Book Cheap Hotels in Roanoke

"Very clean, extremely comfortable bed. I want that mattress!"

"Room dirty, toilet seat loose, bathroom doorknob and lock falling off, hot water had to be fixed, hard to shut window curtains, bed mattresses kept sliding off the bed frame when you sat on the mattress, elevator did not work. Needed extra bath towels and was given a bathmat and some kind of colored cloth-----not bath-towels!! GOOD: The clerk Jerry who check us in saw that I was handicapped and gave me a first-floor room since the elevator was broke. Breakfast area was nice and clean and food was good (never located the Biscuits & Gravy), but there was plenty of other items to eat and drink. Staff working in that area kept everything filled and were very helpful when granddaughter tried making waffles. Also the girl who was working desk when we checked out listed our complaints------------I was not the only one complaining, she had over 10 or more people who had complained before me. Whoever owns this location sure does not seem to care about keeping the place in good condition. I will not recommend it or stay there again. 1 to 10 rating 1 "

"When we reserved, we asked for a handicap rm w a walk in shower. We ended up on the 3rd floor in a non handicap room w a very bad tiny tun w no bars to help get in and out of the tub. I contacted them early next morning and they did get us a handicap rm switched; however, we ended up w 1 bed. There was still a tub but at least it had the protection bars. My handicap mother is all bruised up from forcing her legs over the tub side. We were told the pool would be open monday at 9:00 am and it was not opened until thursday, for the first time.None of the ice machines worked, so I had to get ice from a staff member. The breakfast was ok, so no complaints there. I feel like the pictures online played up what the rooms looked like, compared to the actual room. The staff were friendly but I will not be staying w them in the future. The bed was very comfortable, so that I was thankful for. We stayed there for 7 nights, so the money pd was for sure more than it should have been."

"This place was great! Location, staff, rooms, cleanliness! It was fantastic! I travel a lot here for work and this will be my property I stay at moving forward. The bar and pool area is wonderful as well!"

"The staff was very helpful. The building had issues with their key system and during my 4 day stay I never had a room key. They staff would have to let you in your room which meant I didn’t go out much because of the inconvenience. The website advertised an airport shuttle which is why I choose this hotel over the others and when I got to the airport I found out it had been discontinued some time ago. The “Suite Shop” where you would normally get a quick something to throw in the microwave after restaurant hours was not stocked at all. Not a single item was in the cooler. Lucky for me they had mac and cheese. The staff through it all was amazing. Never seemed bothered or burdened by needing to take you to your room or help with your bags."

"Breakfast good staff nice"