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Pan Pacific Vancouver

4.5 star property
Hotel near Canada Place Cruise Ship Terminal, connected to the convention center in Vancouver

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Photo gallery for Pan Pacific Vancouver

Exterior
Creator video - submitted by Girls Trip
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Outdoor wedding area
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Place, Canada Place
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Place, Granville Street
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Harbor View

Suite, 1 King Bed, Harbour View

Suite, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(4 reviews)
  • 82 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, Harbor View

Panoramic Room, Harbour View

Panoramic Room, Harbor View

9.0 out of 10
Wonderful
(12 reviews)
  • 49 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View

9.6 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(135 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Harbor View

Premier Room, 2 Double Beds, Harbour View

Premier Room, 2 Double Beds, Harbor View

9.6 out of 10
Exceptional
(58 reviews)
  • 42 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pacific Club, Deluxe Room, 1 King Bed, Harbor View

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View | Living area

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(12 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 42 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(218 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(167 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbor View

Deluxe Room, 2 Double Beds, Harbour View

Deluxe Room, 2 Double Beds, Harbor View

9.2 out of 10
Wonderful
(64 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

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About the area

Vancouver

Heart of Vancouver.A stay at this Downtown Vancouver hotel places you steps from Canada Place Cruise Ship Terminal and a 5-minute walk from Canada Place. Also, Vancouver Waterfront is within half a mile (1 km) and Port of Vancouver is within 2 miles (3 km).

What's nearby

  • Canada Place - 1 min walk - 0.0 km
  • Vancouver Waterfront - 1 min walk - 0.0 km
  • Canada Place Cruise Ship Terminal - 1 min walk - 0.1 km
  • Granville Street - 3 min walk - 0.3 km
  • Vancouver Convention Centre - 3 min walk - 0.3 km

Getting around

  • Vancouver Waterfront Station - 5 min walk
  • Waterfront Metro Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 32 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Miku Restaurant - ‬4 min walk
  • ‪Blenz Coffee - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Vancouver

Hotel near Canada Place Cruise Ship Terminal, connected to the convention center in Vancouver
Pan Pacific Vancouver offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A fitness center, a sauna, and spa services are also featured at the business-friendly Pan Pacific Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

  • 1 building
  • 503 guestrooms or units
  • 23 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1986
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4072 out of 5531 reviews
Rating 8 - Good. 868 out of 5531 reviews
Rating 6 - Okay. 342 out of 5531 reviews
Rating 4 - Poor. 155 out of 5531 reviews
Rating 2 - Terrible. 94 out of 5531 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jared

Clean room and view if the harbor incredible.
Stayed 2 nights in Nov 2025

10/10 Excellent

THANH, San Jose

Courteous staff and perfect location
Stayed 2 nights in Oct 2025

10/10 Excellent

JOSE, WALLA WALLA

Liked: Cleanliness, staff & service
Y
Stayed 1 night in Oct 2025

10/10 Excellent

Arely, North Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and easy access to downtown.
Stayed 1 night in Sep 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely view!
Stayed 2 nights in Sep 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Scott, Chilliwack

Disliked: Cleanliness
Smelly shower curtain in room ruined the experience. For the price and (supposed) caliber of hotel, it was very disappointing. That plus a crib in our room triggered crying due to childless situation.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great room
Stayed 1 night in Sep 2025

8/10 Good

tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

JONATHAN

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are great, and the hotel is in a great location. However, it's listed as a 5-star hotel, and it's simply not that. I've stayed in Sandman Hotels in Edmonton that are nicer. The hotel is extremely dated. They also seem to have an issue with their elevators, so you can wait for 20 minutes to get up and down. This seems to be an ongoing issue based on other reviews. It also has constant chaos in the lobby with new cruise guests constantly arriving. Ultimately, this should be a 3-star hotel now. Maybe it was a luxury 5-star in the 90's, but if you're looking for luxury, try somewhere else.
Stayed 2 nights in Sep 2025

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from cruise port bag transfer available makes it so much easier hotel is well staffed great service It is a convention hotel so it can be busy or challenging to book a room if you wait
Stayed 1 night in Sep 2025

4/10 Poor

Tammy

Travelled with group
Disliked: Staff & service, room comfort

Elevator Delays make Angry Guests

Hotel is ranked higher than what is the reality. Kudos to Dawn in the lounge, great service...however, during our two day stay there were 4-5 conferences per day plus at least one cruise ship in port. Hotel did not inform prior to arrival that 2 of the 4 elevators were not working (2 plus months). Guests were having to wait 15 -20 minutes for an elevator: guests bacame rude to other guests as they tried to pack the elevator. They were frustrated as they needed to board their cruise. This situaton poses a significant fire and safety concern. Stairwells were not well marked and thru access was not achieveable. Moving that many guests in and out daily, meant piles and piles of luggage and people at the front entrance. Hotel manager deferred the complaint to the elevator company. They did indicate the staff service elevator could be used. I frequently travel to Vancouver, but definitely not coming back to the Pan Pacific. Plus, only double beds for rooms with two beds.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

wilhelmus

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location What a mess not having all elevators working, apparently been that way for some time. The outdoor pool area needs updating, poor condition.The room was large very dated.Not five stars in my opinion, really overpriced for this hotel.
Stayed 3 nights in Sep 2025

8/10 Good

VICTORIA, Everett

Travelled with family
Liked: Cleanliness, staff & service, amenities
I am on a Mobility scooter and elevators are important to me. The elevator to the rooms was not working and had to wait forever. The elevators that went from the lobby to the parking garage, one was broken and the other one took forever too.
Stayed 1 night in Sep 2025

10/10 Excellent

David Petroni

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive and personable staff. Great location.
Stayed 1 night in Sep 2025

8/10 Good

Paul, Sahuarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay, everything was under maintenance/construction. At one point, guests were directed to use the service elevators because wait times using the guest elevators were ridiculous. The decor in the rooms was very dated and the cleanliness of the rooms was questionable (toothpaste on the bathroom wall and behind the vanity mirror. I gave 4/5 stars because this hotel was very close to everything and was very convenient since I boarded a cruise ship after checking out. If you are cruising, I think the inconveniences I mentioned are negligible, but if you’re just visiting Vancouver, there are plenty of cheaper, but just as nice, places to stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

valarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would book this hotel again
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

SAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Usually a lot better but half the elevators were out of service that caused significant problems getting around. Seems like such a predominant hotel would be able to have all of their elevators working so guests didn’t have to wait 15 min for one. Wasn’t just a one day problem!
Stayed 2 nights in Sep 2025

6/10 Okay

melissa

Stayed 1 night in Sep 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and friendly staff. Even allowed us checkout late the following day and check in early the day of arrival. We will be back
Stayed 1 night in Sep 2025

10/10 Excellent

Raka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best waterfront hotel, amazing view, great food, attentive staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Dwane, Celina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell when this hotel opened, it was probably the crown jewel of the Vancouver waterfront. Time has taken a little bit of a toll, but it is still a very nice hotel with clean and spacious rooms. Staff service really knocks the ball out of the park. From dealing with luggage to checking in multiple families on the same reservation, they exceeded expectations.
Stayed 1 night in Sep 2025

10/10 Excellent

NOVIE

Stayed 1 night in Sep 2025