Book Couples Resorts Rooms in Runaway Bay

The people, service and food were great. I did not like all the rap music. I liked the 6th floor sea view room. i liked the view of sea but beach was small. The games were not good but shows were awesome.

I was very pleased with the property and the staff. The food was excellent and seasoned just right. Do not listen to negative reviews about the food not having enough salt or other minor nonsense. People expect perfection and there is no such thing. If they were proving services they would not be perfect either. The property is gorgeous, clean and safe. The hospitality of the staff is above and beyond. I would like to make mention of Lenea in the main restaurant, Denroy Stewart the security at the front, I may have Denroy's name incorrect; he also goes by the name Kerone, Oleary, Donavan, Shamor, Haldon, the young lady who cleaned our room, Rodcliff, these people all provided exceptional service. The entire staff was amazing. Please be sure to compensate these individuals and all your staff well, for their hard work and dedication. Customer service is not easy and people can be impossible. I plan to visit this resort on a regular basis and will highly recommend to anyone who plans on visiting Jamaica. All the water sports and drinks at the bar are included, with the exception of the wine. Two house wines are provided complimentary. Two tours are also complimentary. I travel all over the world and Jamaica is one of the best Islands to visit and Jewels just made my list of top resort in the Caribbean. My only recommendation to Jewels; please update gym equipment and ensure that they are in good working order, same goes for the television in the gym and spa equipment.

i loved everything expect my tv and wifi didn’t work.