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Keniza Beach Hotel

3.0 star property
3-star beachfront guest house near Tulum Beach

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Reviews
9.0

Wonderful

Popular amenities

  • On private beachOn private beachOn private beach
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Ocean View

Deluxe Double Room, 2 Queen Beds, Ocean View

Deluxe Double Room, 2 Queen Beds, Ocean View

  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace, Beachfront (Air conditioning from 9pm to 6am)

Suite, 1 King Bed, Terrace, Beachfront (Air conditioning from 9pm to 6am)

Suite, 1 King Bed, Terrace, Beachfront (Air conditioning from 9pm to 6am)

  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View

Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View | View from room

Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View

  • 186 sq m
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds, 1 Queen Bed and 1 King Bed

View all photos for Double Room (Air conditioning from 9pm to 6am only)

Double Room (Air conditioning from 9pm to 6am only)

Double Room (Air conditioning from 9pm to 6am only)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room
Azura Tulum
Kitchen
Parking included
Free WiFi
Air conditioning
4.9 out of 5, Exceptional, (45)
The price is CA $233
per night
CA $287 total
includes taxes & fees
16 May - 17 May
Azura Tulum

Keniza Beach Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 74 reviews" "
Rating 8 - Good. 17 out of 74 reviews" "
Rating 6 - Okay. 4 out of 74 reviews" "
Rating 4 - Poor. 1 out of 74 reviews" "
Rating 2 - Terrible. 2 out of 74 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2020

10/10 Excellent

Linda, Santa Fe, NM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exactly as advertised. Staff were incredibly friendly and helpful. Hotel is low-key, quiet, and mellow. Great location on the beach with easy access to restaurants, bars, etc... The communal kitchen was a nice amenity. Beach had nice loungers/palapas for guest use.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect! The staff are exceptional and make you feel at home. The property is gorgeous and right on water. The room was cozy and just right. I would 100% come back here! I did not want to leave.
Stayed 3 nights in Feb 2020

10/10 Excellent

Chris Timmons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We stayed here recently in mid-January. The hotel staff was amazingly nice, helpful and attentive. Your room is stocked with two free bottles of water every day which is great (they also had a water cooler on site so you could full up your own water bottle, I thought that was really helpful). There’s a little shared kitchenette to make coffee or cook (we used it to have snacks in the morning but there were pots/pans so you could essentially make a whole meal). The rooms were clean, house keeping was great and always replenished any toiletries we needed (shampoo, conditioner and body wash) and there were fresh towels and sheets every day. The air conditioning only works from 8pm until 8am, which is fine for us because we did spend most of the day on the beach or wandering around. The hotel is RIGHT on the beautiful beach, there wasn't any sea weed issues I read about. The beach loungers were SO comfortable, big cushions along with little side tables, we sat there for hours enjoying the ocean. The hotel doesn’t have a bar or restaurant but there is a bar right next door and several other restaurants/bars super close by on the beach. Also wanted to note that there isn’t a safe in the room, which I was surprised at first but didn’t really worry about, we don’t bring any valuables besides our passports. There was always someone on site though, whether it was at the front desk or night security. Enjoyed our stay here would definitely come again!
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Super loud construction noise at 6am in the morning. The room wasn’t clean and we had to switch to another room but then the air condition was broken at night so we have to switch back to our old room. Wasn’t a good experience overall
Stayed 1 night in Nov 2019

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Keniza
Lolita and Sam make you feel like FAMILY when you stay at Keniza. Lolita did an incredible job communicating with us ahead of our stay about transportation, check-in, etc. Once we arrived, Sam was always there with a big smile ready to help us, telling us about the hotel, the area, things to do, etc. Location of Keniza is perfect for exploring Tulum, everything is just a quick walk down the beach. And the hotel is a great place to unwind at the end of the day or at the beach (without paying exorbitant fees that other hotels in the area charge).
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Wonderful staff! Can’t wait to go back.
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice location, clunky-unideal stay
It seems Keniza is going through some major changes. We originally booke Keira’s beach house and it changed its name a few weeks before we arrived. The hotel was still working out the kinks. There were spaces around the property that were used as storage instead of open guest areas. We had no hot water in our room. Our transportation from the airport no-showed. The room was a bit musty and damp. The hotel takes “eco” hotel to a new level. No coffee in rooms. No hairdryers or electric appliances allowed to be plugged in. No breakfast service. Basically, it’s a nice location with friendly staff (if you can find them). Sam (at reception) and Lolita (lives on the property) were super helpful with all our “issues”, but at the end of the day, it was a beautiful stay with “first world” frustrations. Both Sam and Lolita recognized the issues that resulted in a less than ideal stay for us and they bent over backwards to try and resolve them. Their actions definitely helped! They upgraded us to the penthouse due to our issues and considering we seemed to be the only guests there. The penthouse room has a beautiful balcony facing the ocean, but is no nicer or more high end than the other rooms — just slightly bigger. The beach wasn’t combed in the mornings so seaweed was an issue. All in all, I can’t wait to come back to Tulum, but I’ll let Keniza work out its kinks before returning here.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We loved staying at Kira's Beach House. Pros: -Area is great and you get to have your own private beach. Room 5 is the best because it's beach front and you get a balcony with two lounge chairs. The view is amazing! (We stayed in room -You get access to a kitchen and refrigerator. We went to the closest supermarket and bought coffee, creamer, and beer. -The host is super friendly and accessible at all times. -This hotel doesn't have a bar that is staffed but the hotel next door does. We were able to buy drinks from them and sit in our lounge chairs (DON'T have breakfast there! They used paced picante sauce for our huevo rancheros. That is a sin given that we are in Mexico.) Cons: -When we were there (November 2018) there was construction going on so the place looked a little disheveled especially the kitchen. It needs a little more cleanliness. -Leave your iron, blow dryer, and flat iron at home! The hotel is eco friendly and doesn't allow for you to iron your clothes, blow dry, or flat iron your hair. -I wish they still had the breakfast option. It's hard to find a good spot for breakfast. (You have to go El Barracuda Restaurant frekin bomb!) -The seaweed sucks! We visited Tulum in 2014 and the beach was turquoise and amazing! Not the case now. There was long rows of seaweed everywhere. The beach was dark filled with seaweed. It was a nuisance when getting in the water and having to look at the rows of seaweed. Kira's is worth the stay! We will definitely be back!
Stayed 3 nights in Nov 2018