WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Sweetwater by IHG. Free self parking is available.
It's right off the highway, so the traffic noise is louder than I'd prefer. It's run down looking, bed is pretty hard and the carpets could use a good cleaning. They're pretty gross. I can only hope the sheets and towels have been changed. If I come back through here, I'll find somewhere else to stay.
The ladies at front desk at check in were so friendly and very helpful.
They offered us complimentary cookies and recommended an excellent restaurant for supper,which didnt disappoint.
If Holiday Inn could bottle the skill ser of the staff here in Sweetwater Tennessee, it would benefit the whole organization.
Keep up the great workđđđ
THIS HOTEL HAS A WATER HEATER PROBLEM. IF YOU LOVE COLD SHOWERS, STAY HERE. IF NOT, AVOID IT. I QUESTIONED OTHERS STAYING THERE AT BREAKFAST, THEY HAD SAME PROBLEM. WATER DOESN'T GET HOT. GIRL AT FRONT DESK GAVE ME ATTITUDE AT CHECKOUT. SAID SHE LIVES AT HOTEL. HAS HOT WATER. MANAGER NOT IN YET. ADVISED I SHOULD NOT BE CHARGED FOR OVERNIGHT STAY. TOLD HER TO HAVE MANAGER CALL ME ABOUT THIS. SO FAR NO CALL. SHE PROBABLY NEVER MENTIONED OUR CONVERSATION TO HER. WE DONT TAKE COLD SHOWERS. HAD TO WAIT TILL I GOT HOME. SAD. THIS WAS 4/24/25 ROOM 324. FRONT DESK GIRL TOLD ME TO CALM DOWN. I WANTED TO SHOVE HER IN A COLD SHOWER.
We normally stay at this hotel on our way back from Florida. The staff was friendly and the room was spacious. There is a variety of places to eat/door-dash. And I love they provided a list of restaurants.
Need to work on make sure the room phone works and put anti-slip in the tubs.
Nice property over all but routine maintenance is some lacking. Example flooring in elevator needs replaced. Fresh coat of paint would help etc.
I would stay there again. The staff was helpful and friendly but seemed overwhelmed by their duties.
Would not recommend at this time. The owner needs to update & bring a lot of things up to code. We had no hot water for 2 days. Could not take a shower @ all the day we checked out. Manager did agree to compensate some of our cost for this issue & thatâs appreciated. Ice machines were out of order on 2 floors too.
The indoor âheatedâ pool was freezing. They stated they would have maintenance come and look at it the next day and it was still not getting worked on. Part of the reason for booking was for the pool too.