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Una Vida

Property class: 4.5
Family-friendly 4.5-star hotel near Playa Paraiso

Choose dates to view prices

Photo gallery for Una Vida

A pool area with a wooden deck, a bench, and a thatched roof structure.
Property video
A gravel path flanked by rocks and dense tropical foliage.
A modern outdoor lounge area with a pool, wooden furniture, and string lights.
A rustic wooden hut with a thatched roof, a wooden bench, and a wall decorated with masks.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780
  • Place, Hospital de Tulum
    ‪11 min walk‬
  • Place, Dos Aguas Park
    ‪16 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Luxury Quadruple Room

A bed with white and beige bedding, a woven wall hanging, and a hanging light fixture.

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury House

A serene indoor pool area with stone walls, benches, and candles.

Luxury House

  • 300 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room

A modern outdoor pool area with a stone surround, a wooden fence, and a glass door leading to a room.

Premier Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Studio

A bedroom with a stone wall, a hammock, a bed with white bedding, and a wooden bench.

Jungle Studio

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Room - Terrace

A bedroom with a bed, a ceiling fan, and a view of the outdoors.

Tropical Room - Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

Tulum City Center stay.Within a 15-minute walk of this Tulum City Center hotel, you'll find Hospital de Tulum and Dos Aguas Park. Holistika Art Walk and Cenote Calavera are also within 2 miles (3 km).

What's nearby

  • Hospital de Tulum - 11 min walk - 1.0 km
  • Dos Aguas Park - 16 min walk - 1.4 km
  • Holistika Art Walk - 3 min drive - 1.8 km
  • Tulum Beach - 12 min drive - 8.8 km
  • Tulum Mayan Ruins - 12 min drive - 7.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Taqueria El Sabor Mexicano - ‬7 min walk
  • ‪Palma Central - ‬5 min walk
  • ‪Sukhothai - ‬7 min walk
  • ‪El Camello Jr - ‬6 min walk
  • ‪La Palapa Del Pirata - ‬6 min walk

About this property

Una Vida

Family-friendly 4.5-star hotel near Playa Paraiso
Una Vida offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Una Vida. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

  • 17 guestrooms or units
  • 2 levels
  • 11 buildings
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Una Vida offers 17 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Water sports equipment

Accessibility

  • No elevator

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Una Vida Villa Tulum
Una Vida Tulum
Una Vida Hotel Tulum
Una Vida Hotel
Una Vida Hotel
Una Vida Tulum
Una Vida Hotel Tulum

Frequently asked questions

How close is Una Vida to the airport?

Una Vida is 24.4 mi (43-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Una Vida?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Una Vida on Oct 27, 2026 start from CA $131, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Una Vida have an airport shuttle?

Una Vida offers an airport shuttle 24 hours a day, on request, for a charge of USD 130 per vehicle, one-way.

How close is Una Vida to the beach?

This hotel is 3.8 mi (13-min drive) from Tulum Beach and 4.9 mi (19-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Una Vida offer free breakfast?

Una Vida offers free continental breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Una Vida?

No, there is no casino at this hotel.

What time is check-in at Una Vida?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Una Vida?

This hotel offers free self parking.

Does Una Vida have a pool?

Una Vida features an outdoor pool. Guests can enjoy pool access from 7:30 AM to 9:00 PM.

Does Una Vida have a restaurant?

Una Vida is home to Ananda, which features Mexican cuisine, garden views, and al fresco dining.

Does Una Vida have a spa?

This hotel has a spa, which features massages.

How close is Una Vida to downtown Tulum?

Una Vida is 0.6 mi away from Tulum.

Una Vida Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 233 out of 309 reviews
Rating 8 - Good. 55 out of 309 reviews
Rating 6 - Okay. 12 out of 309 reviews
Rating 4 - Poor. 1 out of 309 reviews
Rating 2 - Terrible. 8 out of 309 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with added benefits of shared amenities from the Hotel Bardo and Hotel Milam. Staff we super friendly and helpful.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed and Una Vida every visit to a Tulum. It’s a peaceful place that feels secluded but so close to everything you’d want to see and do. Always love my stay here! Staff, food, pool and the rest of the amenities are amazing. Highly recommend to anyone visiting anytime soon!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to reconnect with your special person in your life. Access to two other properties, along with pools was a completed our stay.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect spot for a relaxing getaway! The entire staff was super friendly and welcoming. We enjoyed having access to Bardo’s amenities. 10/10 for everything.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautoful hotel with great amenities and staff
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, highly recommend
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just away from centro, but an easy walk.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute place! We booked a private villa For a bachelorette weekend and had a wonderful time.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 5 night stay at Una Vida! The staff was were exceptional and took great care of us. Thank you!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a private villa & it was so beautiful!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Beautiful hotel with amazing staff.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and pool and overall hotel was gorgeous and tropical.
Stayed 6 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, the rooms, the attentive staff and the decoration and - candles- around the property Beautiful
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Hotel great. Town itself, not so much…
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really impressive hotel

A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive!
Stayed 8 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Absolutely loved our stay. The rooms were very clean (we had two), the space itself is very well-designed and beautiful, the staff were extremely accommodating and kind, the food was delicious!
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and rooms. Excellent customer service.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
Stayed 10 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, pool was great, the room was really cute. AC and the ceiling fan combo were great after spending time outdoor in the sun. We did have issue with AC dripping water but when I told the concierge Enrique, he took care of it right away and we had no issue afterwards. However the breakfast was too salty we skipped the other day even when it was included in our bill. (I would only recommend the pancakes!) The water pressure was really bad it was just dripping. It was little annoying but with the service we’ve gotten from the staff, this is tolerable.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel ! Staff who works there really do care especially the girl from Argentina on the reception Just book it you won’t regret it
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love Una Vida—so much so that we’ve spent our last two March Break vacations here. It’s a beautiful, tranquil oasis on the edge of town, with a stunning property and exceptional staff. My wife especially enjoyed the daily morning yoga, while our son looked forward to relaxing by the pool in the evenings. The atmosphere strikes a perfect balance between peaceful retreat and easy access to everything Tulum has to offer. The staff truly make the experience. They are incredibly helpful—whether it’s booking beach clubs, recommending restaurants, or simply making you feel welcome from the moment you arrive. A great added bonus is access to their two sister properties (both adults-only), which guests can also enjoy. We highly recommend Una Vida and look forward to returning again.
Stayed 7 nights in Mar 2026