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Citadines Shinjuku Tokyo

3.5 star property
3.5-star aparthotel near Isetan Department Store Shinjuku

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Photo gallery for Citadines Shinjuku Tokyo

Exterior
Lobby lounge
Daily buffet breakfast (JPY 1980 per person)
Executive Studio, 2 Single Beds
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Place, Omoide Yokocho
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Studio (Double)

Studio (Double)

Studio (Double)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio, 2 Twin Beds

Studio, 2 Single Beds

Studio, 2 Twin Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Single Beds

Executive Studio, 2 Twin Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Studio (Double)

Executive Studio (Double)

Executive Studio (Double)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the area

Tokyo

City center stay.With a stay at this Shinjuku aparthotel, you'll be within half a mile (1 km) of Isetan Department Store Shinjuku and 2 miles (3 km) of Omoide Yokocho. Tokyo Tower and Yanaka Cemetery are also within 6 miles (10 km).
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Tokyo Toy Museum - 6 min walk - 0.5 km
  • Isetan Department Store Shinjuku - 10 min walk - 0.9 km
  • Shinjuku Gyoen National Garden - 10 min walk - 0.9 km
  • Shinjuku Isetan - 12 min walk - 1.0 km
  • Omoide Yokocho - 15 min walk - 1.3 km

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 48 min drive

Restaurants

  • ‪カレー王国 けらら - ‬1 min walk
  • ‪小諸そば - ‬2 min walk
  • ‪MIRIton cafe - ‬1 min walk
  • ‪BASARA - ‬2 min walk
  • ‪とよ吉 - ‬2 min walk

About this property

Citadines Shinjuku Tokyo

3.5-star aparthotel near Isetan Department Store Shinjuku
As a guest of Citadines Shinjuku Tokyo, you'll find a 24-hour fitness center, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features concierge services, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

  • 1 building
  • 160 guestrooms or units
  • 12 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Exterior
Tokyu Stay Shinjuku Eastside
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Crib: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 990 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 7260 per night.
  • Cribs (infant beds) are available for JPY 550.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 990 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

How close is Citadines Shinjuku Tokyo to the airport?

Citadines Shinjuku Tokyo is 17.4 mi (48-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on Apr 29, 2026 start from CA $167, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citadines Shinjuku Tokyo have an airport shuttle?

Airport shuttle services are not available at Citadines Shinjuku Tokyo.

How close is Citadines Shinjuku Tokyo to the beach?

This aparthotel is 9.5 mi (31-min drive) from Odaiba Beach Park.

Does Citadines Shinjuku Tokyo offer free breakfast?

Free breakfast isn’t provided at Citadines Shinjuku Tokyo, but buffet breakfast is offered for a fee of JPY 1980 for adults and JPY 990 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Citadines Shinjuku Tokyo?

No, there is no casino at this aparthotel.

What time is check-in at Citadines Shinjuku Tokyo?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Citadines Shinjuku Tokyo?

Free parking is not available at this aparthotel.

Does Citadines Shinjuku Tokyo have a pool?

Citadines Shinjuku Tokyo does not have a pool.

Does Citadines Shinjuku Tokyo have a spa?

There are no spa services available at this aparthotel.

How close is Citadines Shinjuku Tokyo to downtown Tokyo?

Citadines Shinjuku Tokyo is 3.1 mi away from Tokyo.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1758 out of 2877 reviews
Rating 8 - Good. 918 out of 2877 reviews
Rating 6 - Okay. 158 out of 2877 reviews
Rating 4 - Poor. 31 out of 2877 reviews
Rating 2 - Terrible. 12 out of 2877 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Golda

Stayed 5 nights in Jan 2026

10/10 Excellent

Mathew

Liked: Cleanliness
Clean room, staff and amenities were amazing would recommend to anyone visiting Japan!
Stayed 4 nights in Jan 2026

10/10 Excellent

Heidi

Stayed 3 nights in Jan 2026

6/10 Okay

Wilson

Travelled with family
Breakfast was limited, room wasn’t very clean. Toilet smelled a bit, the last day, there was no water in the morning to shower or flush toilet.
Stayed 4 nights in Jan 2026

8/10 Good

Nam

Liked: Cleanliness, amenities
Good location, friendly staff.
Stayed 1 night in Jan 2026

2/10 Terrible

Manek

Disliked: Cleanliness, room comfort
NO WATER IN ROOM ANYWHERE
Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Stayed 3 nights in Jan 2026

10/10 Excellent

Takahito

Stayed 5 nights in Jan 2026

10/10 Excellent

Bee Leng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice room. All the staff there were very friendly and nice. Second time staying and best area.
Stayed 5 nights in Jan 2026

10/10 Excellent

Don

Stayed 8 nights in Jan 2026

10/10 Excellent

Celia

Stayed 4 nights in Dec 2025

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a great find! Very spacious and comfortable rooms and beds, decent breakfast, good location and super nice staff. The easy to use self service laundry was a plus! Certainly would stay again!
Stayed 6 nights in Dec 2025

10/10 Excellent

Chang Kim

Liked: Cleanliness
Stayed 5 nights in Dec 2025

10/10 Excellent

Flora

Travelled with family
Liked: Cleanliness, room comfort
We enjoyed our stay, spacious rooms with kitchen
Stayed 2 nights in Dec 2025

10/10 Excellent

Lena

Liked: Cleanliness, amenities, property conditions & facilities
Great location, bus stop just outside the hotel entrance, staff at reception were friendly and speaks English well
Stayed 5 nights in Dec 2025

8/10 Good

Christopher James

Travelled with partner
Liked: Cleanliness
Hotel was good considering it's age - needs the tired decor updated. Breakfast was lukewarm at best but variety is ok. Overall, it is comfortable, quiet and in a good location.
Stayed 13 nights in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities
Spacious room, great staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, amenities
Room spotless. Staff courteous and helpful, nice sized rooms with comfortable bed, though twin size. Walking distance to action but not so bustling in area. Restaurants nearby fine however. Depends what you want I suppose.
Stayed 5 nights in Nov 2025

10/10 Excellent

Harshad

Stayed 3 nights in Nov 2025

10/10 Excellent

stella

Stayed 2 nights in Nov 2025

10/10 Excellent

Elaine

Liked: Amenities
Environmentally friendly and conscious. Staff friendly and helpful. Great location for our needs in Shinjuku.
Stayed 5 nights in Nov 2025

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Every aspect was great while staying at the Citidines Shinjuku
Stayed 2 nights in Nov 2025

10/10 Excellent

Tarlan

Stayed 2 nights in Nov 2025

10/10 Excellent

Chiang, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and courteous staff.
Stayed 1 night in Oct 2025

6/10 Okay

Lewis

Liked: Cleanliness, room comfort
Well…room was tight! What really was annoying is NO COFFEE available until 10:00 am unless you bought their breakfast. So…off to 7-11 store across the street. Just crazy! And…there was no seating at all in the lobby. Arriving exhausted from international flight waiting to check in and they blocked off any seating area. Would not return to this hotel.
Stayed 3 nights in Nov 2025