Fairmont El San Juan Hotel

5.0 star property
Beachfront resort near The Mall of San Juan

Choose dates to view prices

Photo gallery for Fairmont El San Juan Hotel

View from room
1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe
7 bars/lounges, lobby lounge, wine bar
1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
6063 Isla Verde Avenue, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Carolina Beach
    ‪9 min walk‬
  • Place, Puerto Rico Convention Center
    ‪9 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

Fairmont, Room, 2 Queen Beds, Patio

7.6 out of 10
Good
(31 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(32 reviews)
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 1 King Bed

8.4 out of 10
Very good
(103 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds

8.2 out of 10
Very good
(66 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

7.4 out of 10
Good
(6 reviews)
  • 128 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Fairmont, Room, 1 King Bed, Patio

7.4 out of 10
Good
(11 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Terrace, Poolside

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Partial Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Partial Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed, Ocean View

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Queen Beds, Ocean View

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Bungalow, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Balcony, Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Terrace, Beachside

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 2 Queen Beds, Terrace, Beachside

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Parlor, 1 King bed)

  • 90 sq m
  • Sleeps 4
  • 1 King Bed

Villa, 1 King Bed, Balcony, Poolside

8.0 out of 10
Very good
(3 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 2 Queen Beds, Terrace, Poolside

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

  • 41 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed, Accessible, Bathtub

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Accessible

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 2 Queen Beds, Terrace, Beachside

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Villa, 2 Queen Beds, Balcony, Poolside

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 King Bed, Accessible, Terrace (Poolside)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, Accessible, Ocean View

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

  • 191 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 1 Queen Bed

You may also like

About the area

Carolina

On the beach.Your stay at this Isla Verde resort places you within 6 miles (10 km) of The Mall of San Juan and Museo de Arte de Puerto Rico. Plaza las Americas and Puerto Rico Convention Center are also within 6 miles (10 km).

What's nearby

  • Isla Verde Beach - 5 min walk - 0.5 km
  • Carolina Beach - 9 min walk - 0.8 km
  • Balneario de Carolina - 17 min walk - 1.5 km
  • The Mall of San Juan - 3 min drive - 4.3 km
  • Puerto Rico Convention Center - 9 min drive - 9.5 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
  • ‪24 MarketPlace - ‬4 min walk
  • ‪Karaya - ‬4 min walk

About this property

Fairmont El San Juan Hotel

Beachfront resort near The Mall of San Juan
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). At Fairmont El San Juan Hotel you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This eco-certified resort also offers outdoor tennis courts and a fitness center. Parking is available for a fee.

This Carolina resort is smoke free.

  • 388 guestrooms or units
  • 9 levels
  • 4 buildings
  • 6 dining venues
  • 7 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 1958
  • Casino
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fairmont El San Juan Hotel offers 388 air-conditioned accommodations with espresso makers and safes. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 27.85 per day; includes in/out privileges)
  • Secured valet parking on site (USD 33.45 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 41.74 for adults and USD 20.33 for children
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 14 gaming tables
  • 2 outdoor tennis courts
  • 298 slot machines
  • 4 outdoor pools
  • Beach club
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (15,000 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Grab bar in bathtub (24 inches high)
  • Grab bar in shower (36 inches high)
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 21 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 41.74 for adults and USD 20.33 for children
  • Secured self parking fee: USD 27.85 per day (in/out privileges)
  • Secured valet parking fee: USD 33.45 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Resort & Hilton Hotel
El San Juan Casino Hilton
El San Juan Resort & Casino Hilton Hotel
El San Juan Hotel Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Puerto Rico
El San Juan Resort And Casino
El Resort & Casino Hilton Hotel
El San Juan Hilton
El San Juan Hotel Curio Collection Hilton Carolina
El Hotel Curio Collection Hilton
El San Juan Curio Collection Hilton Carolina
Juan Curio Collection Hilton
Fairmont El San Juan Carolina
Fairmont El San Juan Hotel Resort
Fairmont El San Juan Hotel Carolina
Fairmont El San Juan Hotel Resort Carolina
El San Juan Hotel Curio Collection by Hilton
Fairmont El San Juan Hotel (Opening January 2020)

Fairmont El San Juan Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1199 out of 1995 reviews
Rating 8 - Good. 335 out of 1995 reviews
Rating 6 - Okay. 222 out of 1995 reviews
Rating 4 - Poor. 120 out of 1995 reviews
Rating 2 - Terrible. 119 out of 1995 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

TERRI E, AURORA

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel had issue with roof leaks throughout. There was a bad leak over our bed in the room.
Stayed 5 nights in Sep 2025

6/10 Okay

Minervali

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was amazing and grounds were beautiful however, the room wasn’t clean, towels were stained, and room door had issues. My key card was rejected multiple times, then the lock broke I had to be moved to another room. When in the other room the door didn’t open I was trapped in room and had to call maintenance to open the door.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , pool area is nice and lobby atmosphere is also great , casino is nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Fernando V

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby area is outstanding. The staff is very polite, friendly and helpful. This is the third time we stay here. We did notice the room and areas are not being kept up as they used to before it changed ownership. Kudos to Nasheli in the pool area!
Stayed 10 nights in Jul 2025

10/10 Excellent

Gladys, BLOOMFIELD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay. Great staff
Stayed 4 nights in Jul 2025

10/10 Excellent

JAKE, BEL AIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. We are going back with a big group next year.
Stayed 4 nights in Jul 2025

10/10 Excellent

Timiyah

Stayed 3 nights in Jun 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Abel

Travelled with family
Liked: Cleanliness, amenities
Staff very nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Alzrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every Thing was amazing staff was AMAZING THEE BEAUTIFUL HOTEL AND THE BEACH FRONT ROOM IS A MUST!!
Stayed 3 nights in Jul 2025

8/10 Good

philippe, New York

Liked: Amenities, property conditions & facilities
Housekeeping needs work
Stayed 21 nights in Jun 2025

10/10 Excellent

Khris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 1 night in Jun 2025

6/10 Okay

QuaJenee

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Jessica

Travelled with family
Liked: Property conditions & facilities
Property is OK. They say you have a view and you don’t and it is very loud. I spent an extra 937 on resort fees. Check in starts at 4pm so good chance you could get a room later than that. Cleaning staff rocks and the outside poolside service is also good.
Stayed 10 nights in Jun 2025

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Weekend

Great hotel. Good ambiance during evening. Great beach. Customer service outstanding.
Stayed 1 night in Jul 2025

4/10 Poor

Chetan

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael Patrick Choberka

Stayed 5 nights in Jun 2025

10/10 Excellent

Julie

We loved the hotel! The lobby really elegant. The staff were friendly and helpful. The highlight for me was the beautiful beach and so many pool options. Another perk was the hotel’s location because it was within walking distance of shopping areas and a variety. We really enjoyed our stay at Fairmont. We would visit again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hasti

Stayed 2 nights in Jun 2025

8/10 Good

Maninder

Stayed 5 nights in Jun 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love this property and everything it has to offer!
Stayed 5 nights in Jun 2025

10/10 Excellent

Max Agustin Argueta

Stayed 5 nights in Jun 2025

10/10 Excellent

Shailah

Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Jun 2025

10/10 Excellent

Nora and Kayla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great time! Clean, beautiful ambiance, great food and service was top tier!
Stayed 3 nights in Jun 2025