Book boutique hotels in Syracuse, NY from CA $185

"Staff was great. Amenities, not so good. Stay was Sunday to Tuesday -- restaurant was closed that whole time. Dirty, used Q-tip in corner of bathroom, overhead light and fan in bathroom not working, lip of shower between shower pan and bathroom floor was rusty, room heater was loud, TV had no channel guide and no access to apps that I could have logged into. No documentation in room explaining anything. "

"Pros: Nice and helpful staff, easy check in process, decent breakfast, nice decor in lobby and in rooms. Cons: The hotel could really use an upgrade. While the overall look and layout of the hotel is nice, when you take a closer look you really start to notice how shoddy the various repairs are which kinda detracted from the overall experience."

"The hotel was under construction during our stay, which would not have had an impact at all, but the elevators were covered in drywall dust. the back door to the parking lot was left propped open at night and we only saw one staff member during our stay. The room smelled like body odor - a lingering scent that remained throughout the visit. There was no body wash or conditioner in the bottles in the shower. You had to use your hip to get the lock on the door to engage and the heating system was difficult to control. I think our room was one of the renovated rooms. The bathroom was clean, but the smell of the room as well as the weed smoked in the adjacent / adjoining room was dreadful. Perhaps just a moment in time for this well located hotel."