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Casa Malca

4.0 star property
4-star beachfront hotel near Sian Ka'an Biosphere Reserve, connected to the convention center

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Photo gallery for Casa Malca

On the beach, white sand, free beach cabanas, beach towels
Aerial view
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
2 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Shower, rainfall showerhead, designer toiletries, hair dryer
Reviews
9.0

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast included
  • Parking includedParking includedParking included

Check out the area

Map
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationTulum Mayan Ruins18 min drive
  • Popular LocationPlaya Paraiso26 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)114 min drive

Room options

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Beachfront (Master)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Beachfront (Master)

  • 100 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Beachfront

View from room

Junior Suite, Beachfront

  • 60 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bathrooms, Garden View (Village)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Bathrooms, Garden View (Village)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

Books, music library

Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

  • 120 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Beach
Nomade Tulum
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (512)
The price is CA $547
per night
CA $721 total
includes taxes & fees
24 May - 25 May
Nomade Tulum

About the area

Tulum

Beachfront retreat .With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Sian Ka'an Biosphere Reserve and 6 miles (10 km) of Tulum National Park. Las Palmas Public Beach and Playa Paraiso are also within 6 miles (10 km).

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 3 min drive
  • Tulum National Park - 8 min drive
  • Tulum Mayan Ruins - 18 min drive
  • Playa Paraiso - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive

Restaurants

  • Rosa Negra Tulum - 3 min drive
  • La Taqueria - 9 min walk
  • Philosophy - 1 min walk
  • Gitano - 2 min drive
  • Arca - 2 min drive

About this property

Casa Malca

4-star beachfront hotel near Sian Ka'an Biosphere Reserve, connected to the convention center
Enjoy the complimentary cabanas and free beach club on site for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Casa Malca like an outdoor pool and an indoor pool.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Art Deco hotel also offers a children's pool, a health club, and a spa tub. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 1 building
  • 70 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Meeting rooms
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Casa Malca offers 70 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Beach toys
  • Children's games
  • Children's pool
  • Fence around the pool
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM–11 AM
  • 2 restaurants
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Private picnics
  • Sauna
  • Spa tub
  • Steam room
  • Volleyball
  • Winery release events
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Magnifying mirror
  • Smooth flooring in room
  • 1 stairs to reach property
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony or patio
  • Yard

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 12:30 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 420 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum

Casa Malca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 260 out of 359 reviews" "
Rating 8 - Good. 44 out of 359 reviews" "
Rating 6 - Okay. 27 out of 359 reviews" "
Rating 4 - Poor. 13 out of 359 reviews" "
Rating 2 - Terrible. 15 out of 359 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna, Montreal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceeded all expectations! The room was spacious and clean. From the moment of arrival, the service stood out as exemplary, with a warm welcome and attentive assistance from the concierge team throughout the stay. Every interaction, from check-in to check-out, was met with professionalism and genuine care, making the entire experience unforgettable.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rodger

Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. We loved the hotel and the food was great.
Stayed 4 nights in Nov 2023

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful large property with well maintained grounds. Quiet away from everything so much better to have a car. Area is super expensive (like London or NYC or maybe more). Huge rooms. Full breakfast.
Stayed 4 nights in Nov 2023

10/10 Excellent

Osvaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Love it
Stayed 3 nights in Nov 2023

8/10 Good

sheldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no slippers, shower caps. no mats to wipe off sand from feet outside rooms.
Stayed 3 nights in Nov 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service, beautiful rooms. Everything was top notch
Stayed 4 nights in Nov 2023