Cerulean Tower Tokyu Hotel

5.0 star property
5-star luxury hotel near Shibuya Crossing

Choose dates to view prices

Photo gallery for Cerulean Tower Tokyu Hotel

7 restaurants, breakfast, lunch, dinner served; French cuisine
Property video
Premium bedding, down comforters, minibar, in-room safe
Lobby
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Place, Cerulean Tower
    ‪1 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite (FUJI) with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Twin Room, Non Smoking, Corner

9.6 out of 10
Exceptional
(22 reviews)
  • 50 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Japanese Suite with Lounge Access, Non Smoking

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Executive King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Twin with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Double Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

King Non-Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Non-Smoking

9.6 out of 10
Exceptional
(50 reviews)
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Superior King Non-Smoking

9.8 out of 10
Exceptional
(38 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Double Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Corner King with Lounge Access, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 86 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Suite with Lounge Access, Non Smoking

  • 73 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2

Executive King With Lounge Access Non Smoking

  • Sleeps 2

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2

Corner King Room Standard Floor Non Smoking

  • Sleeps 3

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite Fuji Executive Floor

  • Sleeps 2

Universal Room

  • Sleeps 2

Superior Twin Room Standard Floor Non Smoking

  • Sleeps 3

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2

Junior Suite Executive Floor

  • Sleeps 2

Executive Suite Executive Floor

  • Sleeps 2

Corner Suite Executive Floor

  • Sleeps 2

King Room Standard Floor Smoking

  • Sleeps 2

Double Room Standard Floor Non Smoking

  • Sleeps 2

Cerulean Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Cerulean Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Cerulean Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Cerulean Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Cerulean King Room, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Cerulean Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Cerulean Deluxe King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Cerulean Corner King Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Cerulean Grand Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Cerulean Queen Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Corner Suite with Lounge Access, Non Smoking

  • 125 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite with Lounge Access, Non Smoking

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Comfort Queen Room, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Comfort King Room, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Comfort Superior King Room, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Comfort Superior Twin Room, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Comfort Deluxe King Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Comfort Deluxe Twin Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Comfort Corner King Room, Non Smoking

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Comfort Corner Twin Room, Non Smoking

  • 49 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Double Room Standard Floor - Smoking

  • Sleeps 2

King Room Standard Floor Non Smoking

  • Sleeps 2

Superior King Room Standard Floor Smoking

  • Sleeps 3

Superior King Room Standard Floor Non Smoking

  • Sleeps 3

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2

Deluxe Twin Room Standard Floor Non Smoking

  • Sleeps 2

Corner King Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor Non Smoking

  • Sleeps 3

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Cerulean Double Room Non Smoking

  • Sleeps 2

Cerulean King Room Non Smoking

  • Sleeps 2

Cerulean Superior King Room Non Smoking

  • Sleeps 3

Cerulean Deluxe King Room Non Smoking

  • Sleeps 2

Cerulean Corner King Room Non Smoking

  • Sleeps 3

Cerulean Superior Twin Room Non Smoking

  • Sleeps 3

Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2

Cerulean Corner Twin Room Non Smoking

  • Sleeps 3

Cerulean Grand Room Non Smoking

  • Sleeps 4

Cerulean Queen Room Non Smoking

  • Sleeps 2

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2

Comfort Queen Room Non Smoking

  • Sleeps 2

Comfort King Room Non Smoking

  • Sleeps 2

Comfort Superior King Room Non Smoking

  • Sleeps 2

Comfort Superior Twin Room Non Smoking

  • Sleeps 2

Comfort Deluxe King Room Non Smoking

  • Sleeps 2

Comfort Deluxe Twin Room Non Smoking

  • Sleeps 2

Comfort Corner King Room Non Smoking

  • Sleeps 2

Comfort Corner Twin Room Non Smoking

  • Sleeps 2

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3

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About the area

Tokyo

Shibuya stay.A stay at this Shibuya hotel places you within half a mile (1 km) of Shibuya Crossing and 3 miles (5 km) of National Stadium. Also, Tokyo Tower is within 3 miles (5 km) and Tokyo Imperial Palace is within 6 miles (10 km).

What's nearby

  • Cerulean Tower - 1 min walk - 0.0 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Hachikō Memorial Statue - 5 min walk - 0.4 km
  • Love Hotel Hill - 5 min walk - 0.4 km
  • Shibuya Sky - 6 min walk - 0.5 km

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 9 min walk
  • Haneda Airport (HND) - 45 min drive

Restaurants

  • ‪富士そば - ‬1 min walk
  • ‪SUBWAY - ‬2 min walk
  • ‪ベルマーレ カフェ - ‬3 min walk
  • ‪長崎飯店 - ‬4 min walk
  • ‪JZ Brat - ‬2 min walk

About this property

Cerulean Tower Tokyu Hotel

5-star luxury hotel near Shibuya Crossing
Cerulean Tower Tokyu Hotel offers its guests a full-service spa, an indoor pool, and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Cerulean Tower Tokyu Hotel. Parking is available for a fee.

This 5-star Tokyo hotel is smoke free.

