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Una Vida

4.5 star property
Family-friendly 4.5-star hotel near Playa Paraiso

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Photo gallery for Una Vida

Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, sun loungers
Property grounds
Luxury House | Living area
Premier Room
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780
  • Place, Hospital de Tulum
    ‪11 min walk‬
  • Place, Dos Aguas Park
    ‪16 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Luxury Quadruple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury House

Luxury House

Luxury House

  • 300 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room

Premier Room

Premier Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Studio

Jungle Studio

Jungle Studio

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Room - Terrace

Tropical Room - Terrace

Tropical Room - Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

Tulum City Center stay.Within a 15-minute walk of this Tulum City Center hotel, you'll find Hospital de Tulum and Dos Aguas Park. Holistika Art Walk and Temple of Doom are also within 2 miles (3 km).

What's nearby

  • Hospital de Tulum - 11 min walk - 1.0 km
  • Dos Aguas Park - 16 min walk - 1.4 km
  • Holistika Art Walk - 3 min drive - 1.8 km
  • Tulum Mayan Ruins - 13 min drive - 7.0 km
  • Playa Paraiso - 14 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪El Camello Jr - ‬6 min walk
  • ‪mera - ‬10 min walk
  • ‪Poc-Chuck “Las Mestizas” - ‬6 min walk
  • ‪Aroma Cafe Tulum - ‬8 min walk
  • ‪Burrito Amor - ‬9 min walk

About this property

Una Vida

Family-friendly 4.5-star hotel near Playa Paraiso
Una Vida offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Una Vida. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

  • 17 guestrooms or units
  • 2 levels
  • 11 buildings
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Una Vida offers 17 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Water sports equipment

Accessibility

  • No elevator

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Una Vida Villa Tulum
Una Vida Tulum
Una Vida Hotel Tulum
Una Vida Hotel
Una Vida Hotel
Una Vida Tulum
Una Vida Hotel Tulum

Frequently asked questions

How close is Una Vida to the airport?

Una Vida is 24.4 mi (43-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Una Vida?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Una Vida on May 11, 2026 start from CA $160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Una Vida have an airport shuttle?

Una Vida offers an airport shuttle 24 hours a day, on request, for a charge of USD 130 per vehicle, one-way.

How close is Una Vida to the beach?

This hotel is 3.8 mi (13-min drive) from Tulum Beach and 4.9 mi (19-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Una Vida offer free breakfast?

Una Vida offers free continental breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Una Vida?

No, there is no casino at this hotel.

What time is check-in at Una Vida?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Una Vida?

This hotel offers free self parking.

Does Una Vida have a pool?

Una Vida features an outdoor pool. Guests can enjoy pool access from 7:30 AM to 9:00 PM.

Does Una Vida have a restaurant?

Una Vida is home to Ananda, which features Mexican cuisine, garden views, and al fresco dining.

Does Una Vida have a spa?

This hotel has a spa, which features massages.

How close is Una Vida to downtown Tulum?

Una Vida is 0.6 mi away from Tulum.

Una Vida Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 290 reviews
Rating 8 - Good. 53 out of 290 reviews
Rating 6 - Okay. 12 out of 290 reviews
Rating 4 - Poor. 1 out of 290 reviews
Rating 2 - Terrible. 8 out of 290 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 4 nights in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
Stayed 10 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Ilyse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at Una vida. We had reserved the one bedroom suite via Expedia in which photographs had shown a bathtub however our suite did not have a bathtub. We inquired with the staff and the following day we were switched to another one bedroom suite which did have both the shower and a bath as we had been looking forward to. Other than this, the room was excellent, very clean. The staff were very attentive and kind. The best part is the yoga type classes available at Bardo at no extra cost. We visited late December and thus seemed less busy at this time so the complex was quiet. The pools are lovely particularly the accessible Bardo pool. We had a wonderful stay and would recommend Una vida if your looking for a relaxing stay in walking distance of downtown Tulum.
Stayed 4 nights in Dec 2025

8/10 Good

Takeshi

Stayed 2 nights in Dec 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just away from centro, but an easy walk.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kaitlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 5 night stay at Una Vida! The staff was were exceptional and took great care of us. Thank you!
Stayed 4 nights in Nov 2025

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, highly recommend
Stayed 2 nights in Oct 2025

6/10 Okay

Jasmine

Travelled with pets
Liked: Cleanliness, property conditions & facilities
The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute place! We booked a private villa For a bachelorette weekend and had a wonderful time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Regina

Stayed 4 nights in Aug 2025

8/10 Good

Queonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent 5 nights at Una Vida and it was truly a unique and refreshing experience. This is not your typical resort-style stay—it’s a small, boutique hotel intentionally designed for you to disconnect from the outside world. There are no microwaves, refrigerators, phones, or televisions in the rooms, which at first feels unusual, but quickly becomes part of the charm. The focus is on slowing down and being present. WiFi is available via a QR code provided at check-in, which worked well when I needed it. The staff are exceptionally friendly, attentive, and English-speaking, which made communication seamless. They go above and beyond with small but thoughtful touches—helping with luggage to and from your room, arranging transportation, and offering great recommendations on local activities. Daily housekeeping kept the room clean and comfortable, and I really appreciated the peaceful environment throughout the property. It’s the kind of place where you wake up surrounded by nature and can truly unwind without distractions. If you’re looking for a luxury, all-inclusive feel, this may not be the hotel for you. But if your goal is rest, reconnection, and an authentic Tulum experience, Una Vida is perfect. I left feeling refreshed, cared for, and deeply appreciative of the slower pace it encouraged.
Stayed 5 nights in Aug 2025

10/10 Excellent

Leilani

Stayed 4 nights in Jul 2025

10/10 Excellent

Leonteen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful…. I will be returning Great staff… attentive
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool
Stayed 1 night in Jul 2025

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and rooms. Excellent customer service.
Stayed 1 night in Jul 2025

10/10 Excellent

kye

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Baruni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
Stayed 1 night in Apr 2025

8/10 Good

Mark, London

Stayed 4 nights in Apr 2025

10/10 Excellent

Lavania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

clara, Irvine

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

10/10 Excellent

clara, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ross A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025