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Casa Malca

5.0 star property
5-star luxury hotel near Sian Ka'an Biosphere Reserve, connected to the convention center

Choose dates to view prices

Photo gallery for Casa Malca

Indoor pool, outdoor pool, free cabanas, lifeguards on site
Property video
Reception
Exterior
On the beach, white sand, free beach cabanas, beach towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪11 min walk‬
  • Place, Playa Paraiso
    ‪17 min drive‬
  • Place, Tulum Mayan Ruins
    ‪24 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪82 min drive‬

Room options

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Beachfront

View from room

Junior Suite, Beachfront

  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Beachfront (Master)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Beachfront (Master)

  • Partial ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

IPod dock, books, MP3 dock, music library

Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

  • Garden view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bathrooms, Garden View (Village)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Bathrooms, Garden View (Village)

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

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Exterior

Conrad Tulum Riviera Maya

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  • On private beach
  • Pool
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4.5 out of 5, Wonderful, 319 reviews
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CA $755 total
includes taxes & fees
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About the area

Tulum

Beachfront retreat .With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Sian Ka'an Biosphere Reserve and 9 miles (15 km) of Tulum Mayan Ruins. Gran Cenote is within 9 miles (15 km) and Xel-Há Park is within 20 miles (32 km).

What's nearby

  • Tulum Beach - 11 min walk - 1.0 km
  • Las Palmas Public Beach - 16 min drive - 10.6 km
  • Playa Paraiso - 17 min drive - 11.3 km
  • Tulum Mayan Ruins - 24 min drive - 13.1 km
  • Xel-Há Park - 34 min drive - 34.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 119 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬2 min drive
  • ‪Rosa Negra Tulum - ‬3 min drive
  • ‪ARCA - ‬2 min drive
  • ‪Casa Banana - ‬2 min drive
  • ‪Secrets Tulum Beach Club - ‬2 min drive

About this property

Casa Malca

5-star luxury hotel near Sian Ka'an Biosphere Reserve, connected to the convention center
Enjoy the complimentary cabanas and free beach club on site for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Casa Malca like an outdoor pool and an indoor pool.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Art Deco hotel also offers a children's pool, a health club, and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Tulum hotel.

  • 1 building
  • 70 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Meeting rooms
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Casa Malca offers 70 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Beach toys
  • Children's games
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Music library
  • Outdoor padel court
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Magnifying mirror
  • No elevator
  • Smooth flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Entertainment

  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 12:30 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 420 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum

Frequently asked questions

How close is Casa Malca to the airport?

Casa Malca is 30.5 mi (67-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Casa Malca?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Casa Malca on Jun 22, 2026 start from CA $658, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Malca have an airport shuttle?

Casa Malca offers an airport shuttle 24 hours a day, on request, for a charge of USD 420 per vehicle, roundtrip.

How close is Casa Malca to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Casa Malca offer free breakfast?

Casa Malca offers free cooked-to-order breakfast every day from 8 AM to 11 AM.

Is there a casino at Casa Malca?

No, there is no casino at this hotel.

What time is check-in at Casa Malca?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Casa Malca?

This hotel offers free self parking.

Does Casa Malca have a pool?

Casa Malca features an indoor pool, an outdoor pool, and a children's pool.

Does Casa Malca have a restaurant?

There are 2 onsite restaurants, offering options like Fusion cuisine, a beachfront location, and ocean views.

Does Casa Malca have a spa?

This hotel has a spa, which features massages, aromatherapy, and body wraps.

How close is Casa Malca to downtown Tulum?

Casa Malca is 5.5 mi away from Tulum.

Casa Malca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 344 out of 456 reviews
Rating 8 - Good. 51 out of 456 reviews
Rating 6 - Okay. 30 out of 456 reviews
Rating 4 - Poor. 13 out of 456 reviews
Rating 2 - Terrible. 18 out of 456 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, the hotel was not too crowded so it was enjoyable.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Yadimar

Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were amazing.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful properties we’ve stayed in Tulum. The room and beach area.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Casa Malca was great. We checked out from another
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aira Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the hotel … everything was perfect. Loved their breakfast . Great food and restaurant
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities
Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tahira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and breakfast was amazing.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve stayed at in Tulum!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Tanquil

Liked: Cleanliness, amenities, property conditions & facilities
The room was beyond our expectations! Perfect. The staff was amazing! The whole place was simply magical!
The beach outside our room
Hotel entrance
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay!
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. We loved the hotel and the food was great.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

shahbaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, will be back!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to spend some time to relax and enjoy !
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and professional, and the food at the hotel was amazing!
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel!

We've stayed here multiple times and the service and hotel are always excellent.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

JORGE HUMBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 3 nights in Aug 2025
Verified

8/10 Good

lisandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Casa Malca , the hotel is clean and relaxing , the only thing to mention is the food in the hotel , it's really EXPENSIVE and the taste is just OK. But we had lunch and dinner at the hotel next to for half of the price and amazing food .
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, friendly staff
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Malca is one of the most beautiful hotels I ever stayed at.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to enjoy life. Treated like a royal couple.
Stayed 4 nights in Jan 2025