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Prince's Gate Hotel

5.0 star property
Family-friendly 5-star hotel near Eat Street

Choose dates to view prices

Photo gallery for Prince's Gate Hotel

Public bath
2 restaurants, breakfast served
Duchess Suite
Library
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Designer Room

Designer Room

Designer Room

8.6 out of 10
Excellent
(20 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Estate Room

Estate Room

Estate Room

8.8 out of 10
Excellent
(44 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Classic Room

Classic Room

8.6 out of 10
Excellent
(35 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • Sleeps 2
  • Free WiFi

View all photos for Estate Room

Premium bedding, minibar, in-room safe, individually decorated

Estate Room

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite

  • Sleeps 2
  • Free WiFi

View all photos for Designer Room

Premium bedding, minibar, in-room safe, individually decorated

Designer Room

  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite

  • Sleeps 4
  • Free WiFi

View all photos for Premier Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Premier Two Bedroom Suite

  • Sleeps 4
  • Free WiFi

View all photos for Duchess Suite

Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

  • Sleeps 2
  • Free WiFi

About the area

Rotorua

Inner City stay.Within a 10-minute walk of this Inner City hotel, you'll find Government Gardens and Rotorua Energy Events Centre. Polynesian Spa and Eat Street are also within half a mile (1 km).

What's nearby

  • Government Gardens - 2 min walk - 0.2 km
  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.4 km
  • Polynesian Spa - 6 min walk - 0.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪The Fainting Goat - ‬4 min walk
  • ‪Poco. - ‬5 min walk
  • ‪Aroma Cafe - ‬2 min walk
  • ‪Atticus Finch - ‬5 min walk
  • ‪Pig & Whistle - ‬5 min walk

About this property

Prince's Gate Hotel

Family-friendly 5-star hotel near Eat Street
Prince's Gate Hotel offers its guests hot springs, 3 outdoor swimming pools, an indoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Prince's Gate Hotel. Free self parking is available.

This Victorian Rotorua hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1897
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

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4.2 out of 5, Very good, 1,004 reviews
The price is CA $118
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includes taxes & fees
Jun 1 - Jun 2
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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 30 to 35 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Bicycle tours
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with premium digital channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 35 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate

Princes Gate Hotel

Princes Gate Hotel Rotorua

Princes Gate Rotorua

Princes Gate

Prince's Gate Hotel Rotorua

Prince's Gate Rotorua

Prince's Gate

Prince's Gate Hotel Hotel

Prince's Gate Hotel Rotorua

Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

How close is Prince's Gate Hotel to the airport?

Prince's Gate Hotel is 5.6 mi (10-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Prince's Gate Hotel?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Prince's Gate Hotel on Jun 4, 2026 start from CA $109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Prince's Gate Hotel have an airport shuttle?

Airport shuttle services are not available at Prince's Gate Hotel.

Does Prince's Gate Hotel offer free breakfast?

Free breakfast isn’t offered at Prince's Gate Hotel, but full breakfast is offered for a fee of between NZD 30 and 35 for adults, NZD 15 and 15 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Prince's Gate Hotel?

No, there is no casino at this hotel.

What time is check-in at Prince's Gate Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM.

Is there free parking at Prince's Gate Hotel?

This hotel offers free self parking.

Does Prince's Gate Hotel have a pool?

Prince's Gate Hotel features 3 outdoor pools, an indoor pool, and a children's pool.

Does Prince's Gate Hotel have a restaurant?

There are 2 onsite restaurants, offering options like a poolside location, pool views, and al fresco dining.

Does Prince's Gate Hotel have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Prince's Gate Hotel to downtown Rotorua?

Prince's Gate Hotel is 0.3 mi away from Rotorua.

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeff, Boise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For us great location, easy walking to many pubs and restaurants. Clean and well running rooms. Friendly staff
Stayed 5 nights in Feb 2026

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Feb 2026

10/10 Excellent

Danilyn

Liked: Cleanliness, amenities, property conditions & facilities
Great location in interesting, unique & historic building!
Stayed 2 nights in Feb 2026

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Lovely large room with quite opulent furnishing. Bathroom could do with an upgrade though. Very friendly staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

DC

Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2026

4/10 Poor

Elisabeth

Liked: Staff & service
This hotel needs a lot of TLV. The furnishings are shabby; our A/C didn’t work and our bathroom sink had a crack; paint peeling on the bathroom door. The staff are very friendly and try to accommodate us with the broken A/C. But the experience was disappointing.
Stayed 2 nights in Feb 2026

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Spacious clean room. Quiet. The receptionist, Sandeep was so helpful and a very kind person.
Stayed 2 nights in Jan 2026

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities
Loved the history of the hotel and the public areas were lovely. Enjoyed the view from the veranda and drinks on the veranda
Lunch on the veranda
Happy hour drinks
Stayed 2 nights in Jan 2026

6/10 Okay

Stephen Noel

Travelled with partner
Excellent location and characterful heritage hotel
Stayed 4 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Jan 2026

8/10 Good

Adrian

Stayed 2 nights in Jan 2026

10/10 Excellent

David, Mississauga

Liked: Cleanliness, amenities, property conditions & facilities
À unique stay; very comfortable,
Stayed 2 nights in Jan 2026

8/10 Good

Putiputi

Hotel & Design room 12 was novel on ground floor. Easy walking distance to Eat Streat & city centre. Unfortunately car park next to room being built made for moderate noise during the day. (No cars using hotel driveway behind Room though!) Room must be under housekeeping floor because there was a bit of noise both mornings 6ish too walking back & forth & dishes clinking.
Stayed 2 nights in Jan 2026

10/10 Excellent

mick

Stayed 1 night in Jan 2026

10/10 Excellent

Emre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Delightfully old school and quaint right next to the beautiful garden. Nice to see a hotel with some character and not another cookie-cutter modern trash. I would totally recommend to anyone, and it's walking distance to welcome center as well as restaurants.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really appreciated the historic value of this property. The story of the hotel is fascinating! The location was also central with easy walking access to cafes, restaurants, and the lakefront. The hotel staff were kind. We used Prince’s Gate as our launching point in Rotorua for three days to experience the volcanic areas of NZ. This included a sea plane flight with Volcanic Air, a visit to the free foot baths nearby the hotel, a drive to see Mt Doom in Tongariru National Park, and walks through wai o taupo and waimangu. The Prince’s Gate served as a good centralized location. We also appreciates the free parking right around the corner from the hotel.
Stayed 3 nights in Dec 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
The dining room and bar staff were wonderful!
Stayed 3 nights in Jan 2026

10/10 Excellent

Janice, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and options for a spa at when theirs was not working.
Stayed 1 night in Nov 2025

8/10 Good

Cara

Stayed 3 nights in Nov 2025

10/10 Excellent

Robert or Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast, so cannot comment.
Stayed 5 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Cute room, kind staff
Stayed 1 night in Dec 2025

10/10 Excellent

Cory

Stayed 1 night in Dec 2025