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Ingenia Holidays Torquay

2.0 star property
Family-friendly stay with outdoor pool in Torquay

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Photo gallery for Ingenia Holidays Torquay

Bicycling
Motel Unit | Private kitchen
Bungalow Cabin (No Bathroom)
Property grounds
Motel Unit | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Pool
  • Kitchen
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
55 Surf Coast Highway, Torquay, VIC, 3228
  • Torquay Central Farmers Market
    ‪7 min walk‬
  • Torquay Beach
    ‪14 min walk‬
  • Point Impossible Nudist Beach
    ‪9 min drive‬
  • Melbourne, VIC (AVV-Avalon)
    ‪44 min drive‬

Room options

View all photos for Two Bedroom Villa - Pet Friendly

Two Bedroom Villa - Pet Friendly | Private kitchen

Two Bedroom Villa - Pet Friendly

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for One Bedroom Unit

One Bedroom Unit | Private kitchen

One Bedroom Unit

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Deluxe Villa

Two Bedroom Deluxe Villa | Living area

Two Bedroom Deluxe Villa

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Two Bedroom Villa

Two Bedroom Villa | Living area

Two Bedroom Villa

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Motel Unit

Motel Unit | Private kitchen

Motel Unit

  • Sleeps 2
  • 1 Queen Bed

View all photos for Puppy Penthouse

Puppy Penthouse | Living area

Puppy Penthouse

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Bungalow Cabin (No Bathroom)

Bungalow Cabin (No Bathroom)

Bungalow Cabin (No Bathroom)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Superior Villa

Two Bedroom Superior Villa | Living area

Two Bedroom Superior Villa

  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Two Bedroom Family Villa

Two Bedroom Family Villa | Private kitchen

Two Bedroom Family Villa

  • 40 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for 2 Bedroom Poolview Villa

2 Bedroom Poolview Villa | Living area

2 Bedroom Poolview Villa

  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Three Bedroom Villa

Three Bedroom Villa

Three Bedroom Villa

  • 60 sq m
  • Sleeps 7
  • 1 Queen Bed, 2 Twin Bunk Beds and 1 Double Bed

View all photos for Two Bedroom Budget Cabin

Two Bedroom Budget Cabin | Private kitchen

Two Bedroom Budget Cabin

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for 3 Bedroom Poolview Villa

3 Bedroom Poolview Villa

3 Bedroom Poolview Villa

  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bunk Bed

About the area

Torquay

Oceanside stay.You'll be within half a mile (1 km) of Surf World Museum and 2 miles (3 km) of Torquay Visitor Information Centre with a stay here. Also, Torquay Central Farmers Market is within half a mile (1 km) and Torquay Beach is within 2 miles (3 km).
View more Holiday park resorts in TorquayOpens in a new window

What's nearby

  • Torquay Visitor Information Centre - 5 min walk - 0.5 km
  • Torquay Central Farmers Market - 7 min walk - 0.6 km
  • Torquay Beach - 14 min walk - 1.2 km
  • Torquay Sands Golf Club - 5 min drive - 3.4 km
  • Point Impossible Nudist Beach - 9 min drive - 5.7 km

Getting around

  • Marshall Station - 20 min drive
  • Avalon Airport (AVV) - 38 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Salty Dog Cafe - ‬14 min walk
  • ‪Pholklore - ‬13 min walk
  • ‪Fishos Torquay - ‬14 min walk
  • ‪4 Pines Torquay - ‬4 min walk

About this property

Ingenia Holidays Torquay

Family-friendly stay with outdoor pool in Torquay
Ingenia Holidays Torquay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Ingenia Holidays Torquay. Free self parking is available.

This Torquay holiday park is smoke free.

  • 50 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
Ingenia Holidays Torquay offers 50 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Torquay holiday park provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Arcade/game room
  • Children's pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • TV

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 10:00 AM - 4:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

Torquay Holiday Park Campground
Torquay Holiday Park
Torquay Holiday Park Hotel Torquay
Parkdean - Torquay Holiday Park Devon
Torquay Holiday Park Campsite
Torquay Holiday Park
Ingenia Holidays Torquay Torquay
Ingenia Holidays Torquay Holiday Park
Ingenia Holidays Torquay Holiday Park Torquay

Ingenia Holidays Torquay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 196 out of 476 reviews
Rating 8 - Good. 195 out of 476 reviews
Rating 6 - Okay. 57 out of 476 reviews
Rating 4 - Poor. 21 out of 476 reviews
Rating 2 - Terrible. 7 out of 476 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position & friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Great holiday park with friendly staff. Good location thru the back gate to several brewery’s and a number of shops.
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the place was amazing and kind. Facility was cleaned when we arrived. Check in and out was really quick and easy. Excellent customer service.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Staff & service, room comfort

Great spot for Torquey

Location was ideal to access Torquay. It is a beautiful place. Staff were very friendly and had access to all needs. Car parking free and cost of accommodation was perfect as travelling around. Local amenities were on the door step!!
Stayed 3 nights in Jan 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Sandra

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My husband and I rented a motel cabin on site for 3 nights. It was more expensive than the other cabins so expected a higher standard.The only positives were a full size fridge/freezer, kitchen and a verandah with table and chairs that gave us more space and the cabin was clean. The negatives were the bedroom was so small you couldn't walk around the bed (which was very uncomfortable). There was no luggage stand or anywhere to put your luggage. The living area was tiny with an uncomfortable lounge and a coffee table stuck in the middle preventing to get aound the tiny room. TV reception was poor and no wi-fi reception so had to use phone data. There was only one mirror in bathroom. The microwave very close to the floor making it difficult and dangerous to use. You need to bring your own can and bottle opener. It was very over priced compared to the standard facilities you would expect for a motel. Wouldn't go there again.
Stayed 3 nights in Jan 2025

8/10 Good

Sharon

Travelled with partner
Close to restaurants, bars etc.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rangitawhi

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday park.
Stayed 3 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 5 nights in Dec 2024

10/10 Excellent

Nikhil, Traralgon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in was well managed. Location suitable Loads of activities within the campus for kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for young families. Excellent location and was exactly what we required.
Stayed 2 nights in Dec 2024

8/10 Good

Kim

Stayed 1 night in Nov 2024

10/10 Excellent

Yalin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected with many facilities on site such as spa, game room, mini golf etc.
Stayed 1 night in Nov 2024

8/10 Good

Nui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checked in after hours with clear instructions to access the property, great secure parking site and to drop off key at checkout. Great prompt service to get light bulb changed without hassles.
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Convenient location and good for our one night in Torquay.
Stayed 1 night in Nov 2024

8/10 Good

Marco

Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good amenities eg pool, bbqs etc
Stayed 4 nights in Nov 2024

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only issue I have is the bathroom and toilet. At the middle of the night, i have to go out of the bungalow for the toilet.
Stayed 1 night in Nov 2024

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite place and lovely people
Stayed 1 night in Oct 2024

10/10 Excellent

TAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super customer service. Thank you!
Stayed 1 night in Oct 2024

8/10 Good

Pornpid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no box of tissue nor paper towel for us to use. Not sure if this is an overlook or intentional.
Stayed 1 night in Oct 2024

10/10 Excellent

CARINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and as described! The accommodation we got was clean and well equipped! Welcoming and helpful staff. Highly recommend and would come back!

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what i needed, will definitely be back
Stayed 1 night in Oct 2024

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd like to thank the staff for my stay over the weekend, your kindness was really appreciated. we stayed in one of your devine motels and it was stunning. communication was great, convenience and location was perfect. i would highly recommend and will definately return for my next stay.
Stayed 1 night in Oct 2024