Book a hotel near Ross Park Mall, North Side

"I wish I knew 2 things: 1. You have to valet park for $32 a night. I didn't know that coming in. 2. There's no mini fridge in the room. Otherwise, the amenities are great for the price, the restaurant is pretty good, and there's a decent amount to do in the neighborhood. They do a good job, especially for the price, overall."

"We didn't stay for breakfast. We checked out before 8 am. Rooms had black mold and were dirty. Switched rooms same problem. Talked with Frank and the front desk who said he "wasn't surprised" by the conditions of the rooms. Valet is a joke. He was sleeping and and the nerve to tell me he didn't have to valet my vehicle. For the service I received and $44, I agreed and found free parking around the corner. Crazy to talk to someone like that when you work for tips. Upon checkout, Michelle was the only reasonable person."

"This property is very run down it needs a lot of work the hallway carpet had holes in it and was sturdy the room the sink had cracks in it the desk chair was missing a wheel the nightstand and headboard had chips in it the telephone did not work so I had to go downstairs to find out how to connect to the internet they don't tell you or give you a car thing with your room number so you have to keep telling yourself to remember some people don't always remember their room number which was the case where some lady forgotten was trying to get into my room also the people had a tissue in it there was no glass there and had a tissue blocking the people it needs a lot of work"

"The whole hotel is under the renovation. "

"The only problem I had was the fact that I booked my reservation with Hotels.com. Apparently it causes a problem with their bookkeeping system and it took considerable time at checkin for the clerk to figure out how to handle "incidental charges". I prepaid my room charges thru Hotels.com so they did not have my credit card on file. I gave them my credit card to handle any incidental charges. Twice during my short stay I purchased a soda from the little store area in the lobby. I offered to pay cash, but the clerk said it would be easier to charge it to the room. On check out, the clerk on duty did not know how to handle the charge for the two sodas which I believe was about $6. I was in a hurry and had to leave and trusted they would figure it out and charge it to my card. As of this date I have not seen a charge on my card for the two sodas. Not a big deal but you would think they would know how to handle these types of things and it was just a minor annoyance."

"The staff at the front desk when we were both checking in and out were nice and the whole lobby area was neat and clean. The room was very clean and appreciated that they provided makeup wipes in the bathroom also. We were in the area for a concert at the arena and this was a good place to stay outside of the city. Would stay here again and recommend it "