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Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5 star property
3.5-star beachfront property near Cruise Ship Terminal

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Photo gallery for Sunscape Puerto Vallarta Resort & Spa All Inclusive

View from room
Breakfast area
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Exterior
4 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Puerto Vallarta
  • Place, La Isla
    ‪5 min walk‬
  • Place, Hotel Zone Beach
    ‪10 min walk‬
  • Place, Cruise Ship Terminal
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Resort View Double

View from room

Deluxe Resort View Double

  • Garden view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Resort View King

  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Kids Garden View

Deluxe Family Kids

Deluxe Family Kids Garden View

  • Garden view
  • 36 sq m
  • Sleeps 4

View all photos for Deluxe Junior Suite Bay View Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Junior Suite Bay View Double

  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Romantic Suite Bay View

Sun Club Romantic Suite Bay View

Sun Club Romantic Suite Bay View

  • Bay view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Junior Suite Bay View

In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Junior Suite Bay View

  • Bay view
  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Deluxe Romantic Suite Ocean Front

Sun Club Deluxe Romantic Suite Ocean Front

Sun Club Deluxe Romantic Suite Ocean Front

  • Ocean view
  • 32 sq m
  • Sleeps 2

View all photos for Deluxe Partial Ocean View King

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Partial Ocean View King

  • Partial sea view
  • 33 sq m
  • Sleeps 2

View all photos for Deluxe Partial Ocean View Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Partial Ocean View Double

  • Partial sea view
  • 33 sq m
  • Sleeps 4

View all photos for Sun Club Romantic Suite Bay View with Terrace

Sun Club Romantic Suite Bay View With Terrace

Sun Club Romantic Suite Bay View with Terrace

  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn & Suites Puerto Vallarta Marina & Golf by IHG

Puerto Vallarta
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,000 reviews
The price is CA $132
CA $160 total
includes taxes & fees
Mar 1 - Mar 2
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About the area

Puerto Vallarta

On the beach.With a stay at this Hotel Zone property, you'll be within half a mile (1 km) of La Isla and 2 miles (3 km) of Cruise Ship Terminal. Malecon and Playa de los Muertos are also within 3 miles (5 km).

What's nearby

  • Plaza Caracol - 3 min walk - 0.3 km
  • La Isla - 5 min walk - 0.5 km
  • Hotel Zone Beach - 10 min walk - 0.9 km
  • Playa Las Glorias - 19 min walk - 1.6 km
  • Cruise Ship Terminal - 3 min drive - 2.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 16 min drive

Restaurants

  • ‪Food Park PV - ‬3 min walk
  • ‪La Trattoria - ‬6 min walk
  • ‪El Patron Restaurant & Cantina - ‬6 min walk
  • ‪La Vaca Argentina - ‬4 min walk
  • ‪Deli Express - ‬3 min walk

About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5-star beachfront property near Cruise Ship Terminal
Sunscape Puerto Vallarta Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sunscape Puerto Vallarta Resort & Spa All Inclusive offers its guests a complimentary water park, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a fitness center are also featured at the family-friendly Sunscape Puerto Vallarta Resort & Spa All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta property.

  • 340 guestrooms or units
  • 4 dining venues
  • 4 bars or lounges
  • Karaoke
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Sunscape Puerto Vallarta Resort & Spa All Inclusive offers 340 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Similar properties

Body treatments, hot stone massages, deep-tissue massages
Grand Park Royal Puerto Vallarta - All Inclusive
  • On private beach
  • Pool
  • All-inclusive
  • Spa
3.7 out of 5, Good, 1,002 reviews
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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Foosball table
  • Free children's club
  • Free water park
  • Games
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta
Sunscape Puerto Vallarta Resort
Sunscape Puerto Vallarta Incl
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa All Inclusive
Sunscape Resort All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape All Inclusive

Sunscape Puerto Vallarta Resort & Spa All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 277 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 195 out of 1000 reviews
Rating 4 - Poor. 130 out of 1000 reviews
Rating 2 - Terrible. 145 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Maria Elena

Stayed 3 nights in Oct 2025

10/10 Excellent

Elian

Stayed 5 nights in Oct 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay , but food terrible..
Stayed 6 nights in Oct 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

2/10 Terrible

Ofelia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

2/10 Terrible

Jashua

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately upon arriving on Sunday we encounter issues with our room. It was not clean, counter was dirty, sliding door didn't have a handle to open it, our room was given to me under someone else's name, my name was under another room, our ac was not cooling down, our shower was not working properly, the pool had broken tile and my husband cut his toe, when he told the lifeguard he just gave him a band-aid, our backs hurt because our mattress was bowed. When asked if they had any channels in English the answer was you should’ve paid to stay at Secrets Resorts, they have English there. We kept calling the front desk for all this issues. On Thursday we were told we had to talk to Concierge, this is 5 days after we had arrived. Concierge exchanged the mattress, offered VIP lounge (not worth our hassle) gave us 4 chocolate covered strawberries and room service but when we called for room service, they told us we had to go to the front desk to pick it up. Since day 1 we wanted to be moved to another room but because I booked through Expedia, I had to request it through them. I also reached Expedia, they told me the hotel had offered me a Junior suite and when I tried to explained to them the situation about the mix up on the names Expedia wouldn't listen refused to helped me believing the hotel and even though we paid for insurance for our reservation, they said we have to take it up with our insurance and call them directly.
Next to elevator area
Lonnti
Found our door ajar
Lobby
Stayed 7 nights in Oct 2025

10/10 Excellent

brianda

Stayed 4 nights in Sep 2025

10/10 Excellent

Alex

Stayed 1 night in Sep 2025

2/10 Terrible

Arturo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, needs many upgrades and pictures make place look a lot nicer
Stayed 3 nights in Sep 2025

6/10 Okay

Jorge, San Ysidro

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Very nice staff. Hotel was nice but had a flying visitor in are room
Stayed 1 night in Sep 2025

10/10 Excellent

Olga Leticia

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

ugochukwu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 4 nights in Aug 2025

10/10 Excellent

Adaku

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Nice resort, enjoyed my stay however, rooms are in need of renovation.
Stayed 5 nights in Aug 2025

8/10 Good

EDUARDO, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, diligently working to upkeep the resort. The grounds were beautiful, a clean pool, the food was good, rooms were Ok.
Stayed 4 nights in Aug 2025

6/10 Okay

Denise

Stayed 5 nights in Aug 2025

6/10 Okay

Edgar Genaro

Travelled with family and small children
Liked: Staff & service, amenities
Kidds friendly
Stayed 5 nights in Aug 2025

8/10 Good

Janica Armanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Food is great and pleasant, staff are friendly and helpful. The only inconvenience is the elevators, specially in the morning the elevators are busy there is a long wait.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well spread out and very convenience. I will recommend to everybody that is looking to have a great time in the beach.
Stayed 3 nights in Aug 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It needs to be updated in some areas such as the rooms. As well, housekeeping should be more mindful of the sheets they lay in the rooms because i found a hair on the bed when we first entered.
Stayed 3 nights in Aug 2025

8/10 Good

Hans

Stayed 2 nights in Jul 2025

6/10 Okay

Lizethe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bajo mucho la calidad de la comida y buffet,
Stayed 2 nights in Aug 2025

2/10 Terrible

Tony G

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

saul

Food is not the best
Stayed 7 nights in Jul 2025

10/10 Excellent

Graciela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 2 nights in Jul 2025