  • 403 guestrooms or units
  • 40 levels
  • 7 dining venues
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Cerulean Tower Tokyu Hotel offers 403 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 4,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Due to maintenance, this property's executive lounge will not be available on January 27, 2026, from 10:30 AM-2 PM. Check-in and check-out service will be available at the front desk and the lounge service at the Cerulean lounge during this time.
A scheduled power outage will take place January 18-19, 2026 from 11 PM-6:30AM. Guests must unplug all the electric devices during this time. Room service will not be available from 11 PM on January 18 to 7:00 AM on January 19, 2026.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.
A scheduled power outage will take place on January 7, 2026 from 10:30 AM-3 PM and on January 18-19, 2026 from 11 PM-4:30 AM. All facilities that use power, including air conditioning, restaurant will not be available during this time. Check-in time begins at 3:30 PM on January 7, 2026.

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to January 8 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from January 7 2026 to January 7 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1439 out of 1725 reviews
Rating 8 - Good. 188 out of 1725 reviews
Rating 6 - Okay. 57 out of 1725 reviews
Rating 4 - Poor. 25 out of 1725 reviews
Rating 2 - Terrible. 16 out of 1725 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

CHRISTOPHER, HUNTERSVILLE

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place and great location!
Stayed 6 nights in Dec 2025

10/10 Excellent

Karl

Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely one of the best hotels I've ever stayed at. The location is great for exploring the city, the room was beautifully clean and comfortable, the view from the higher floors (including from the bar) is stunning at night time, and the Japanese breakfast is truly amazing - but the main thing that sets this hotel apart is the staff. Everyone we interacted with was so friendly and helpful and put such care into ensuring we had a special experience. We will be staying here again when we come back to Tokyo, and would highly recommend to others!
Stayed 3 nights in Oct 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly impressive hotel. From the moment our cab pulled up the staff were very attentive and helpful, including a very informative concierge and porter who were willing to go above and beyond to meet our needs. The hotel is right next to the subway and many dining and shopping options. The gym and pool were also fantastic with many other third party services such as acupuncture and spas on site. There is an easy airport bus service that’s picks up at the hotel going to both Tokyo area airports. Lastly, the food options onsite were incredible, and the swanky rooftop bar on the 40th floor offers one of the best views of the city. Would absolutely stay here again on our next visit!
Top floor hotel bar
Hotel room
Stayed 2 nights in Oct 2025

10/10 Excellent

Serene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 6-night stay very much. In terms of location, it is very convenient. The airport bus stops at the hotel itself so I had no issues navigating with luggage. It is also a short walk from Shibuya station and all the surrounding malls and food options. We also took a nice stroll from the hotel to Nakameguro. The staff were generally very helpful and polite. The room was clean and we were provided with all the amenities one could possibly expect.
Stayed 6 nights in Oct 2025

6/10 Okay

Alberto

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is very nice need more English speaking. And better way to treat a guest
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t hesitate to recommend this hotel. Staff and service amazing. The top floor restaurant/bar has stunning views of Tokyo. I will stay there again for sure on next visit.
Stayed 5 nights in Sep 2025

10/10 Excellent

Max

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to JR station and downtown Shibuya. Cerulean lounge was very nice and all the snacks was a pleasant surprise!
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. Views from the room were great. What really made this stay great was the staff. After check in, someone escorted me to the elevator, pushed the button, and waited until the door closed with a deep bow and an Arigato gozaimasu. When I was leaving I inquired about where to catch the shuttle bus to Haneda airport and someone walk my luggage down the elevator with me and walked me to the bus stop managing my luggage the whole way. Little things like this made their level of hospitality memorable.
View of Shibuya Sky from my room
View of Tokyo tower from the room.
View of Cerulean Tower Tokyu from outside the hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Domenic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was was always there to help
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 6 nights in Sep 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of eclectic Shibuya station.
Stayed 3 nights in Sep 2025

6/10 Okay

Richard

Stayed 3 nights in Sep 2025

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Blayne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stay here four times over two weeks first segment club floor was great. Next two segments cerulean floor was good. Last segment regular floor over priced and bare bones in terms of things missing like master light switch, amenity kits , mechanical curtains, etc
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Cerulean when in Tokyo because of the hotel proximity to Shibuya -- very easy to walk 10 mins to Shibuya Crossing with many restaurants and the night life right there. Facilities of hotel are impeccable, nice views, and the hotel staff are great -- most especially the concierge who can arrange experiences in and around the city! 😁👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Nat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Everything about it. Classy, sophisticated, elegant, room space, service impeccable, and convenient to everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Isaac Acosta

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 8 nights in Sep 2025

10/10 Excellent

Kelvin V

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my wife and I stayed here for our honeymoon. we could not have imagined a better stay. Such an amazing location, staff, and amenities. when staying in Shibuya, this one is a no brainer
Stayed 5 nights in Sep 2025

10/10 Excellent

Robert

Stayed 5 nights in Sep 2025

10/10 Excellent

KYLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel from top to bottom. From the views, to the amnesties, to the products in the room. Could not recommend anymore i will be back.
Stayed 8 nights in Sep 2025