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Best Western Plus Capitola By-the-sea Inn & Suites

2.5 star property
Hotel near Santa Cruz Beach Boardwalk in Santa Cruz

Choose dates to view prices

Photo gallery for Best Western Plus Capitola By-the-sea Inn & Suites

Lobby
1 bedroom, desk, laptop workspace, soundproofing
Property amenity
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry

Explore the area

View in a map
1435 41st Ave, Santa Cruz, CA, 95010
  • Place, Capitola Beach
    ‪13 min walk‬
  • Place, Capitola Wharf
    ‪15 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪10 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(86 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

1 bedroom, desk, laptop workspace, soundproofing

Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

  • 63 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(53 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

9.8 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 63 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

Close to the beach.You'll find Hooper Beach and Capitola Beach within 2 miles (3 km) of this hotel. The Hook and Capitola Wharf are also within 2 miles (3 km).

What's nearby

  • Capitola Beach - 13 min walk - 1.1 km
  • Capitola Wharf - 15 min walk - 1.3 km
  • Santa Cruz Beach Boardwalk - 8 min drive - 5.4 km
  • Santa Cruz Wharf - 9 min drive - 8.3 km
  • Mystery Spot - 12 min drive - 11.1 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 45 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Asian Express - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Tacos Moreno - ‬5 min walk

About this property

Best Western Plus Capitola By-the-sea Inn & Suites

Hotel near Santa Cruz Beach Boardwalk in Santa Cruz
Best Western Plus Capitola By-the-sea Inn & Suites offers its guests an outdoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. Free breakfast is served. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Capitola By-the-sea Inn & Suites. Self parking is free. A complete renovation of Best Western Plus Capitola By-the-sea Inn & Suites was completed in January 2019.

This Santa Cruz hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Built in 1999
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Plus Capitola By-the-sea Inn & Suites offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 36-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Capitola
Best Western Plus Capitola Sea
Best Western Plus Capitola Sea Inn
Best Western Plus Capitola By-the-sea Inn
Best Western Plus Capitola By-the-sea
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Plus Capitola By-The-Sea Inn And Suites
Capitola Best Western
Best Western Plus Capitola By-The-Sea Hotel
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By-the-sea Inn & Suites Hotel
Best Western Plus Capitola By-the-sea Inn & Suites Santa Cruz

Best Western Plus Capitola By-the-sea Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1013 reviews
Rating 8 - Good. 196 out of 1013 reviews
Rating 6 - Okay. 48 out of 1013 reviews
Rating 4 - Poor. 24 out of 1013 reviews
Rating 2 - Terrible. 14 out of 1013 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Stayed 1 night in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Stanley

Travelled with group
Liked: Cleanliness, staff & service, amenities
The lobby was clean and staffed with friendly personnel. The breakfast items were adequate but nothing to wow about.
Stayed 1 night in Jul 2025

10/10 Excellent

Anastasiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best features- hot tub, location, size of rooms, and breakfast.
Stayed 2 nights in Jul 2025

8/10 Good

Nina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and overall experience was good. The only thing that was an inconvenience was the room not being ready by 3 when check in time starts, had we not had 5 kids in the car it wouldn't have been a huge deal but keeping 5 kids while waiting for the room wasn't fun.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay with a family. Affordable, clean, and quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Debbie, Santa Rsoa

Liked: Property conditions & facilities
Very clean, close to the beach. Quiet and safe. Good coffee, breakfast was ok.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. It is a very nice hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were a group of five and they upgraded a room so we could rooms side by side
Stayed 1 night in Jul 2025

6/10 Okay

Doskie

Stayed 1 night in Jul 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
This was my second time here (both short stays) and I've been happy both times. It's clean, the staff is friendly and helpful, and it just seems like a solid, well-run place. I appreciated that the internet was stable enough for me to take some work video calls. I liked having the water bottle refilling station downstairs.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hao

Stayed 2 nights in Apr 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could remember the man’s name that checked us in last night, he was a super nice man. We didn't get there until after midnight and he was so nice and welcoming after a long day. He was friendly and efficient. He offered us water and made sure we knew that if we forgot toothbrushes or anything to let him know. He was super nice and a great person to run the front desk as he was very welcoming and sweet.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean hotel that's walking distant to food & activities
Stayed 2 nights in Jul 2025

6/10 Okay

Adriana

Travelled with family
Liked: Staff & service
The staff was very friendly. Overall the hotel is clean and kept up. We were happy to know breakfast was included each day however the area was always messy, the food mildly warm or they were out of most items. The so called gym was a disappointment, they had an only one working machine (an old treadmill) because the other machines had no cord to plug in.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was in the front near the lobby so it was quite loud at all hours of the day/night. I also had kids stomping across the floor late at night on July 4th. Other than that - it was a great room, comfortable bed and the kids loved the pool.
Stayed 3 nights in Jul 2025

8/10 Good

SCE energy

Stayed 1 night in Jul 2025

10/10 Excellent

Tanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for a last minute birthday trip!
Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Yearly Stay

I've stayed here numerous times for a yearly family trip. The facility is quiet, clean and comfortable. I definitely plan to stay here again
Stayed 2 nights in Jun 2025