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"Was not happy that the staff was NOT wearing a mask " More

By a verified traveller on Mon 06 Jul 2020

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Hotel Description

Enjoy free breakfast at this 3-star Salisbury hotel

Near the airport

You'll find Arthur W. Perdue Stadium and Eastern Shore Baseball Hall of Fame Museum within 2 miles (3 km) of this hotel. Coco's Funhouse and Wicomico Youth and Civic Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $133* Per night/room 1 Apr. - 2 Apr.

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Salisbury, MD ratings based on 17 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Salisbury, MD

Everyone (9) Business (1) Couples (1) Family (7)
2 out of 5
We didn't like the "Welcome" we received upon check-in. We got "Photo ID & Credit Card please". Nothing else about breakfast hours, amenities, welcome to Country Inn & Suites, etc. Then on our 2nd night at 2AM there was police activity in the parking lot. There were NUMBEROUS cars with loud music, horns going off, doors slamming & engines revving. It was nothing we had seen before, became difficult to get back to sleep for our 4AM alarm to go off to participate in Ironmon MD. Our trash was never picked up during our 3 night stay. We weren't given fresh towels every day, but one day a set was taken & NOT replenished with fresh ones. It left us with one set for the night. At check out the front desk said we should have called down. At that point we were ready to check out & never go back. We have travelled many times & know this isn't how hotels should be.

Posted by on 18 Sep. 2022

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Comment from Hotel Management

19 Sep. 2022 by Management

Thank you for sharing your experience. We will speak with the agent that checked you in. We apologize for the neighboring venue's disturbing your rest. They had an out of control event that we called the police on. Thank you for your understanding.

5 out of 5

Posted by on 19 Jul. 2020

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Comment from Hotel Management

19 Jul. 2020 by Mgmt

Thank you for taking the time to complete this survey. We are pleased to see you enjoyed your stay with us. We look forward to your next stay

3 out of 5
Was not happy that the staff was NOT wearing a mask

Posted by on 6 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Mgmt

Thank you for choosing our hotel. We know that the safety of our guests is very important. We adhere to all of the safety requirements in place by local and state government. Thank you again.

5 out of 5

Posted by on 2 Jun. 2020

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Comment from Hotel Management

5 Jun. 2020 by Mgmt

Thank you for choosing our hotel. We hope that you stay healthy and safe.

4 out of 5
Room was clean and staff was friendly. Disappointed with the hot tub. The temperature was way too cool.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Mgmt

Thank you so much for choosing our hotel. We are happy to read that you enjoyed the cleanliness of the room. I apologize that the hot tub temp was not comfortable. We will review that. Thank you again.

3 out of 5
Property is getting a little ragged around the edges

Posted by on 5 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by Mgmt

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

4 out of 5
Bed mattress and furniture looked worned out and could use a bit of an update.

Posted by on 16 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by Mgmt

Thank you for being a valued guest at our hotel. We are awaiting the delivery of the new mattresses and furniture. We hope that you will come back to see the changes in the next few months. Thank you again.

4 out of 5
They had everything we needed! Breakfast was good. I thought the bathroom was a little gross. The tub needed some major cleaning! Very dusty behind phone stand. Coffee pot was very stained. Hair dryer didn’t work. Staff was very friendly!

Posted by on 24 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by Mgmt

Thank you for choosing our hotel. I am so sorry that we did not exceed your expectations. I have discussed your comments with our housekeeping department so we can further improve for your next stay. Thank you again.

4 out of 5
Staff heard loud group talking on the first floor at 11:30 PM. but did not ask them to be quiet, nor did they turn on lights on the breakfast area and invite those folks to "visit" there. I had to call and complain about the noise, and it still continued for about another half hour....and this was on the first floor where I am certain the front desk could hear it.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Mgmt

Thank you for taking the time to write about your experience. I apologize for the inconvenience regarding the amount of noise. I promise that our staff did address the amount of noise. We provided a 30 minute warning to which the noise ceased. We desire for each and every guest to have a relaxing time. Thank you again.

4 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

5 May 2019 by Mgmt

Thank you for choosing our hotel. We look forward to your next visit.

About the Country Inn & Suites by Radisson, Salisbury, MD

Location 1804 Sweet Bay Dr, Salisbury, MD 21804

Property Features

Country Inn & Suites by Radisson, Salisbury, MD offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A library, a vending machine, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, Salisbury, MD. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Salisbury hotel.

  • 1 building
  • 76 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2005
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Country Inn & Suites by Radisson, Salisbury, MD offers 76 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Salisbury hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Contactless check-out is available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Children stay free 17
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Salisbury MD
  • Country Inn Carlson Salisbury MD
  • Country Inn Suites by Radisson Salisbury MD
  • Country Inn & Suites by Radisson, Salisbury, MD Hotel
  • Country Inn & Suites by Radisson, Salisbury, MD Salisbury
  • Country Inn & Suites by Radisson, Salisbury, MD Hotel Salisbury

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.