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Casa Malca

4.0 star property
4-star beachfront hotel near Sian Ka'an Biosphere Reserve, connected to the convention center

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Photo gallery for Casa Malca

On the beach, white sand, free beach cabanas, beach towels
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Front of property
Sundeck
Children's activities

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Bar
  • Breakfast included
  • Room service

Explore the area

Map
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min drive‬
  • Ven a la Luz Sculpture
    ‪3 min drive‬
  • Playa Paraiso
    ‪14 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Beachfront (Master)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Beachfront (Master)

  • 100 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Beachfront

View from room

Junior Suite, Beachfront

  • 60 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bathrooms, Garden View (Village)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Bathrooms, Garden View (Village)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

IPod dock, books, MP3 dock, music library

Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

  • 120 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Tulum

Beachfront retreat .With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Sian Ka'an Biosphere Reserve and 6 miles (10 km) of Tulum National Park. Las Palmas Public Beach and Playa Paraiso are also within 6 miles (10 km).

What's nearby

  • Tulum Beach - 1 min drive - 0.4 km
  • Ven a la Luz Sculpture - 3 min drive - 3.2 km
  • Tulum National Park - 9 min drive - 9.2 km
  • Playa Paraiso - 14 min drive - 11.3 km
  • Tulum Mayan Ruins - 19 min drive - 15.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 119 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬3 min drive
  • ‪Hartwood - ‬2 min drive
  • ‪La Taqueria - ‬9 min walk
  • ‪Arca - ‬2 min drive
  • ‪Wild - ‬4 min walk

About this property

Casa Malca

4-star beachfront hotel near Sian Ka'an Biosphere Reserve, connected to the convention center
Enjoy the complimentary cabanas and free beach club on site for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Casa Malca like an outdoor pool and an indoor pool.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Art Deco hotel also offers a children's pool, a health club, and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 1 building
  • 70 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Meeting rooms
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Casa Malca offers 70 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Beach toys
  • Children's games
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Music library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Magnifying mirror
  • No elevator
  • Smooth flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Entertainment

  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 12:30 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 420 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum

Casa Malca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 308 out of 413 reviews
Rating 8 - Good. 47 out of 413 reviews
Rating 6 - Okay. 29 out of 413 reviews
Rating 4 - Poor. 13 out of 413 reviews
Rating 2 - Terrible. 16 out of 413 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Sergei, Los Angeles

Travelled with family
Liked: Staff & service
Disliked: Amenities
it was better when i stayed 3 yeas ago.
Stayed 2 nights in Feb 2025

10/10 Excellent

AUBREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa. Malca.

Awesome, great staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Cristiane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to enjoy life. Treated like a royal couple.
Stayed 4 nights in Jan 2025

8/10 Good

Wilson

Stayed 4 nights in Jan 2025

10/10 Excellent

Raffaele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I did not receive an upgrade!
Stayed 1 night in Jan 2025

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in tulum

Amazing week end getaway with my wife, best hotel in tulum by far. Impossible to come back to tulum and not staying in casa malca! Congrats guys and all staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Ivana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING property with even better staff. Would recommend. Beaches were beautiful, spa had a cold plunge, sauna, steam and jacuzzi that we utilized everyday. Staff was super friendly and attentive. Shops and restaurants surround the area making it a great location. Hope to be back some day!
Stayed 4 nights in Dec 2024

8/10 Good

Christos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice, and the beach area was the best of tulum. The front desk was also amazing to us and the whatsapping was so convenient. The only hiccups we had were that breakfast took over an hour to come to our table, while other tables received there’s first even though they arrived way after us. Also, the beach service was slow on the second day. Otherwise we’ll be back and we can’t wait for the return!
Stayed 1 night in Dec 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful. Beautiful and well decorated property. Very friendly and professional staff. Food was delicious. We fel very welcomed the moment we set foor on the property. Highly recommend for adults and families.
Stayed 2 nights in Dec 2024

10/10 Excellent

PATRICIA, Long Island City

Stayed 4 nights in Dec 2024

2/10 Terrible

GHOLAM

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lush landscaping. Beach and sand was perfection!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Angel

Stayed 3 nights in Oct 2024

10/10 Excellent

Izabela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. A bit slow room service but outerwise excellent hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Renea

Stayed 1 night in Sep 2024

10/10 Excellent

Todd Owen, deerfield beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing, and everyone went above and beyond to make us feel welcome. The place was absolutely beautiful. A big thank you to Luis for the stunning photos and showing us around, and to Alejandro for the thoughtful birthday cake. The team at the restaurant made breakfast a wonderful experience, with outstanding service every day. We’re truly grateful for everything!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lebsinay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Malca exceeded every expectation I had. The hotel is absolutely stunning and the art pieces are just exceptional. The staff offers the best hospitality I have experienced in my many trips to Mexico. I will be returning soon to Casa Malca!
Stayed 4 nights in Sep 2024

10/10 Excellent

Dixania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Thank you Expedia .
Stayed 1 night in Sep 2024

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed and clean. Food was great and so was the staff. Rooms are big and the property is simply wonderful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
omg amazing!!!! best place ever
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Malca is one of the most beautiful hotels I ever stayed at.
Stayed 6 nights in Aug 2024

10/10 Excellent

Antonio

Stayed 3 nights in Jul 2024

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Malca was a Dream!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to the care of our stay was amazing . My second time for me and was even better !,
Stayed 3 nights in Jul 2024