Book a hotel near Strathcona Paper Centre, Greater Napanee

"Check-in staff did the minimum and were not welcoming or helpful. We didn't know about the kitchenette and the free drinks available, which was a nice add-on. The room and lobby need a little love... they are beginning to look old and not well maintained. The heating device and fridge are very noisy. Parking was available and easily accessible. Location is okay and quiet."

"Staff were excellent. They went above and beyond to help our group. "

"Very nice place. "

"Lovely - has a bed and breakfast feel. Very quiet at the resort as we were there a little early in the season. Also, the breakfast that is included was excellent. The young lady who served the breakfast was really nice."

"The only thing i regret is not trying their restaurant. We were told it was amazing!"

"We were shown into a room with terrible conditions. Everywhere was dusty and there was a terrible stench all over the place. There were several visible stains on the sheets, pillowcases and the mattress. When we informed the staff, it was like they're offended! They took us to another room upstairs. The jallway was dirty and stinky as well. The new room was in the exact same conditions. Dirty, dusty, stinky and visible stains all over the bed. We reached out to Expedia and they talked to the property management. There was nothing they could or would do! Our trip was ruined. We had to head back home since the property was totally unlivable. No refund nor any other compensation was provided. Not even a single word of apology... We were out $200+ FOR NOTHING. Terrible experience and awful service. Is this what hospitality industry has come to in this country?! I don't expect special consierge like a 5star hotel, but you can't even clean the room and offer clean bed sheets anymore?? "