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Pestana Palácio do Freixo

5-star property
Estrada Nacional 108, Porto, 1-855-887-0424
5.0 out of 5
Exceptional!
See all 1 travelocity Reviews

"Beautiful respite after the busy visit to Porto. " More

By a verified traveller on Mon 24 Apr 2023

Points Of Interest

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Hotel Description

5-star boutique pousada near Porto Historic Center

Campanhã stay

Your stay at this Campanhã pousada places you within 3 miles (5 km) of Porto Historic Center and Ribeira Square. Also, Duoro River is within half a mile (1 km) and Poveiros Square is within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free pousada. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and free perks like buffet breakfast and free self parking.

Standard Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CA $390* Per night/room 21 Apr. - 22 Apr.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room (Grand View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room (Executive)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Couples (1)
5 out of 5
Beautiful respite after the busy visit to Porto.

Posted by on 24 Apr. 2023

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Comment from Hotel Management

21 May 2023 by Guest Service Agent

Dear Ms. Sandy, Thank you for your feedback on your stay at the Pestana Palácio do Freixo. We are extremely pleased to learn that you enjoyed your stay. Your recognition fills us with pride and incentives us to continuously improve our service and strive for excellence. It was a great pleasure for us to have you as our Guest. We would like to thank you for staying at the Pestana Palácio do Freixo, and we look forward to welcoming you again soon. Kind regards,Nuno QueirósGuest Service Agent

About the Pestana Palácio do Freixo

Location Estrada Nacional 108, Porto, 4300-316

Property Features

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this pousada measures 5780 square feet (537 square meters) and includes conference space. A sauna, a rooftop terrace, and spa services are also featured at the eco-certified Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World. An area shuttle within 3.5 kilometers and a shopping center shuttle are free. Self parking is free. This 5-star Porto pousada is smoke free.

  • 87 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • 5780 sq ft of conference space
  • 537 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Campanhã Station (2.1 km / 1.3 mi)
  • Property shuttles: Free area shuttle within 3.5 kilometers and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World offers 87 accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Porto pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Property Registry Number - 932
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Online Penalty Collection
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Palacio Freixo
  • Pousada Palacio Freixo
  • Pousada Palacio Freixo Hotel
  • Pousada Palacio Freixo Hotel Porto
  • Pousada Porto Palacio Freixo
  • Pestana Palácio Freixo Pousada National Monument Hotel Porto
  • Pestana Palácio Freixo Pousada National Monument Porto

You should know

  • Reservations are needed for massage services. For reservations, contact the pousada before arrival using the contact information on the booking confirmation.

Awards & Affiliations

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.