2/10 Terrible
Rondine
Mar 19, 2025
I have made 4 phone calls as I was billed more than I should have been. Each call resulting in them saying someone will call me back. NOBODY calls back!!! I even spoke to Brad who said he was the manager on site...he said he would look into it and call me back...guess how that went! I booked through Expedia and asked to be on a floor near my friends they changed my room type and rate without notifying me! Worst customer service ever!