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The Grand Hotel

3.5 star property
3.5-star hotel in Sunnyvale West

Choose dates to view prices

Photo gallery for The Grand Hotel

View from room
Exterior detail
Minibar, in-room safe, desk, iron/ironing board
Lobby
Coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service

Explore the area

View in a map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Elements Massage Sunnyvale
    ‪8 min walk‬
  • Place, Washington Park
    ‪8 min walk‬
  • Place, Historic Murphy Avenue
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Fireplace King Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Fireplace King Suite

  • Sleeps 2

Handicap Premier Fireplace King Suite

  • Sleeps 2

View all photos for Pet Two Queen Villa

Minibar, in-room safe, desk, iron/ironing board

Pet Two Queen Villa

  • Sleeps 4

Handicap Two Queen Room

  • Sleeps 4

View all photos for Deluxe Queen Annex

Deluxe Queen Annex

Deluxe Queen Annex

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa With One King-Disability Access

Minibar, in-room safe, desk, iron/ironing board

Villa With One King-Disability Access

  • Sleeps 2

View all photos for Superior 2 Queen

Minibar, in-room safe, desk, iron/ironing board

Superior 2 Queen

  • Sleeps 4

View all photos for King Villa

Minibar, in-room safe, desk, iron/ironing board

King Villa

  • Sleeps 2

View all photos for Pet Villa King

Living area

Pet Villa King

  • Sleeps 2

King Room With Jetted Tub

  • Sleeps 2

King Suite

  • Sleeps 2

Room, 2 Queen Beds, Jetted Tub

  • Sleeps 4

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Two Queen Villa

Minibar, in-room safe, desk, iron/ironing board

Two Queen Villa

  • Sleeps 4

Superior King Room

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2

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About the area

Sunnyvale

Sunnyvale West stay.With a stay at this Sunnyvale West hotel, you'll be within half a mile (1 km) of Silicon Valley and 2 miles (3 km) of Historic Murphy Avenue. Hacker Dojo and El Camino Hospital are also within 3 miles (5 km).

What's nearby

  • Elements Massage Sunnyvale - 8 min walk - 0.7 km
  • Washington Park - 8 min walk - 0.7 km
  • Lace Museum and Guild - 11 min walk - 1.0 km
  • Historic Murphy Avenue - 15 min walk - 1.3 km
  • Sunnyvale Farmers Market - 15 min walk - 1.3 km

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪HEYTEA - ‬10 min walk
  • ‪Keke's Breakfast Cafe - ‬13 min walk
  • ‪Moon Tea 花月初茶 - ‬2 min walk
  • ‪Urban Plates - ‬13 min walk

About this property

The Grand Hotel

3.5-star hotel in Sunnyvale West
The Grand Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Grand Hotel. Self parking is free.

This 3.5-star Sunnyvale hotel is smoke free.

  • 104 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable/satellite channels

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 555 out of 1120 reviews
Rating 8 - Good. 259 out of 1120 reviews
Rating 6 - Okay. 147 out of 1120 reviews
Rating 4 - Poor. 83 out of 1120 reviews
Rating 2 - Terrible. 76 out of 1120 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!!!

It was excellent stay and very clean room and friendly staff.
Stayed 1 night in Sep 2025

8/10 Good

Alfonso

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ziwei

Everything was good!
Stayed 5 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

JUNG EN

Stayed 1 night in Aug 2025

8/10 Good

Wendy, Jacksonville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveler, I felt safe. Parking was convenient. The room was very spacious and clean.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tamara

Stayed 1 night in Aug 2025

6/10 Okay

Fernando

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nothing special
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
Clean, and spacious
Stayed 1 night in Aug 2025

8/10 Good

Alla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a few buildings
Stayed 1 night in Aug 2025

8/10 Good

Dushyant, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

John K

Liked: Staff & service

Not So Grand Anymore

The Grand Hotel isn’t as grand as it used to be. Have been staying here for past 4 years; however, noticed the service and cleanliness has taken a step back. Housekeeping didn’t show up a few times, shortage of towels and toilet paper. The room in the annex section floors were dirty. Pool was also dirty.
Stayed 4 nights in Aug 2025

6/10 Okay

Steven

Travelled with family and small children
Liked: Staff & service, amenities
Needed to get a room change from first option due to cleanliness. Second room was much better. Pool was not heated which was a bummer since the weather turned out to not be as warm as expected. But all in all it was a nice stay conveniently located for our travels.
Stayed 5 nights in Aug 2025

4/10 Poor

Carolyn, Henderson

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
We stayed in a villa and expected it to be as nice or nicer than the suite since it was more expensive. It was like an apartment with full kitchen and separate bedroom, which was nice, but it wasn't kept clean. Dirty and stained furniture and filthy rug under the couch, broken kitchen chair leg that wobbled, and the mattresses were extremely old, creaky and uncomfortable. It sounded like popcorn when you sat on it or turned over while sleeping. After 3 days they changed the mattresses to less older ones that made less noise. Still uncomfortable. The bathroom had one sink that was approx. 2 inches deep and not much counter space unlike the double sinks in the suite. Plus the bathroom tile grout (which used to be white) was now brown like it was never cleaned. Housekeeping didn't do anything but make the bed, pick up towels and empty SOME of the trash. Never wiped up the hair on the floor and sink. Same dead bugs and dust from the day we checked in until the day we checked out. Don't waste your money. I will NEVER stay there again.
Stayed 6 nights in Aug 2025

6/10 Okay

April

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

8/10 Good

Vilma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy the Villa Rooms.
Stayed 2 nights in Aug 2025

8/10 Good

Pei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff. The only thing is people smoking cigarettes and marijuana in the parking area, which the hotel cannot control. The smoke does carries into the rooms when the windows are opened
Stayed 10 nights in Aug 2025

6/10 Okay

Vladimir

Travelled with family
Liked: Cleanliness, amenities
Pool is filthy. There were three of us in the room. And the bathrobe is only 1 and 2 towels. The breakfast is very meager. Although the room itself was spacious and chic. Thanks.
Stayed 1 night in Aug 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Deep soaking bathtub and value for money
Stayed 1 night in Aug 2025