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The Hotel Saratoga, an Ascend Collection Hotel

3.0 star property
Hotel with free breakfast, a quick walk to Saratoga Spa State Park

Choose dates to view prices

Photo gallery for The Hotel Saratoga, an Ascend Collection Hotel

Lobby
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Suite, 1 Queen Bed, Non Smoking (Efficiency)
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
3291 S Broadway, Saratoga Springs, NY, 12866-6203
  • Place, Saratoga Casino and Raceway
    ‪4 min drive‬
  • Place, Saratoga Performing Arts Center
    ‪5 min drive‬
  • Place, Saratoga Race Course
    ‪7 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(87 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Saratoga Springs

In entertainment district.Stay at this Saratoga Springs hotel and you'll be within half a mile (1 km) of Saratoga Spa State Park and 2 miles (3 km) of Saratoga Performing Arts Center. Saratoga Casino and Raceway and Canfield Casino are also within 3 miles (5 km).

What's nearby

  • Saratoga Casino and Raceway - 4 min drive - 3.6 km
  • Saratoga Performing Arts Center - 5 min drive - 2.2 km
  • Saratoga Springs City Center - 5 min drive - 5.4 km
  • Saratoga Race Course - 7 min drive - 5.4 km
  • Skidmore College - 7 min drive - 6.4 km

Getting around

  • Saratoga Springs Station - 12 min drive
  • Schenectady, NY (SCH-Schenectady County) - 30 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Pizza Hut - ‬4 min drive
  • ‪Saratoga Strike Zone - ‬4 min drive
  • ‪Stewart's Shops - ‬4 min drive

About this property

The Hotel Saratoga, an Ascend Collection Hotel

3-star hotel near Saratoga Spa State Park
The Hotel Saratoga, an Ascend Collection Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly The Hotel Saratoga, an Ascend Collection Hotel. Self parking is free. A complete renovation of The Hotel Saratoga, an Ascend Collection Hotel was completed in August 2023.

This 3-star Saratoga Springs hotel is smoke free.

  • 74 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Hotel Saratoga, an Ascend Collection Hotel offers 74 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 60-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Saratoga Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Exterior

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 60-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • The seasonal pool will open May 24 and close September 01.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at The Hotel Saratoga, an Ascend Collection Hotel.

Property is also known as

The Hotel Saratoga
Best Western Plus Saratoga Springs
The Hotel Saratoga, Ascend Hotel Collection Hotel
The Hotel Saratoga, Ascend Hotel Collection Saratoga Springs

The Hotel Saratoga, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1012 reviews
Rating 8 - Good. 238 out of 1012 reviews
Rating 6 - Okay. 92 out of 1012 reviews
Rating 4 - Poor. 49 out of 1012 reviews
Rating 2 - Terrible. 39 out of 1012 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Stayed 2 nights in Aug 2025

10/10 Excellent

Raymond, Berwyn Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Clean, comfortable. Staff were very friendly. Pool was in great shape. Would stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Desiree, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Needs better bathroom lighting.
Stayed 1 night in Jun 2025

6/10 Okay

Nicolina

Liked: Cleanliness, amenities, property conditions & facilities
Nice & clean property but the cleaning staff was horrible. 3pm Check in took three hours because the rooms were not ready, not a great way to start our weekend stay. The front desk person was polite and patient with us and with the other people waiting as it was out of her control. And the next day, after our day out, we came back to a room that was attended to - no new fresh towels, beds not made and garbages not emptied. We had a great weekend but not satisfied with our stay.
Stayed 2 nights in Jul 2025

8/10 Good

Christine

Stayed 1 night in Jul 2025

8/10 Good

Radka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Lynn

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I entered my room, it was clear the housekeeping staff had not put much effort into cleaning the room or bathroom. The bed was made, but rumpled. The sheets didn't fit the bed and kept pulling off the corners. The shower in the bathroom had reddish brown mildew and grime in all the corners and growing in the grooves of the fake tile. The floor of the shower was slimy when I used it. I reported these issues, but nothing was done. Over the course of my multi-day stay, the bed was never made or the sheets changed nor was the room tidied, dusted or vacuumed. The third time I asked the desk about this I was informed they only clean the rooms/ make & change sheets every three days! On the day I checked out, the detritus littering the hallways upon my arrival was still there. They "serve breakfast", but the coffee was lukewarm and tasted terrible-surely they can get better than Folgers! The "omelettes" were frozen, microwaved and rubbery. Scrambled eggs were stirred by the attendant so many times they had the texture of eggy sand. The orange juice was bitter and on the edge of fermenting. The walls were extremely thin and I could hear every conversation and children screaming in the room next to me. On my second night, there was a long (at least 45 minutes) and loud and heated conversation between several people in the hallway outside my room. Checking in, I was directed to park around the back near the dumpsters and enter a back door-easily opened by anyone. NOT SAFE!
Stayed 3 nights in Jun 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples escape

“Get-a-way”, tried new hotel. Pleasantly surprised! Very clean, staff excellent and accommodating entire stay. Very nice breakfast, great pool.
Stayed 3 nights in Jun 2025

4/10 Poor

Davina

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Behind the building there were a couple of storage buildings or something. They had a couple of roll off dumpster. One was open, but no work being done. There were old chairs and trash, and even a gas can thrown all around. In our room we found that it hadn't been properly cleaned in a while. One of the lamp shades were torn up. Pink mildew and rust in the shower. You could see where previous quests had written on the mirror. Something white smudged on the inside of our window. Our first day ,we had spilt a few drops of water on the bathroom floor. I used a wash cloth to dry it up not wanting to waste our towels. It was very clear the floor hadn't been mopped in a while. Dusty throughout. Our first day there they had some kind of inspection. They checked the food area, the food temps, the pool. No issues with the food area "thank god" ! My only complaint there was that they only offered breakfast. In the photos it showed dinner as well. Very limited bar options. The pool must not have passed the inspections because they had to close it before we even used it. According to the front desk staff " they just had to dump a bunch of chemicals in it". We did get to use it on day 3 after my boyfriend scooped broken tiles out of it. Overall the photos had to be old, because the place looked a lot more run down. Even the landscape needed attention. The only good thing I can say is the breakfast was good, food area was clean and the ladies were nice and helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ling C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to SPAC and Casino.

Nice quiet and clean place.
Stayed 2 nights in Jun 2025

10/10 Excellent

TERENCE

Stayed 1 night in Jun 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff . Also complete breakfast and available shuttle to town.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
The front desk attendant was very friendly and made check in quick and easy.
Stayed 1 night in Jun 2025

6/10 Okay

Janet, West Hartford

We arrived 20 minutes before the 3 pm check in time. We were checked in quickly and given room ‘keys’. However the room wasn’t cleaned or ready. We understood it was before check in time- but we should have been told the room wasn’t ready… before we brought our luggage to the room- and didn’t feel comfortable leaving it in the unlocked room.
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was conveniently located and the staff people were friendly. I did not enjoy the overwhelming cleaning product smell throughout the building.
Stayed 2 nights in Jun 2025

8/10 Good

Nancy

Stayed 1 night in Jun 2025

6/10 Okay

Damaris

Travelled with family
Disliked: Cleanliness
I booked six nights not once they showed up to clean our room or provide towels. Breakfast was ok, everyday was the same thing which gets boring after a few days. Need more selections as to breakfast and need to hire more housekeepers asap.
Stayed 6 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel
Stayed 1 night in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good trip. Excellent hotel
Stayed 2 nights in Jun 2025