 Oct. 2022

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Comment from Hotel Management

27 Oct. 2022 by CJ Patel

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

5 out of 5

Posted by , from WESTBOROUGH on 10 Aug. 2022

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About the Candlewood Suites Portland - Scarborough, an IHG Hotel

Location 700 Roundwood Drive, Scarborough, ME 04074

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Portland - Scarborough, an IHG Hotel. Self parking is free. This Scarborough hotel is smoke free.

  • 94 guestrooms or units
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Portland Transportation Center (8.8 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Candlewood Suites Portland - Scarborough, an IHG Hotel offers 94 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Cribs (free)
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 6:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 10
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 14
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portland TownePlace Suites Marriott
  • Portland TownePlace Suites Marriott Hotel
  • Portland TownePlace Suites Marriott Hotel Scarborough
  • Portland TownePlace Suites Marriott Scarborough
  • TownePlace Suites Portland
  • Portland Hotel Scarborough
  • Candlewood Suites Portland Hotel Scarborough
  • Towneplace Suites Scarborough
  • Towneplace Suites Portland Scarborough Hotel Scarborough
  • Scarborough Towneplace Suites
  • Portland Hotel And Suites Maine/Scarborough
  • Candlewood Suites Portland Scarborough
  • Candlewood Suites Portland Scarborough Hotel
  • Candlewood Suites Portland Hotel
  • Candlewood Suites Portland
  • Candlewood Suites Portland Scarborough
  • Candlewood Suites Portland - Scarborough, an IHG Hotel Hotel

You should know

  • Up to 10 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.