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Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5 star property
3.5-star beachfront property near Cruise Ship Terminal

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Photo gallery for Sunscape Puerto Vallarta Resort & Spa All Inclusive

View from room
Breakfast area
View from room
Poolside bar
View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
Puerto Vallarta
  • La Isla
    ‪2 min walk‬
  • Cruise Ship Terminal
    ‪17 min walk‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Resort View Double

View from room

Deluxe Resort View Double

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Family Kids

Deluxe Family Kids

Deluxe Family Kids

  • 36 sq m
  • Sleeps 4

View all photos for Sun Club Deluxe Romantic Suite Ocean Front

Sun Club Deluxe Romantic Suite Ocean Front

Sun Club Deluxe Romantic Suite Ocean Front

  • 32 sq m
  • Ocean view
  • Sleeps 2

View all photos for Deluxe Resort View King

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Resort View King

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Partial Ocean View King

8.0 out of 10
Very good
(10 reviews)
  • 32 sq m
  • Partial sea view
  • Sleeps 2

View all photos for Sun Club Romantic Suite Bay View With Terrace

Sun Club Romantic Suite Bay View With Terrace

Sun Club Romantic Suite Bay View With Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Partial Ocean View Double

  • 32 sq m
  • Partial sea view
  • Sleeps 4

View all photos for Sun Club Romantic Suite Bay View

Sun Club Romantic Suite Bay View

Sun Club Romantic Suite Bay View

  • 63 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite Bay View Double

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Junior Suite Bay View Double

7.0 out of 10
Good
(7 reviews)
  • 63 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Junior Suite Bay View

1 bedroom, in-room safe, iron/ironing board, free WiFi

Sun Club Junior Suite Bay View

9.0 out of 10
Wonderful
(4 reviews)
  • 63 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Puerto Vallarta

On the beach.With a stay at this Hotel Zone property, you'll be within half a mile (1 km) of La Isla and 2 miles (3 km) of Cruise Ship Terminal. Also, Malecon is within 3 miles (5 km) and Playa de los Muertos is within 6 miles (10 km).

What's nearby

  • La Isla - 2 min walk - 0.2 km
  • Hotel Zone Beach - 12 min walk - 1.1 km
  • Cruise Ship Terminal - 17 min walk - 1.5 km
  • Malecon - 4 min drive - 4.2 km
  • Playa de los Muertos - 6 min drive - 5.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Campomar Puerto Vallarta - ‬1 min walk
  • ‪Food Park PV - ‬2 min walk
  • ‪Vips - ‬2 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪La Dolce Ristorante - ‬1 min walk

About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5-star beachfront property near Cruise Ship Terminal
Sunscape Puerto Vallarta Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sunscape Puerto Vallarta Resort & Spa All Inclusive offers its guests a complimentary water park, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a fitness center are also featured at the family-friendly Sunscape Puerto Vallarta Resort & Spa All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta property.

  • 340 guestrooms or units
  • 4 dining venues
  • 4 bars or lounges
  • Karaoke
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Sunscape Puerto Vallarta Resort & Spa All Inclusive offers 340 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Foosball table
  • Free children's club
  • Free water park
  • Games
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta
Sunscape Puerto Vallarta Resort
Sunscape Puerto Vallarta Incl
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa All Inclusive
Sunscape Resort All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape All Inclusive

Sunscape Puerto Vallarta Resort & Spa All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 277 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 195 out of 1001 reviews
Rating 4 - Poor. 130 out of 1001 reviews
Rating 2 - Terrible. 137 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

matthew

Liked: Cleanliness, property conditions & facilities
this property lacks a hot tub. the food in the italian restaurant was great but the rest of tge options were mediocre. location is good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christina Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The children's water park was nice for the kids. We had a waiter named Mario for breakfast who did a wonderful job.
Stayed 7 nights in Mar 2025

2/10 Terrible

Victor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t waste your money or time in this Resort, I’m rating this hotel one star out of five, this was the worse vacation experience I ever had for being an All inclusive I ended up dining outside the property. Property and rooms very old and outdated, two small elevators for every one, kids pool no heated water, big pool some tiles are missing this is a potential for your feet to get hurt, “wear pool shoes”. Food is limited with no flavor, snacks are very limited and can’t eat at pool area. Drinks very limited, if you don’t tip you won’t get good service, and you have to make a big line for a drink, not enough bar tenders and waiters for everyone. Pool towels are very limited for everyone if don’t make it for a round of towels you have to wait 20 mins for one. Beach chairs are very limited for general admission you have to be part of their VIP club to get a seat if not you’ll get kicked out by their security guards if you are seated in the VIP beach chairs. The beach is not private and it’s public so you will be bothered by vendors every 10 mins offering you any kind of service or food. Customer service is half and half, some of them are nice to you and the other half are very rude. WARNING, at the date of check in you will be greeted by a customer service of an agency name “Unlimited Vacation”, they’ll harassed you to offer you a ridiculous price package for you to sign up. Save your self money and headache, Motel 6 is better than this place.
Stayed 2 nights in Mar 2025

