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The Grand Hotel

3.5 star property
3.5-star hotel in Sunnyvale West

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Photo gallery for The Grand Hotel

View from room
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Lobby
Coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
865 W El Camino Real, Sunnyvale, CA, 94087
  • El Camino Hospital
    ‪5 min drive‬
  • Shoreline Amphitheatre
    ‪9 min drive‬
  • Googleplex
    ‪9 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

View from room

Suite, 1 King Bed, Accessible

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Annex

Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Annex

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Coffee/tea maker

Villa, 2 Queen Beds

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Jetted Tub

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Room service - dining

Deluxe Room, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Room service - dining

Room, 1 King Bed, Jetted Tub

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.2 out of 5, Very good, 640 reviews
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About the area

Sunnyvale

Sunnyvale West stay.Your stay at this Sunnyvale West hotel places you within 3 miles (5 km) of Historic Murphy Avenue and Golfland USA. Also, El Camino Hospital is within 3 miles (5 km) and Mountain View Center for the Performing Arts is within 6 miles (10 km).

What's nearby

  • El Camino Hospital - 5 min drive - 4.0 km
  • NASA Ames Research - 7 min drive - 7.9 km
  • Computer History Museum - 8 min drive - 8.2 km
  • Shoreline Amphitheatre - 9 min drive - 9.3 km
  • Googleplex - 9 min drive - 9.6 km

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Dave's Hot Chicken - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬4 min walk
  • ‪Moon Tea 花月初茶 - ‬2 min walk

About this property

The Grand Hotel

3.5-star hotel in Sunnyvale West
The Grand Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Grand Hotel. Self parking is free.

This 3.5-star Sunnyvale hotel is smoke free.

  • 104 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Languages

English, French, German, Italian, Portuguese, Spanish

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  • Pet-friendly
4.5 out of 5, Wonderful, 2,006 reviews
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 566 out of 1061 reviews
Rating 8 - Good. 241 out of 1061 reviews
Rating 6 - Okay. 114 out of 1061 reviews
Rating 4 - Poor. 75 out of 1061 reviews
Rating 2 - Terrible. 65 out of 1061 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ERIC, SOMERVILLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to relax & also enjoy the area.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Business traveller
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Shinika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing your a fool to pass up this deal I most definitely be coming here again the only thing I would add is that they probably need warm breakfast and that will be like 10 times better didn’t get a check out. The pool was too cold. Staff was nice. Just love the place.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing your a fool to pass up this deal I most definitely be coming here again the only thing I would add is that they probably need warm breakfast and that will be like 10 times better didn’t get a check out. The pool was too cold. Staff was nice. Just love the place.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Derek

Stayed 2 nights in Mar 2025

8/10 Good

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Nice entrance way. Beds were very comfortable. Breakfast was pretty scarce. Heat/AC was very noisy when turned on.
Stayed 3 nights in Mar 2025

8/10 Good

Brittany

Stayed 2 nights in Nov 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
First concern was as I pulled up the up keep of the outside of the building. It looked as though it hadn’t been power washed in years. After check in and heading to my room, there was a limit of only 4 people in the elevator at one time, due to “some” issues. After settling in, I wanted to go to the hot tub “offered”, but noticed it was empty and noticed the next morning it was not only empty but algae was growing due to lack of maintenance . The room a very spacious and bed was very comfortable. I was most shocked when I was grabbing breakfast the next morning and proceeded to grab some boiled eggs on the breakfast line and an employee took the tray of boiled eggs and took them back to the kitchen. After making my toast, I asked her if I may have a boil egg, she rudely replied ‘NO MORE”. I had told her, you just took the tray of boiled eggs back, she ignored means walked away. I was in disbelief that, that had happened. Mind you, according to the hotel staff, breakfast is from 7:30-10:30am, and it was only 7:45am. I hope this doesn’t experience this, but I will not be returning to this location again. I also, don’t recommend this place to anyone.
Stayed 2 nights in Feb 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, travel for work and will be back
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Stayed 2 nights in Feb 2025

8/10 Good

Kyna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There are only 2 body towels, whereas other hotels always have 4!
Stayed 1 night in Feb 2025

4/10 Poor

Rob

Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Stayed 1 night in Feb 2025

4/10 Poor

Kyla

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Tabatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge!
Stayed 1 night in Feb 2025

10/10 Excellent

Aleisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Mayra

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Spacious

Very spacious, two wash hand basin in bathroom with separate shower and tub. Free/ Complimentary happy hour. Very clean and friendly staff. The name Grand Hotel supersedes the premises.
Stayed 1 night in Jan 2025

8/10 Good

Mickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

RANDAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Shirley

Travelled with family
Liked: Cleanliness, property conditions & facilities

Corporate and manager do not respond to complaints

We have stayed in this hotel for numerous occasions. I must say the last experience left a bitter taste in my mouth. Someone hosted a party next to us and kept us all home most of the night. I am rethinking to ever stay there again. Asked for compensation, sent numerous emails, no response.
Stayed 2 nights in Dec 2024