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The Grand Hotel

3.5 star property
3.5-star hotel in Sunnyvale West

Choose dates to view prices

Photo gallery for The Grand Hotel

View from room
Lobby
Minibar, in-room safe, desk, iron/ironing board
Coffee/tea maker
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar

Explore the area

View in a map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Moffett Federal Airfield
    ‪7 min drive‬
  • Shoreline Amphitheatre
    ‪9 min drive‬
  • Googleplex
    ‪9 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Annex

Deluxe Queen Annex

Deluxe Queen Annex

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Sunnyvale

Sunnyvale West stay.Your stay at this Sunnyvale West hotel places you within 3 miles (5 km) of Historic Murphy Avenue and Golfland USA. Also, El Camino Hospital is within 3 miles (5 km) and Mountain View Center for the Performing Arts is within 6 miles (10 km).

What's nearby

  • El Camino Hospital - 5 min drive - 4.0 km
  • Moffett Federal Airfield - 7 min drive - 7.2 km
  • Computer History Museum - 8 min drive - 8.2 km
  • Shoreline Amphitheatre - 9 min drive - 9.3 km
  • Googleplex - 9 min drive - 9.6 km

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Dave's Hot Chicken - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬4 min walk
  • ‪Moon Tea 花月初茶 - ‬2 min walk

About this property

The Grand Hotel

3.5-star hotel in Sunnyvale West
The Grand Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Grand Hotel. Self parking is free.

This 3.5-star Sunnyvale hotel is smoke free.

  • 104 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Languages

English, French, German, Italian, Portuguese, Spanish

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View from property

Maple Tree Inn

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 2,175 reviews
The price is CA $121
CA $137 total
includes taxes & fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 561 out of 1073 reviews
Rating 8 - Good. 243 out of 1073 reviews
Rating 6 - Okay. 125 out of 1073 reviews
Rating 4 - Poor. 77 out of 1073 reviews
Rating 2 - Terrible. 67 out of 1073 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sungsik

Stayed 2 nights in Jun 2025

10/10 Excellent

ERIC, SOMERVILLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to relax & also enjoy the area.
Stayed 1 night in May 2025

4/10 Poor

Van

Travelled with family
Disliked: Amenities, property conditions & facilities
Pros: 1. Water filling station 2. Spacious suite Cons (a few mentioned - sooo many): 1. No extra blankets in the room. There was one extra pillow. That is all that was made available. 2. One set of towels (two people should have at least two bath towels each) when checking in. 3. There is no full-length mirror in the room. The only mirror is in the bathroom, which is not useful if more than one person needs a mirror and the bathroom is occupied. 4. No microwave in the suite. Yes, you provide one when asked, but if I am paying for a suite, that should be available without asking. Apparently, there is also a rental fee for the microwave. 5. HVAC system is not working properly. The fan setting should not be tied to the temperature. Properly installed systems allow air flow via fans without any temperature changes. The fan kicks on ONLY when there is heat or cool temp deviations. Any room can feel stuffy with stagnant air so that is why the fan and temp settings are separated on a thermostat. 6a. Two-star hotels offer better breakfast options than this hotel. We had muffins, hard-boiled eggs, and croissants on the first morning, but none were available on the second morning. If you wanted something, you basically had to ask because they did not restock items automatically. Those who did not know what was available could not ask. No microwave in the breakfast area either. See Trip Advisor comments.
Stayed 3 nights in May 2025

8/10 Good

Elizabeth, Citrus Heights

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner wouldn't turn off AT all, even though it displayed OFF.
Stayed 1 night in May 2025

10/10 Excellent

Heather

Stayed 2 nights in Apr 2025

6/10 Okay

Judith

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Things have changed-- and not for the better!

This was a favorite place to stay and it's sad to watch it changing--and not for the better. Our mattress needed to be replaced as it was sagging and lumpy. We had two bath towels, one hand and one wash cloth for the two of us. Why?? The breakfast was bread to toast and cornflakes and bananas. Coffee and juice. The cuts are overdone oh we had our Maid Service sign on our door but no one came. It's still clean but stop with the cost cutting!!
Stayed 2 nights in May 2025

6/10 Okay

Carolyn, Henderson

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed at The Grand Hotel last year and enjoyed the daily continental breakfast, happy hour and free parking. We upgraded to a suite this year. It was nice and very spacious with a fireplace but the vent system was noisy and it ran 24/7. Also the continental breakfast and happy hour were disappointing. Cutbacks were evident. They didn't replenish the danishes, boiled eggs or fruit if it ran out during breakfast plus they no longer serve food (veggies, cheese, fruit, etc.) at happy hour. They have a new limited evening room service where you can purchase hot snacks but never told us the kitchen was currently out of order.
Stayed 6 nights in Apr 2025

10/10 Excellent

soumya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean, convenient location. Amazing staff
Stayed 3 nights in Apr 2025

2/10 Terrible

Hasini

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

soumya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and clean hotel. Staff were always very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd give them 5 stars across the board except that according to their Yelp page it looked like they served eggs and such for breakfast like most hotel continental breakfasts do...except they only has cereal and toast and when i sae people with hot breakfasts it was because they were part of a "paid event"...did I not pay to stay here too?
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel; quiet, convenient and good value

Our stay was great. I saw some reviewers talking about loud AC or that "it used to be better" but for us it was clean, the AC was quiet, and it was nice to have breakfast, Happy hour and Wifi included in our stay. Yes you can see that the concrete walls around the pool show some deterioration, but otherwise the lobby, bar and our room were tastefully decorated. The room was huge, and the bathroom had both a shower and a jetted tub. Wish list items would be more outlets by the bed. We both have CPAP machines and like to have our phones charging by the bed, so we unplugged the clock and the phone. The other would be a mirror I could see without my glasses on. Luckily no fancy occasions so it didn't matter that I didn't wear makeup. I tried but had to lean over so far to see the mirror that I couldn't even do eyeliner. One reviewer mentioned no full-length mirror and yes, that would be nice and would solve the makeup mirror issue as that is what I often do in other hotels. No microwave; they are available on request for a $10 fee.
Stayed 3 nights in Apr 2025

4/10 Poor

Susie

Liked: Staff & service
Disliked: Cleanliness
Good
Stayed 4 nights in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Moutushi

Stayed 4 nights in Apr 2025

8/10 Good

Trung

Stayed 2 nights in Feb 2025

10/10 Excellent

Jenn J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Grand Hotel was truly grand!

The Grand Hotel was very impressive! From the lobby to the hotel, hallway, and most importantly, the room itself; we were very satisfied with the spaciousness of the establishment. The location is fantastic in terms of nearby restaurants, cafes, etc. This will be our hotel of choice whenever we visit the Bay Area!
Stayed 1 night in Apr 2025

6/10 Okay

MATTHEW Ferris, Seattle

Business traveller
Disliked: Staff & service, amenities
A quick, mumbled check-in with all the welcoming qualities of a coke machine. Experiment with eye contact and a hello. It makes a difference.
Stayed 1 night in Apr 2025

8/10 Good

Nicholas

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I like the proximity to many stores, market and restaurants. The property was fairly clean on the outside and parking is plentiful. I would stay here again in a bigger room the villa with 2 beds was nice if they have a bigger option ill definitely go for that.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tianyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is light.
Stayed 1 night in Apr 2025

10/10 Excellent

Autumn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Apr 2025

8/10 Good

Milijana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to a lot of interesting points.
Stayed 3 nights in Apr 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Apr 2025