Book a hotel with hot tub in room in Richmond City Centre, Vancouver from CA $139

"I actually had the worst experience at this establishment! The front desk people told us where to park and we got a $98 ticket parking In The garage above our room! When we were checking out they told us they don’t own that lot. So why did you tell me to park there and they said you weren’t told that! The Buffet food was disgusting I threw up twice after eating there. The Casino food was also gross. It’s sad to say that the best food around the hotel is McDonald’s and Costco! I will say that Gordan Ramsey’s place in the hotel was good. The best steak I’ve ever had! Delicious! But the management wasn’t all that pleasant. There was a misunderstanding that was handled terribly until we asked for a different person to talk to. Our waiter was great and the second management person was pleased but we still asked for our check and finished our dinner in the room because we felt unwelcome! Honestly this was my first time to Canada and if this is how it is……..,,,,, I probably will NEVER FO BACK! "

"Average, was encouraged to upgrade to a penthouse and it was old and dingy and smelled moldy. "

"Convenient airport shuttle. Rabbit warren to get to the gym, pool, & hot tub, but great sized amenities. Biggest con: tiny soaker tub only suitable for children or people 4’ tall. Photos are deceiving. Micro hair dryer. "

"Fire alarm. No access to room for an hour. Lobby crowded. Should have offered vouchers for the restaurant. Everyone tired. Did not let me gain Hilton Honours points (third party booking) I’ve stayed at other Hilton Group hotels and they let us gain points"