For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within 3 miles (5 km) of this Eatontown motel, you'll find Monmouth Mall and Count Basie Theater. Monmouth Park and Two River Theater are also within 3 miles (5 km).
Free perks
A seasonal outdoor pool, free self parking, and laundry facilities are featured at this motel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A terrace, a garden, and a picnic area are also on offer.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 77 guestrooms also offer free WiFi and TVs with cable channels. Ironing boards, desks, and free toiletries are also available.
Crystal Inn Eatontown ratings based on 14 Verified Reviews
Review Summary
2.9
out of 5
3.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition2.0 out of 5.0
Guest reviews for Crystal Inn Eatontown
Everyone (8)Couples (2)Family (2)
3 out of 5
Good price, centrally located,, They closed the pool when I got here,, its more like a working mans stopover, no frills.
Posted by a verified traveller on 11 Sep. 2019
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4 out of 5
It was a Good for the night while I was in town. The Front desk staff was very kind and helpful.
Posted by KDJFD, from NY on 31 Jul. 2019
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2 out of 5
The staff was great but the place is very run down.
Posted by a verified traveller on 9 Jun. 2019
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1 out of 5
The bathroom was disgusting-mold, holes in walls, and ceiling. The bed was very uncomfortable. The springs were popping up, it felt like sleeping on a pull out sofa. If you stay on the lower level be prepared for the noice from you neighbors above you. They claim a complimentary breakfast which consists of cheerios and milk. Very disappointing and won't be back
Posted by L, from ny on 18 Jul. 2018
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1 out of 5
Lots of problems
1) Supposed to be 100% smoke free, but you could smell the smoke in the room
2) very loud air conditioner
3) toilet didn't work from the moment So got there
4) Bed was extremely hard, unable to sleep on it, so I had to bring in my air mattress to sleep on
5) I will say that Eric (the desk clerk) was very nice and helpful and even carried my air mattress into the room.
6) Although this was not their fault, but the power went out 5-6 am and was out for almost 2 hours. No way to call the front desk, so I contacted the power conpany, and they sent a repair person there--who actually called me. He told me that The Crystal Inn had NOT called them to report that there was a power outage--just me. Very innapropriate!!!
67) I was way too exhausted to look for another place to stay, so I decided to put up with the poor conditions. And when I requested to spend another night, was told that I could. Then, the next morning when I called the front desk, I was notified that there was a glitch in the system, and that my room had already been reserved for someone else. So, I had to pack up all my stuff and find another place to stay--which was problematic because it is very difficult to find a motel that will allow you to check in before 3:00pm. I had to beg and plead to finally get The Red Roof Inn to agree to let me check in before noon. Red Roof Inn did cost quite a bit more, but it was a much more comfortable experience.
I requested to be compensated for everything I went through
Posted by Susan, from E on 22 May 2017
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1 out of 5
Never Again....
Pros:I booked it based on the pictures. I should have read the reviews!
Cons:I get that it's a cheap motel, but the potential improvements are too many to list with the character limitations.
I wanted to write the motel directly, but there is no digital contact information on their website. Please note that I do not have proof, but feel very strongly that someone working at the motel compromised my credit card. By the time I made it home, someone tried to use my credit card information (without it present...not the card used to reserve, but the one I used at check in). The Crystal Inn was the only place I used my recently activated card. Thankfully, my bank's fraud department flagged the attempt and shut down my account immediately. I was willing to overlook the shadiness of the clientele who hung out being loud at all hours until I realized what happened to my card. Again, I don't have proof and would have loved to make the allegation directly to the motel, but there was no "Contact Us" on their website. If someone at the motel is, in fact, using customer's credit card information this on line complaint is the least of their worries. Going forward, I will gladly pay more to stay somewhere else.
Posted by Never Again, from Richmond, VA on 9 Aug. 2016
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3 out of 5
Inexpensive close to beach car needed
If your looking for a roof over your head and a quarter to save this is the place - nothing to write home about - however with a clean pool and close enough to beach and able to bring your own small BBQ Grill and enjoy dinner under one of two Gazebo's with an interesting Cast of Tenants ~ We went their on a Weekend night but it could be "LOUD". A couch in the room or chairs would help - out of a 10 I rate my experience a 6.5 plus ~
Posted by a verified traveller on 10 Sep. 2015
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Comment from Hotel Management
23 Sep. 2015
by Sonal
Thank you for your feedback. I am glad you enjoyed your stay with us. We do our best to keep the noise level at a volume where everyone can still enjoy themselves. If there is ever a time where you have any concerns, our front desk is open 24 hours and able to help!
1 out of 5
It was horrible
Guest walking around with open liquor bottles. Where drunk 2am fight happens. Tried to throw someone over the railing. Police came. Scared my kids check out next day. Did compete our stay. Not clean. Old and smelled. Will NEVER stay there again
Posted by terry winter, from Pennsylvania on 22 Jul. 2015
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1 out of 5
Avoid this hotel...
We couldn't park in the spot in front of the room because there was a construction cone in the way. We reserved a non-smoking room. When we walked into the room it reeked of stale smoke. It was disgusting. My husband asked at the desk for a different room, they said they were full. There were people sitting outside drinking and smoking. Even with the door shut we could hear every foul word. Some of the furniture was broken. The top blanket felt sticky.
We went back to the desk and got a refund. There was no way we were going to stay.
Posted by a verified traveller on 2 Jul. 2015
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5 out of 5
Pros:The management was friendly and the cleaniness of the room
Location:the location was great. the area was close to eating establishments food and clothing stores close to the major highways
everything was great from our arrival to our departure. I would stay there again.
Free breakfast is served daily. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and a garden are also featured at the business-friendly Crystal Inn Eatontown. Self parking is free. Smoking is allowed in designated areas at this Eatontown motel.
77 guestrooms or units
Continental breakfast (free)
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Terrace
Garden
Outdoor picnic space
Smoking in designated areas
Family Friendly Amenities
Free WiFi
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Newark, NJ (EWR-Liberty Intl.) (64.7 km / 40.2 mi)
Parking: Free self parking
Room Amenities
Crystal Inn Eatontown offers 77 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Premium cable television is provided. Housekeeping is offered daily and hair dryers can be requested.
Television
Cable channels
Premium channels
Refrigerator
Microwave
Shower and tub combination
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer available
Toiletries (free)
Iron and ironing board
Desk
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free continental breakfast daily from 6 AM to 10 AM.
Nearby Activities
Recreational amenities at the motel include a seasonal outdoor pool.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 10.00 per night.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 25.00 per pet, per night
Only dogs and cats are allowed
Maximum 2 per room
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Debit cards not accepted
No cribs (infant beds) available
No elevators
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25.00 per pet, per night
Rollaway bed fee: USD 10.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Crystal Eatontown
Crystal Inn
Crystal Inn Eatontown
Eatontown Crystal Inn
Crystal Hotel Eatontown
Crystal Inn Eatontown Motel
Crystal Inn Eatontown Eatontown
Crystal Inn Eatontown Motel Eatontown
You should know
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