8/10 Good

Melanie, Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

jasbeer

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to change rooms , mold and broken shower , very dated
Stayed 7 nights in Mar 2025

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved staying here. The property was very clean and well kept. The staff were very friendly and were always looking for ways to enhance our experience. The entertainment team here work very hard and long hours to put on shows, movies for kids and all day long entertainment. It is conveniently located near a shopping mall and other activities. The room was very clean and well kept. There were many different dining options. We would definately stay here again. Thank you Sunscape team for making our family vacation absolutely amazing!!! See you again.
Stayed 8 nights in Mar 2025

8/10 Good

Rita, Port Alberni

Stayed 7 nights in Mar 2025

4/10 Poor

Jennifer, McKinney

Disliked: Cleanliness, staff & service, property conditions & facilities
so couldn’t get reservation i made through expedia for over an hour to their system, nothing to eat after got checked in- decided to go to beach- no towels- all inclusive and i drink white wine and wine is warm he says- what who keeps wine warm? got really sick, then desperately needed shower- no hot water- then elevator broken when leaving so had to carry luggage down two flights of stairs! luckily only on second floor
Stayed 1 night in Mar 2025

2/10 Terrible

Moisés

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Demasiado sucio , água de área de niños agua Elada
Stayed 4 nights in Mar 2025

2/10 Terrible

kir

Disliked: Cleanliness, property conditions & facilities
this is the worse hotel the i have ever stay from the buffet to the from desk
Stayed 3 nights in Mar 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 5 nights in Mar 2025

2/10 Terrible

Kristal

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are old and run down. The worst part is they are insistent on making you attend “a meeting for a travel package.” They will call you to your room and bother you. Kids took up the swim up bar area to jump off the stools and get frozen drinks from the bartenders. There is a “strict dress code” to only certain people for the restaurants. Collar shirt no sandals but if you paid them extra they would let you pass. They serve only dos xx and 2 of the days they ran out of light beer. Liquor is very cheap no such thing as top shelf here. All chairs in the beach area were taken by 8 am despite a “no saving chair policy” . If you are staying here take a cup..they will fill it. Otherwise you will get an extra small cup . We ended up leaving the resort everyday as the food was not good.
Stayed 4 nights in Mar 2025

8/10 Good

Michael James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunscape is a nice place to stay. Our grandsons liked the pool and water park. We had Mario for a waiter for breakfast and lunch and he did a wonderful job taking care of us.
Stayed 9 nights in Mar 2025

4/10 Poor

Stacy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Avery

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. The staff were amazing, location was great and would recommend for others with children. Disappointed we could not dine at the Italian restaurant with children, which provided far less options for dinner. Would also recommend a more defined rule for Floaties. I was unable to float in a small ring (adult sitting floater that is 2.5 feet wide) while others were allowed sitting floaters with nets. It’s unclear how those two things are different and one is allowed while the other is not. For volleyball I would also suggest a longer playing time in the evening. All five times we played, by the time the staff arrived and the sand was watered down we started at 420/430 and were promptly stopped at 5 pm. The option to rent the ball and keep the net up until sunset would be great. Many other resorts do it this way as it is not an activity that needs to be staffed.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bradley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and treat you like family. Rooms are kept very clean and facilities were great with lots of activities available.
Stayed 7 nights in Mar 2025

8/10 Good

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property and amenities were as expected. Very family focused and friendly so if you’re into a more party like vibe this isn’t the place. My only issue was allowing guest to save places at the pool early in the morning but not using them until after lunch.
Stayed 3 nights in Mar 2025

6/10 Okay

Ashley

Liked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was great! I would definitely book here again.
Stayed 4 nights in Mar 2025

6/10 Okay

William

Stayed 7 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Teralynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing family friendly property, the entertainment shows and staff were amazing! We loved the popcorn and movie at night outside before the entertainment show. All the staff were super friendly, would address by name at the restaurants. The food was great and changed every day. We loved the 24hr Cafe that had coffee, veggies, sandwiches and baking, perfect for a late snack. Alex is the best for server at the pool!! The location is amazing with a mall next door and quick taxi to malecon and marina. Our room was simple but the partial ocean view was better than partial. We could watch the entertainment shows half the days from our balcony. Our room was kept super clean by Veronica, including keeping the ‘chair bed’ my 8 year old insisted on sleeping on, she gave extra blankets for it. The only issue is people ‘saving chairs at 8am and not coming back till the afternoon despite signs saying not to. Staff would start to remove the towels around noon. A few times we just did it ourselves to get a chair. My 8 yr old has always been too scared to go on a water slide but he loved the water park and rode ALL of the slides!!! We would definitely book again!! All my 3 kids loved it, which is hard to do! Thanks Sunscape!!
Stayed 7 nights in Mar 2025

8/10 Good

Kayla Marie

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The ac was not up to par. But the views the pool and the staff made the experience!
Stayed 6 nights in Mar 2025

10/10 Excellent

Roberto de jesus

Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 9th visit and well couldn't be better. From thr moment we get there we are treated like royalty from Omar oscar mario javier at the beach and Gladys at the buffet it was all amazing. Cant wait to go back.
Stayed 4 nights in Mar 2025