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"Room 143 bathroom needs a lot of work. Shower leaks to outside, Shower needs new caulking, cracked and peeling walls, cracked tiles on shower floor. " More

By a verified traveller on Tue 14 Feb 2023

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Hotel Description

Motel near Civic Center Park in Santa Clara

Heart of Santa Clara

You'll find Civic Center Park and Santa Clara University within 2 miles (3 km) of this motel. Also, PayPal Park is within 3 miles (5 km) and Levi's Stadium is within 6 miles (10 km).

Round-the-clock service

This motel features free WiFi in public areas, laundry facilities, and self parking. A garden is provided and the front desk is staffed around-the-clock.

King Bed - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $104* Per night/room 21 Apr. - 22 Apr.

Single Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Bed - Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Granada Inn ratings based on 8 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Granada Inn

Everyone (4) Couples (3) Family (1)
3 out of 5
Room 143 bathroom needs a lot of work. Shower leaks to outside, Shower needs new caulking, cracked and peeling walls, cracked tiles on shower floor.

Posted by on 14 Feb. 2023

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Comment from Hotel Management

15 Feb. 2023 by Vianey B.

Dear guest,I’ll look into your feedback. Thank you!

5 out of 5
The only con I felt about this place was that the utensils supplied were aluminum, which I do not use. I use steel utensils. But other than that, this place was very convenient. The rooms are small, so is the kitchen, but I paid a smaller price too. Staff was very courteous and helpful and friendly. El Pollo Loco is right next to it, so dinner was never a problem, if I didn't want to cook. Groceries were 15 min walk away. I would definitely go there again if need arises.

Posted by on 27 May 2022

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Comment from Hotel Management

12 Jun. 2022 by Vianey B.

Dear guest, We are very glad you were satisfied with your stay. Thank you for choosing to stay with us.

3 out of 5
Wasn’t expecting much. Room was mostly clean someone shaved in the shower and there was stuble all over. Weirder thing was no smoke alarm or tv remote. Super loud in the room above us but we didn’t actually spend the night just needed a cheap room to nap while we waited for a flight. Convenient things nearby like el pollo loco next door and there weren’t too many weirdos outside after it got dark. Probably will never stay here again but we didn’t die and there weren’t any bed bugs so I am calling it a win!

Posted by on 1 May 2022

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Comment from Hotel Management

1 May 2022 by Vianey B.

Dear guest, I’m sorry you had that experience those setbacks in your room. If you ever do decide to try us again, please contact our 24 hour front desk and they can try to make your stay more positive.

5 out of 5

Posted by on 30 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Vianey B.

Thank you for choosing to stay at Granada Inn. We value your feedback.

5 out of 5

Posted by on 12 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by Harry

Thank you.

3 out of 5

Posted by on 18 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Harry

Thank you for your feedback of 3 stars.

4 out of 5
the chairs in the room were for an office not the type for a motel room. Shower tile was in rough shape with rust on the drain..

Posted by on 10 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Lin H

Dear Guest, Sorry for any inconvenience.

1 out of 5

Awful

I left and checked into the holiday inn express. The place smelled and was tiny. One of the beds was practically on the ac/heater- that is a fire hazard. I was not going to have my children in this dump. Manager was awful... I ended up losing my money...

Posted by on 9 Mar. 2016

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Comment from Hotel Management

30 Mar. 2016 by Ruby

Dear Guest , We are sorry that we are not as per your expectations

Property Features

As a guest of Granada Inn, you'll find a vending machine, a garden, and coffee/tea in a common area. WiFi is free in public spaces. Parking is available for a fee. This Santa Clara motel is smoke free.

  • 68 guestrooms or units
  • 2 levels
  • 2 buildings
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Self parking (surcharge)

Transport

  • Train station: Santa Clara Station (3.4 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Granada Inn offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries. This Santa Clara motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchenette
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 6 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, cash, mobile payments, Google Pay, Apple Pay, and Samsung Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free 12
  • Credit card pre-authorization
  • Mobile payments
  • Apple Pay
  • Samsung Pay
  • Google Pay
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Granada Inn
  • Granada Inn Santa Clara
  • Granada Santa Clara
  • Granada Inn Motel
  • Granada Inn Santa Clara
  • Granada Inn Motel Santa Clara

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.