6/10 Okay
Heike
Travelled with family
Apr 7, 2025
Book direct - not with Expedia: we had an issue upon arrival with our booking due to a booking error for which Expedia doesn't take responsibility. This was a stressful start and I strongly recommend to guests to book directly with the hotel and not with Expedia or any third party as you will be left stuck between the hotel and Expedia and end up paying the price. Hotel management was helpful trying to find a solution and warned us this happened before with Expedia. They will match Expedia's pricing if you ask!
About the hotel: beautiful and safe beach location and staff is super friendly. My son and husband got really bad food poisoning which we sadly can only say must have happened in the hotel as we did not eat elsewhere. Some facilities feel a bit limited (no real water sports, gym and spa are very small, and entertainment shows are not that good, there was one bigger one but you had to pay a lot for it to attend.
Overall an ok hotel but I would not give it 5 starts and will not go back.
Heike
Stayed 7 nights in Mar 2025